UpperKey Opiniões 

79
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I live in another country, so I needed a company I could genuinely trust. UpperKey has proven to be reliable and consistent. My apartment is well maintained, and I never worry about payments.

A empresa respondeu

Classificada 5 em 5 estrelas

There’s something reassuring about knowing that even if something unexpected happens, there’s a team ready to handle it. That peace of mind is worth a lot.

A empresa respondeu

Classificada 5 em 5 estrelas

Before signing with Upperkey, I was constantly dealing with small issues that added up to big stress. Now? I barely think about my property. They’ve streamlined everything.

A empresa respondeu

Classificada 5 em 5 estrelas

What stood out to me most was their transparency. From day one, the expectations were clear, the numbers made sense, and there were no hidden surprises. It’s refreshing in this industry.

A empresa respondeu

Informações sobre a empresa

  1. Empresa gestora de propriedades
  2. Agência de arrendamento imobiliário
  3. Arrendamento para férias

Escrito pela empresa

UpperKey provides guaranteed rent for property owners, offering expert Airbnb concierge services in Paris, London, Edinburgh, Miami, Zurich, Geneva, Rome, Luxembourg, Dubai and the French Riviera ( Nice, Cannes, Saint-Tropez, Saint-Maxime, Juan-les-Pins, Saint-Raphaël, Avignon, Aix-en-Provence, Cap d'Agde). Owners enjoy a steady rental income above market price while knowing their property is in good hands. To get started, landlords can schedule a valuation of their property to see how much they can earn in monthly rent. Once an agreement is made, UpperKey will manage every aspect of the property, from routine maintenance and cleaning to vetting tenants and handling payments. UpperKey has a respectful international clientele to book the properties, from business travelers to expat families.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

79 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(79)

39 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Their onboarding process was quick and…

Their onboarding process was quick and efficient. In just a few days, my property was listed, tenants were found, and everything was running smoothly.

21 de novembro de 2025
Opinião espontânea
logótipo da UpperKey

Resposta da UpperKey

Thank you. Getting a property listed and running smoothly within days is exactly what the onboarding process is designed for, and we're glad it worked that way for you.

Classificada 5 em 5 estrelas

I've been working with UpperKey for…

I've been working with UpperKey for about a year now and the whole experience has been fantastic. I really appreciate how quickly they respond to any questions. Everyone I’ve dealt with has been polite, professional, and well-organized.

23 de novembro de 2025
Opinião espontânea
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Resposta da UpperKey

Thank you. A year in and still feeling well looked after is exactly the kind of feedback we hope for. The team will appreciate reading this.

Classificada 5 em 5 estrelas

Le processus de cette équipe est bien…

Le processus de cette équipe est bien pensé et efficace. Les paiements arrivent exactement à temps chaque mois, et les petits problèmes de maintenance sont réglés avant même que j’en sois informé. Ce que j’apprécie particulièrement, c’est l’implication de toute l’équipe—on sent qu’ils travaillent en étroite collaboration. C’est comme avoir un service complet de gestion immobilière dédié uniquement à moi.

17 de novembro de 2025
Opinião espontânea
logótipo da UpperKey

Resposta da UpperKey

Merci pour ce retour. Une équipe qui avance ensemble pour anticiper les petits soucis avant qu'ils n'atteignent le propriétaire, c'est exactement ce que nous cherchons à offrir. Ravis que cela se ressente de votre côté.

Classificada 5 em 5 estrelas

I appreciate how structured their…

I appreciate how structured their workflow is. Documents, contracts, and payments are all organized and delivered on time. It feels very reassuring.

17 de novembro de 2025
Opinião espontânea
logótipo da UpperKey

Resposta da UpperKey

Thank you. Keeping the workflow clean and on schedule is what allows owners to step back, and we're glad that reassurance comes through.

Classificada 5 em 5 estrelas

Reliable

Reliable, responsive, and remarkably efficient—UpperKey has transformed the way I think about renting. I couldn’t imagine going back to managing things on my own.

29 de novembro de 2025
Opinião espontânea
logótipo da UpperKey

Resposta da UpperKey

Thank you. Going from self-managing to feeling like you wouldn't go back is exactly the kind of shift we hope to deliver.

Classificada 5 em 5 estrelas

Communication is always clear and…

Communication is always clear and timely. I know exactly what’s happening with my property at each stage, without having to chase for updates.

28 de novembro de 2025
Opinião espontânea
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Resposta da UpperKey

Thank you. Owners shouldn't have to chase for updates, so it's good to hear the communication is doing its job.

Classificada 5 em 5 estrelas

Très bonne expérience dans l’ensemble

Très bonne expérience dans l’ensemble. La gestion est efficace et je n’ai aucun stress en tant que propriétaire.

22 de novembro de 2025
Opinião espontânea
logótipo da UpperKey

Resposta da UpperKey

Merci pour ce retour. Une gestion efficace et sans stress pour le propriétaire, c'est exactement ce que nous cherchons à offrir.

Classificada 5 em 5 estrelas

I never thought I’d describe a property…

I never thought I’d describe a property management company as friendly, but the UpperKey team genuinely is. Professionalism with a personal touch—it makes all the difference.

11 de novembro de 2025
Opinião espontânea
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Resposta da UpperKey

Thank you. Professionalism doesn't have to feel cold, and we're glad the team's personal side comes through.

Classificada 5 em 5 estrelas

I was expecting “good enough,” but…

I was expecting “good enough,” but UpperKey delivered “far better than I imagined.” My flat is well-maintained, and I finally have peace of mind.

22 de novembro de 2025
Opinião espontânea
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Resposta da UpperKey

Thank you. Beating expectations rather than just meeting them is something we work hard at, so this means a lot.

Classificada 5 em 5 estrelas

Super easy to work with

Super easy to work with, trustworthy, and efficient. They manage my Airbnb like it’s their own. Highly recommend UpperKey.

14 de novembro de 2025
Opinião espontânea
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Resposta da UpperKey

Thank you. Managing each property as if it were our own is the standard we hold ourselves to, and we appreciate the recommendation.

Classificada 5 em 5 estrelas

Excellente conciergerie airbnb

Excellente conciergerie airbnb. Ils savent optimiser les tarifs et maintenir un très bon taux d’occupation.

14 de novembro de 2025
Opinião espontânea
logótipo da UpperKey

Resposta da UpperKey

Merci pour ce retour. L'optimisation des tarifs et le maintien d'un bon taux d'occupation font partie de l'essentiel de notre travail.

Classificada 5 em 5 estrelas

UpperKey have been reliable

UpperKey have been reliable, fast to act, and completely hands off for me. They took over the property smoothly, communicate well, and keep everything running without any hassle.

1 de setembro de 2025
Opinião espontânea
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Resposta da UpperKey

Thank you. A smooth handover and a hands-off experience for the owner is exactly what we aim for.

Classificada 5 em 5 estrelas

UpperKey manages my flat

UpperKey manages my flat, and since switching to them I haven’t had any problems. The whole process has been incredibly smooth. I’m overseas, so it gives me great peace of mind knowing my flat is being looked after so professionally

1 de setembro de 2025
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Resposta da UpperKey

Thank you. Giving overseas owners real peace of mind is at the heart of what we do, and we're glad it's working that way for you.

Classificada 5 em 5 estrelas

UpperKey managing my Soho apartment

Upperkey has been managing my apartment in Soho for the last 3 years! I have been very happy with their services. I am based abroad and they make it very seamless hassle free arrangement for me.

3 de novembro de 2025
Opinião espontânea
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Resposta da UpperKey

Thank you. Three years of seamless management from abroad is exactly the kind of long-term partnership we value most.

Classificada 5 em 5 estrelas

As a first-time landlord

As a first-time landlord, I was initially worried, but UpperKey hasn’t disappointed. Over the past two years, I’ve carried out regular inspections myself and the property has always been well looked after. I’ve also received my guaranteed rent on time every month, and with their full property management service it’s been completely hassle-free. I’d highly recommend their services to any landlord.

1 de setembro de 2025
Opinião espontânea
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Resposta da UpperKey

Thank you. First-time landlords often come in with some apprehension, and it's particularly rewarding to read that two years in, the experience has lived up to what was promised.

Classificada 5 em 5 estrelas

Leur équipe de gestion immobilière est…

Leur équipe de gestion immobilière est au top. Du contrat à la gestion quotidienne, tout s’est déroulé sans accroc. Je recommande vivement.

8 de novembro de 2025
Opinião espontânea
logótipo da UpperKey

Resposta da UpperKey

Merci pour ce retour. Du contrat au quotidien, garder une gestion sans accroc est ce que nous nous efforçons d'offrir. Merci pour votre recommandation.

Classificada 5 em 5 estrelas

Very professional service

Very professional service. upperkey takes care of everything from guest check-ins to maintenance. for me as a landlord, it’s completely stress-free.

15 de novembro de 2025
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Resposta da UpperKey

Thank you. Handling everything from check-ins to maintenance so owners can stay completely stress-free is the whole point of the service.

Classificada 5 em 5 estrelas

Rien à redire

Rien à redire. upper key respecte ses engagements : loyers payés à temps, appartement bien entretenu, invités bien accueillis.

3 de novembro de 2025
Opinião espontânea
logótipo da UpperKey

Resposta da UpperKey

Merci pour ce retour. Tenir nos engagements sur les loyers, l'entretien et l'accueil des invités, c'est la base de notre travail. Ravis que cela se reflète chez vous.

Classificada 1 em 5 estrelas

Prepare yourselves to hire a lawyer if…

Prepare yourselves to hire a lawyer if you decide to let Upperkey rent out your flat as they'll probably never pay you

21 de novembro de 2024
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Resposta da UpperKey

Thank you for your feedback. As this review has been posted anonymously, we are unable to identify a corresponding file on our side. We take payment obligations to our owners very seriously, and the picture described here does not reflect how we operate or the experience of the landlords we work with. If there is a genuine issue with your account, please contact us directly with your property details. Thank you.

Classificada 1 em 5 estrelas

J’ai été contacté par cette entreprise…

J’ai été contacté par cette entreprise qui m’a demandé une description de mon bien à louer ainsi que des photos. Puis plus rien. Au bout d’une semaine j’ai relancé pour savoir si ils étaient intéressés ou non. Et pas de réponse silence total. La moindre des choses pour une entreprise commerciale est de répondre. Ça s’appelle le savoir être = 0

23 de junho de 2025
Opinião espontânea
logótipo da UpperKey

Resposta da UpperKey

Merci pour votre retour. Nous vous présentons nos sincères excuses pour le manque de suivi concernant votre demande initiale, ce qui ne reflète pas le niveau de service que nous souhaitons offrir. Après avoir pris connaissance de la situation, nous avons tenté de vous joindre à plusieurs reprises par téléphone et par e-mail afin de vous présenter nos excuses et de reprendre contact, mais nous n’avons malheureusement jamais reçu de réponse. Nous restons bien entendu disponibles si vous souhaitez nous accorder une nouvelle opportunité.

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