Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Do not buy from these scammers. They hardly reply. Been asking for a refund for 3 weeks. Every customer is going through same issue and not receiving order. AVOID

Classificada 1 em 5 estrelas

If I could leave zero stars I would...this company is absolutely shocking. When you order, there is no confirmation that the order has been received or paid for. There's an option to WhatsApp them so... Ver mais

Classificada 1 em 5 estrelas

I paid for my order and received absolutely nothing — not even an order confirmation. I have contacted the company by email and WhatsApp several times, and they have completely ignored me. They... Ver mais

Classificada 2 em 5 estrelas

Didn’t receive confirmation order. Paid for next day delivery. Didn’t come. Issued refund only after chasing them asking if the order was issued. At least they are refunding me I guess

Informações sobre a empresa

  1. Loja de cigarros eletrónicos

Escrito pela empresa

TheVapor is a leading UK online vape shop offering high-quality e-liquids, disposable vapes, and advanced vape kits, trusted for its premium products and reliable service.


Informações de contacto

2,2

Mau

TrustScore: 2 em 5

23 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 6% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,2

Todas as opiniões

(23)

17 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

⚠️ ⚠️ ⚠️⚠️ ⚠️ WARNING ⚠️ ⚠️ ⚠️ ⚠️⚠️

⚠️ ⚠️⚠️ WARNING⚠️ ⚠️ ⚠️

THIS COMPANY IS NOW DORMANT BUT IS STILL TAKING YOUR MONEY. 😡 😡 😡 😡
Like nearly everyone else here, placed order, paid for next day and...... nothing.
No confirmation email.
Rang them, whatsapped them, emailed them.....nothing.
Ten days later, I got in touch with my bank and they told me the company is dormant but somebody is still taking the money so they've cancelled my card.
Bit of an inconvenience but better safe than sorry.
Wish I'd looked them up on Trustpilot first.

6 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I paid for my order and received…

I paid for my order and received absolutely nothing — not even an order confirmation. I have contacted the company by email and WhatsApp several times, and they have completely ignored me.

They took my money and then disappeared. No response, no update, no refund and no explanation.

This is absolutely unacceptable. A company that takes payment and then refuses to communicate with its customer should not be trusted.

I strongly advise everyone to think twice before ordering from The Vapor. I regret placing my order

6 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID like the plague!

If I could leave zero stars I would...this company is absolutely shocking. When you order, there is no confirmation that the order has been received or paid for. There's an option to WhatsApp them so I did, but was ignored and then given abrupt, vague responses that did not solve my problem. I mistakenly ordered from them again because I couldn't find my usual vape juice anywhere else. I'd forgotten how awful they were the first time. It's been a week, they've taken my money, haven't sent me the juice and appear to have blocked me on WhatsApp when I have very politely requested an estimated delivery time. Do not ever use this company.. .you will regret it

24 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT ORDER FROM THIS COMPANY!

I would avoid ordering from this company at all costs!

After placing my order, I received nothing other than the payment confirmation. There were no updates, no dispatch notification, and no communication despite me contacting them several times via email, WhatsApp, Instagram, and their online support.

I finally received a response after I informed them that I had reported the matter to Trading Standards. I was told that the item I’d ordered was unavailable and that I would receive a refund. However, I’m still waiting for that refund.

The lack of communication and customer service has been extremely disappointing. Customers shouldn’t have to chase a company repeatedly just to find out what’s happening with their order. Based on my experience, and many others I have seen on trust pilot, I wouldn’t recommend ordering from this business.

9 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Worst company

Same as everyone else, go to place order, captures payment and refuses to refund. Have multiple screenshots of them admitting their website is facing "technical difficulties" and still refusing to refund. Will be forwarding screenshots to trading standards

6 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not order from This place

Do not make any purchases order with this company! The website needs to be removed to avoid more people making purchases and getting nothing! No email confirmation of order no items delivered no response to emails sent! Having to claim
My money back from my bank

14 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Total scam!!

Total scam!!! I’ve been waiting 3 weeks for any response, no order and no sign of a refund. Absolute joke.

17 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Don't buy

Don't buy. Never received any confirmation of order. Took money. Never received my order. Plenty of messages later I finally got a refund after saying I would report them. They admitted it had not even been processed or sent. It was almost 2 weeks. Don't waste time or money

20 de maio de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Didn’t receive confirmation order

Didn’t receive confirmation order. Paid for next day delivery. Didn’t come. Issued refund only after chasing them asking if the order was issued. At least they are refunding me I guess

22 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Shocking

Shocking. As many others have stated, I made an order online and they took my money, but no order received! No reply to either messages or emails. Tantamount to theft. DO NOT BUY FROM HERE

19 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scammers

Scammers!
Ten days after placing my order, I haven’t received either a confirmation or a tracking number. They don’t respond to emails.

11 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Still awaiting delivery of my order

Still awaiting delivery of my order, even though site says 24hr tracked. have had no confirmation or delivery notifications, have sent proof of receipt via WhatsApp and email and still had no response from either.

5 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

DONT BUY FROM THIS MERCHANT

DONT BUY FROM THIS MERCHANT
i ordered my goods, no shipping details, no message, no email, NOTHING. tried getting in contact with them numerous times. NOTHING.

1 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible no correspondence took money…

Terrible no correspondence took money and no goods deliveredessaged multiple times and now messages not going through dont buy from this site waste of time and money gone through bank recalled money as a scam good not recieved

19 de março de 2026
Opinião espontânea
logótipo da TheVapor

Resposta da TheVapor

We’re very sorry to hear about your experience. This is not the standard we aim for, and we’d like to resolve this issue as quickly as possible. Please contact our support team at support@thevapor.co.uk
or visit https://www.thevapor.co.uk/
so we can assist you directly.

Classificada 5 em 5 estrelas

Thank you so much for this vape am…

Thank you so much for this vape am really happy 😊 😃 😀 I will only use these in future

2 de janeiro de 2026
Opinião espontânea
logótipo da TheVapor

Resposta da TheVapor

We’re so happy to hear that! 😄 Glad you’re enjoying your vape, and we look forward to serving you in the future: https://www.thevapor.co.uk/

Classificada 5 em 5 estrelas

I bought a JNR P5 absolutely brilliant…

I bought a JNR P5 absolutely brilliant as well as delivering and packaging my order recommended to anyone 10/10

18 de dezembro de 2025
Opinião espontânea
logótipo da TheVapor

Resposta da TheVapor

Thanks for your feedback! We’re thrilled you’re happy with your JNR P5 and our delivery and packaging. Really appreciate your recommendation! Check us out again: https://www.thevapor.co.uk/

Classificada 5 em 5 estrelas

Friendly customer service and fast…

Friendly customer service and fast delivery.

8 de outubro de 2025
Opinião espontânea
logótipo da TheVapor

Resposta da TheVapor

Thanks for the feedback! Glad you found our service friendly and delivery fast. Hope to see you again soon: https://www.thevapor.co.uk/

Classificada 5 em 5 estrelas

Excellent Service

Excellent Service

24 de setembro de 2025
Opinião espontânea
logótipo da TheVapor

Resposta da TheVapor

Thank you for your feedback! We’re glad you’re happy with our service and look forward to serving you again: https://www.thevapor.co.uk/

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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