Absolutely exceptional customer service from this place in the 2 orders I’ve made. Everything is handled and packed with care, and it really does show. For any switches I need in the future, this will... Ver mais
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Impeccable customer service. I ordered 70 switches (In 10 packs, so 7X10 packs). I was quickly notified that they actually only had 58 in stock and offered to refund me for 2 whole bags (even thoug... Ver mais
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I just started a keyboard build, and after scouring the internet for a UK based supplier of the switches I wanted (Durock Ice King Tactile switches), I was really pleased to find Thocc Exchange.... Ver mais
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Sold. Subbed to Newsletter. Subbed to Instagram. I love this shop. Keys: Packed. To me in 24 hours. Packaging: Immaculate. Capybara Stickers included. Charity Registered. Handwritten note on the Welco... Ver mais
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Informações sobre a empresa
Escrito pela empresa
The Thocc Exchange is a global retailer of custom mechanical keyboards and accessories focussed on delivering exceptional service and availability. The store is run entirely by Matty, the founder and his two Boston Terrier dogs. We set prices based on fair market value not promotions, and we listen to our customers requests and feedback. Thank you for your feedback here on Trustpilot, it really helps us grow.
Informações de contacto
Reino Unido
- thoccexchange.com
Great communication and fast delivery.
Great communication and fast delivery.
Taster pack of switches was personalised, although I didn't want anything specific, you could request the switches you would like.
31 de março de 2025
Resposta da Thocc Exchange
Really glad you were happy. Anything I can do to guide you, I am always here.
Awesome company
Awesome company. Fast shipping and package came with a nice personal touch. For anything keyboard related I will go to these guys first
26 de março de 2025
Resposta da Thocc Exchange
So good to read this Ben thank you!!
Resposta da Thocc Exchange
Thanks so much! Glad you're happy :)
Highly Recommended!
Ordered 190 Akko x Monsgeek Green Fog switches from Thocc Exchange for a great price and no waiting around to get them from the likes of AliExpress. I love the switches and the service was first class, the delivery was quick and the attention to detail with the packing and a note added to the box from Matty made me feel like a really valued customer, I will definitely be using Thocc Exchange again!
6 de março de 2025
Opinião espontânea
Resposta da Thocc Exchange
Paul thank you so much for taking the time to write this review! Can't wait to welcome you back again!
Very friendly and very fast shipping
Very friendly and very fast shipping , will be using them again very soon . Thank you .
25 de fevereiro de 2025
Resposta da Thocc Exchange
Lee thank you! Glad the warmth we try to communicate comes across <3
My new go to mechanical switch store in the UK!
Really helpful and responsive to queries - unbelievably reasonable switch tester prices and fast delivery.
Now I just need to decide which to order in full!
20 de fevereiro de 2025
Opinião espontânea
Resposta da Thocc Exchange
Thanks Brad! We love doing the switch packs and seeing what people go for. They're such a good way of making an informed purchase and avoiding plastic waste :)
Their products THOCC.
Their products THOCC.
Or clack. Or clicks. Depends really which switches are you buying and what's your build. But in any case ordering from THX will leave you satisfied.
It's a small store run by absolute sweetheart(s).
29 de janeiro de 2025
Resposta da Thocc Exchange
Ahhh Herman I appreciate you so much thank you friend <3
Fantastic will use again.
I’m so excited to share that the switches arrived super fast—way quicker than I would of got from AliExpress! The price was fantastic too! I’m absolutely thrilled and can’t wait to order again!
28 de janeiro de 2025
Resposta da Thocc Exchange
Thanks Ryan!! Yea that's the idea. Hopefully you can get quicker shipping and comparable landed prices to AliEx and never need to order direct from China :)
Great experience, highly recommended for switches and other keyboard bits.
Fast delivery, really personal and friendly shop. Also supports a great cause. Highly recommended. Switches arrive quickly.
28 de janeiro de 2025
Resposta da Thocc Exchange
Thank you Jon! Andy's Man's Club and St Christophers are such wonderful causes.
Brilliant Service and bonus stickers
I ordered two of the ten switch sampler packs with a specific request for lighter tactile switches. Matt was very accommodating over email, the packs were sent out in very quick time given that I ordered in the middle of the holidays. The packaging was solid, the switches were all in good order and the bonus stickers were a delightful surprise. All of the switches were in the range I asked for and deciding which of them I like the best has been the hardest part of this purchase. I am absolutely planning to order from Thocc Exchange again and would recommend it to anybody looking to customise their keyboard experience. I also think the sampler packs of switches is a brilliant idea.
31 de dezembro de 2024
Resposta da Thocc Exchange
Kay, so lovely to read this thank you for taking the time to write it! If I can ever be helpful again you know where to find me ☺️
people who run it are nice and gave me…
people who run it are nice and gave me free feet
30 de dezembro de 2024
Resposta da Thocc Exchange
It took me a while to stop chuckling about your username and I am grateful for your review friend
Great to support a passionate small business
Bought some switches from ThX on eBay. Received the package in record time, along with a handwritten thank you note and little 3D printed thingamajig. Really nice touch that felt above and beyond. Would highly recommend.
3 de janeiro de 2025
Opinião espontânea
Resposta da Thocc Exchange
Thanks my friend and welcome in to the community!
Resposta da Thocc Exchange
Thanks Matthew!! Appreciate the review <3
ThX is the best
ThX is the best. If you are reading this and wondering if you should buy from them then just go ahead. Great prices. Great service and a great community.
27 de dezembro de 2024
Resposta da Thocc Exchange
Ahh Shawn thank you so much for this. I do my best! :)
Excellent and very friendly
Excellent and very friendly. Very good prices and products.
26 de dezembro de 2024
Resposta da Thocc Exchange
Thanks Ruben! Glad you feel welcome and thank you for the support.
Great experience and great customer service
Thocc Exchange is always very open and communicative about their shipping/handling times and when they expect your order to be completed. The switches arrived just as described and their prices are reasonable - 10/10
5 de dezembro de 2024
Resposta da Thocc Exchange
That's great to hear Chrislynn! Glad you felt well looked after <3
Resposta da Thocc Exchange
Thanks Ian! I do my best! Glad you feel that way :)
Resposta da Thocc Exchange
Thanks Max!! Really nice to hear <3
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