Thomas & George Opiniões 90

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Bought 2 watches. Delivery was pretty quick. Unfortunately one of the watches came damaged. I've tried several times to contact them via email but I've had nothing back. Guess the old saying but chea... Ver mais

Classificada 5 em 5 estrelas

I ve got to say these watches by Thomas abd George are just amazing, the build quality is fantastic feels and looks like a very expensive watch, I ordered 4 in total as couldn't make my mind up so gla... Ver mais

Classificada 5 em 5 estrelas

Ive ordered two watches (not received on time stated) must apologise for the first review one star given, i need to change this, Jamie thankyou for your help and texting me with updates along the way,... Ver mais

Classificada 5 em 5 estrelas

5 Stars – Truly Exceptional Experience! I recently bought the Tokyo Green watch from Thomas & George, and I’m beyond impressed. The build quality is top-notch – elegant, solid, and clearly made w... Ver mais

Informações sobre a empresa

  1. Compras e moda

Escrito pela empresa

We provide bold watches and accessories at affordable prices.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

90 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 2 em 5 estrelas

Bought 2 watches

Bought 2 watches. Delivery was pretty quick. Unfortunately one of the watches came damaged. I've tried several times to contact them via email but I've had nothing back. Guess the old saying but cheap buy twice really does apply.
Other watch is fine. Hence the 2 stars and not 1. Shame the customer service is so poor.

23 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic watches by Thomas And George

I ve got to say these watches by Thomas abd George are just amazing, the build quality is fantastic feels and looks like a very expensive watch, I ordered 4 in total as couldn't make my mind up so glad i did. Easy to navigate the website and delivered next day such speedy delivery and kept me informed all the way I'm a very happy chappy

25 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

best 50 beans i ever did spend

best 50 beans i ever did spend
the watches/bracletes bought have arrived quick time and the quality is unreal....keep up the good work lad 5⭐️ all day long

22 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Partial Order Delivered

I previously raised a concern about receiving only one watch from my order of two. I’m happy to update that I have now received the second watch.

Thank you for resolving the issue.

7 de abril de 2026
Opinião espontânea
logótipo da Thomas & George

Resposta da Thomas & George

Hi Shaik, one watch that you ordered was unfortunately out of stock. As discussed the replacement is leaving us today :)

Classificada 5 em 5 estrelas

No stars, to five stars

Ive ordered two watches (not received on time stated) must apologise for the first review one star given, i need to change this, Jamie thankyou for your help and texting me with updates along the way,I received both watches today and im very pleased with them...in time for birthday, it took time but im happy with resuultsso now tgey aare five star well done jamie

1 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute liars

Absolute liars! Bought a Skeleton watch for my son at Christmas my son was over the moon with it unfortunately within a week internal part fell off and watch stopped working. Contacted Thomas and George was willing to accept a replacement but despite them agreeing to that, email after email with excuse after excuse 2 months later no replacement or refund received, £60 out of pocket and one very upset son. Despicable service!! Update after T &G reply, The watch was not smashed! A part had fallen off inside, I have the video proof, watch was still in stock when replacement was promised!

10 de janeiro de 2026
Opinião espontânea
logótipo da Thomas & George

Resposta da Thomas & George

Hi David, the watch was damaged with the back of the watch face being smashed from the images you sent over but we are happy to exchange as promised. The watch still works, it doesn't have a battery and works on movement or winding the watch if there's no movement happening (on a bedside table overnight).

The London Silver is our best selling watch, we'll be getting a replacement out as promised but it is currently out of stock, will be arriving back within the next 2-3 weeks.

Classificada 5 em 5 estrelas

Absolutely over the moon with this…

Absolutely over the moon with this watch. The quality is exceptional — solid, beautifully finished, and feels far more premium than I expected. You can tell real attention has gone into the craftsmanship. What made the experience even better was the customer service. A brilliant product backed by even better service.
Highly recommend.

3 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Love this brand

Love this brand. Reliable, good quality and great collection. Recommend for menswear accessories. Clever and stylish watch designs

19 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have been extremely impressed with…

I have been extremely impressed with the quality of the watch, as an avid watch collector I am always looking for well priced, quality watches and this watch didn't disappoint, so much so I ordered a second watch. Great service too, I received the watch 2 days after ordering. Highly recommended.

11 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely people and great watches

Bought 2 watches now(Tokyo Black and Kingston Blue) awesome watches and look way more expensive than they are, get positive comments off people asking me where I got them from. Will be buying more watches within the next few weeks. Highly recommend. A*****

20 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Premium quality stuff at affordable prices

I've bought two time pieces from Thomas and George now and both are premium quality pieces. I actually got the second one on sale. Delivery came through by DPD and I was updated all the way through. I'm planning on buying a third one for my birthday. Would definitely recommend.

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Luxury Feel at a Great Price

I bought a watch, a pair of sunglasses, and a bracelet from Thomas & George, and I was genuinely surprised by the quality. Everything feels premium, looks great, and exceeded my expectations. I’m really impressed and definitely recommend them!

2 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid!!!

Avoid!!!! Bought a watch, when it arrived it looked nothing like the picture on the website. The one on the website had lots of detail on the face and exposed cogs. The one I received was just a plain, cheap looking face. Contacted them and was told they would send out the correct one the next day. Never received the new watch and are now ignoring all of my communication

18 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service
Ordered a watch from a new range being advertised and was delivered within 2 days. Well packaged and product is extremely impressive. Lots of bang for your buck. Will order again soon when my wife allows me 😂

22 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Started off well got my watch then a…

Started off well got my watch then a few weeks later had an issue . I have contacted live chat ,email and Facebook messenger and no one has replied to me to sort out my issue of taking the watch back. Wouldn’t recommend on this basis.

*** No one has tried to get back to me complete lies 🤣 no emails no messages on Facebook or Tik tok. I’ve chucked it in the bin now best place for it . ***

10 de outubro de 2025
Opinião espontânea
logótipo da Thomas & George

Resposta da Thomas & George

Hi James, have tried getting back to you repeatedly over the last few months but haven't heard back. Please email time@thomasandgeorge.com and we'll look into this for you.

***James please drop me an email now at time@thomasandgeorge.com ideally with an original email message you sent as I'm keen to get this sorted***

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