I have shopped with Thomas Royall for a number of years. The shorts are great quality at a really reasonable price. What makes them stand out is their customer service. My recent order was supposedly... Ver mais
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Leia as opiniões dos outros
There is no substitute for proper euro fashion! Lots of cheap brands in the States making knock off euro swimwear, but there is no comparison to these. Pretty average price tag for a luxury brand,... Ver mais
Wow I have never seen children’s clothes sizes so off the mark, who were you modelling these clothes on? Luckily for me your attention your terrible sizing had already been addressed and you emailed m... Ver mais
A empresa respondeu
Absolutely great service, came in just a couple days. Fit is perfect & the quality of the shorts is easily on a par with Vilebrequin but at a much more affordable price, will definitely be ordering ag... Ver mais
Informações sobre a empresa
- Loja de roupas de praia
- também em
- Loja de fatos de banho
- Loja de moda infantil
- Loja de moda masculina
- Loja de roupas para jovens
Escrito pela empresa
Designer Swim Shorts like no other. Exclusive designer swimming trunks offering unique graphical prints, vibrant colours and bold blue waist band from Thomas Royall.
Informações de contacto
PO Box 3011, RM7 1TT, ROMFORD, Reino Unido
- Customerservice@thomasroyall.com
- thomasroyall.com
4,8
Excelente
70 opiniões
Sem histórico recente de solicitação de opiniões
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Only received one shirt
Only received one shirt,
Orded two the same -
Emailed & got a reply straight back,
Apologising and saying other will be sent out...
past experience has always been good with these guys... only 2stars this time - hope it returns back to 5 soon.
I have now received all my items & Thomas Royal couldn’t have been more helpful, I love the brand and will look forward to my next purchase!
11 de abril de 2020
Opinião espontânea
Resposta da Thomas Royall
Hi Adrian, we are sorry to hear that there was a problem with your order. As we ensure the safety of our warehouse staff during Covid-19 we are down to 2 members of staff completing all orders. In this instance it was a case of human error.
Your email re. the missing, second item was replied to on Tuesday 07 April, 15:55pm. The item was shipped on Thurs 09 April with attempted delivery on Friday 10 April, 11:14AM. A calling card from DPD was left.
We have resent your tracking information via email in hope that you can track your parcel for safe delivery when DPD are next delivering after Easter Bank Holiday.
Many thanks for your understanding
The TR Team
Resposta da Thomas Royall
Good morning Atanas, thank you for your review. Thank you for supporting our business & for choosing TR as your summer / swim wardrobe choice
Easy ordering
Easy ordering, quick delivery and best quality and most comfortable pair of swim shorts I have ever owned. Wouldn’t buy elsewhere from now on.
29 de fevereiro de 2020
Opinião espontânea
Resposta da Thomas Royall
Hi Arnold, thank you for your review, it truly means a lot to all of our staff to hear we are doing so well for our customers!
Very quick on delivery & great customer…
Very quick on delivery & great customer service.
27 de fevereiro de 2020
Opinião espontânea
Resposta da Thomas Royall
Hi William, thanks for your review. We are so glad to hear we’re keeping our customers happy!
Great quality products delivered quickly
26 de fevereiro de 2020
Opinião espontânea
Resposta da Thomas Royall
Hi Paul, thank you for your review & for choosing TR to be your swimwear wardrobe choice.
We endeavour to provide only the best customer experience & are overjoyed you feel our product & service was the best it could be!
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