THORNADO Opiniões 

418
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Ordered pipe fittings and price is good, quality is good but for some reason they haven't answered the phone for two days and insist on continuing via mobile text messaging which is really really slow... Ver mais

Classificada 5 em 5 estrelas

The order process was very helpful. I have ordered a plate to cover the driveway drain cover as a cap because the existing PVC one broke and is not handling car movement. The items are self-ex... Ver mais

Classificada 5 em 5 estrelas

Bought two of these 1.5" fire pumps around 6 years ago. Good pumps - one starts first pull every time. The new pump has just arrived and has some improvements in styling, cage design & paint fini... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The cart hadn't updated some changes to quantities I had made and it just took a simple phone call to rectify and was still sent that day. Even though it was my fault for not checking the staff member... Ver mais

Informações sobre a empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 146014324

  1. Fornecedor de equipamento de irrigação
  2. também em
  3. Fornecedor de bombas de água
  4. Fornecedor de mangueiras
  5. Loja de geradores
  6. Loja de materiais para canalização

Escrito pela empresa

At Thornado, we believe supplying the right product is only the beginning. Our purpose is to make business easier for our customers by delivering reliable products, practical solutions, expert advice, and dependable service, all backed by a commitment to building relationships that last. We understand that every purchase is built on trust. When customers choose Thornado, they are relying on us not only for quality products but also for the support, knowledge, and service that help keep their operations running smoothly. Whether it’s industrial hoses, pumps, fittings, fluid transfer equipment, or technical guidance, our goal remains the same: helping our customers get the job done safely, efficiently, and with confidence. As industries evolve and operational demands grow, we remain committed to being a responsive and reliable partner, providing solutions that create real value and support long-term success. OUR VISION A trusted partner for industrial solutions. To be the most trusted partner in industrial solutions, empowering businesses through reliable products, expert support, and lasting partnerships. OUR MISSION Solutions that help businesses move forward. To deliver dependable products, practical solutions, and exceptional service that help our customers operate with confidence and achieve sustainable success.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

418 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(418)

2 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

Excellent service, Knowledge of their products and friendly staff

9 de janeiro de 2024
logótipo da THORNADO

Resposta da THORNADO

Hi,

Thank you for your feedback and support! We appreciate your positive comments will make sure to pass along your appreciation to our staffs. Please reach out if you need any further assistance for your next project, and thanks again for choosing Thornado!

Thornado

Classificada 5 em 5 estrelas

Thornado 1.5" fire pumps

Bought two of these 1.5" fire pumps around 6 years ago. Good pumps - one starts first pull every time.
The new pump has just arrived and has some improvements in styling, cage design & paint finish, also 7hp compared to the previous 6.5hp. The fuel cap is way better also. The manual is a great improvement - obviously written by an Australian.
Looking forward to installing & testing it.
I use these for fire protection on my buildings and to pump dam water.
I stay with the same model to allow for quick swap-out in case of failure, which has not happened yet, but critical in a fire situation.
Thornado, as a company, seems to have matured somewhat and their pumps have earned a place in the Australian market. $429 including free delivery to WA. Why pay $1400 for the other well-known brand?

23 de janeiro de 2024
Opinião espontânea
logótipo da THORNADO

Resposta da THORNADO

Hi Stephen

Thank you for taking the time to leave us a 5-star review and the feedback about the new pump that you received. We're thrilled to know that the old pump you bought 6 years ago still going strong and served you well.

Thanks again for choosing Thornado!

Thornado

Classificada 5 em 5 estrelas

Delivered quickly

Delivered quickly, as described, good quality.

11 de janeiro de 2024
logótipo da THORNADO

Resposta da THORNADO

Hi Ian,

We're delighted to hear you're pleased with the service and the product quality.

Thanks for leaving your review,
Thornado

Classificada 5 em 5 estrelas

Excellent service and great…

Excellent service and great communication

5 de janeiro de 2024
logótipo da THORNADO

Resposta da THORNADO

Hi Robert,

We're delighted to hear you're pleased with the service provided by our team.

Thanks for leaving your review,
Thornado

Classificada 5 em 5 estrelas

The website is easy to utilise and…

The website is easy to utilise and selecting the products and correct size (especially the compression fittings) is a breeze. After placing the order, the goods arrived much, much sooner than expected. Extremely professional and happy to recommend.

10 de janeiro de 2024
logótipo da THORNADO

Resposta da THORNADO

Hi Muzz,

Thank you for your wonderful review! We're thrilled you received excellent service. Please reach out if you need any further assistance, and thanks again for choosing Thornado!

Thanks,
Thornado

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, I had to change what I bought as I ordered the wrong item. I used the chat service and the person who I was chatting to was extremely helpful in getting me exactly what I needed. When I went out to pick it up and exchange the product, the same person served me . He was just as helpful when I turned up . Along with everyone else that was there, they all said high with a smile even in the extreme heat

9 de janeiro de 2024
logótipo da THORNADO

Resposta da THORNADO

Hi Garry,

Thank you for your wonderful review! We're thrilled you received excellent service. Please reach out if you need any further assistance, and thanks again for choosing Thornado!

Thanks,
Thornado

Classificada 4 em 5 estrelas

Fantastic

Fantastic; 1-the relevant parts were available in Australia 2-the parts person was knowledgeable on the products and 3- parts arrived only days after being ordered.

8 de janeiro de 2024
logótipo da THORNADO

Resposta da THORNADO

Hi Richard,

Thank you for your wonderful review! We're thrilled you received excellent service. Please reach out if you need any further assistance, and thanks again for choosing Thornado!

Thanks,
Thornado

Classificada 4 em 5 estrelas

Delivery was quick

8 de janeiro de 2024
logótipo da THORNADO

Resposta da THORNADO

Hi Peter,

Thank you for taking the time to leave us a review. Please reach out if you need any further assistance, and thanks again for choosing Thornado!

Thanks,
Thornado

Classificada 5 em 5 estrelas

Great service and great prices

5 de janeiro de 2024
logótipo da THORNADO

Resposta da THORNADO

Hi Rod

Thank you for taking the time to leave us a 5-star review. We're thrilled you received excellent service. Please reach out if you need any further assistance, and thanks again for choosing Thornado!

Thornado

Classificada 5 em 5 estrelas

Found it. The right quality product at a good…

The right quality product at a good price, and quick delivery.

4 de janeiro de 2024
logótipo da THORNADO

Resposta da THORNADO

Hi

Thank you for taking the time to leave us a 5-star review. We're thrilled you received excellent service. Please reach out if you need any further assistance, and thanks again for choosing Thornado!

Thornado

Classificada 3 em 5 estrelas

We pouch your products on your website

We pouch your products on your website, you website said buy over $200 will free delivery, but in my case still charge delivery fee, i know that isn't too much but that is no good for business.

4 de janeiro de 2024
logótipo da THORNADO

Resposta da THORNADO

Hi James, Thank you for the feedback. I've checked your order and your order was just under $200 before GST to quality for the free shipping. Thanks for taking the time to review.

Thornado

Classificada 5 em 5 estrelas

Great customer service and delivery on time

The on-line ordering system was excellent and the customer service person who helped me choose the most suitable pipes and fittings was very pleasant and. followed up with a phone call to ensure the order was filled and delivered by courier for the plumbing job.

19 de dezembro de 2023

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