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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My order arrived pretty much the following day and arrived extremely well packaged. I received exactly as was advertised and it exceeded my expectations, so thank you very much the team at thunder... Ver mais

Classificada 5 em 5 estrelas

It was so simple to find a laptop that fit my requirements at a price that I could afford. Delivery was quick and packing was exceptional. The phone service was great as I had a couple of questions... Ver mais

Classificada 5 em 5 estrelas

I was a bit nervous ordering from Thunder Store as I'd never heard of them before! But went ahead due to their competitive pricing and good reviews. I received my laptop within days, and whilst it did... Ver mais

Classificada 4 em 5 estrelas

Laptop arrived very well packaged, and seems to work as expected. Haven't worked out how to transfer old files over (a little basic instruction sheet could be helpful). I thought it was supposed to b... Ver mais

Informações sobre a empresa

  1. Loja de Informática
  2. Loja de computadores e acessórios
  3. Loja de computadores usados

Escrito pela empresa

Thunder Store is your one and only destination for ex-lease, second-hand computers, laptops and other electronics in New Zealand. We pride ourselves in delivering the best possible service, fast shipping and dispatch and, of course, irresistible prices!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

248 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

Great service, PC arrived very well padded, worked straight away and even had cables we needed. Really impressed. Would recommend.

7 de outubro de 2022
Classificada 4 em 5 estrelas

Responded to problem promptly

Service was prompt. My computer had a problem when it arrived. Thunder Store responded to my message. I sent it back. They repaired the computer and upgraded it, and sent it back to me. It is fine now.

1 de setembro de 2022
Classificada 4 em 5 estrelas

Great experience overall

I have had great customer experience with Thunder Store as I have recently bought a business laptop from them. They have chat line available whenever I have questions about the product which is automatically connected to my messenger and they often reply very quickly, usually within 10-30 mins of wait time during business hours. The best part is that they ensure customers get the most satisfaction possible that they even work overtime and reply to my queries after-hours in the messenger chat. So overall everything is great apart from the warranty only comes with one month for most laptops. If you want extended warranty you have an option to purchase extra and their extended warranty options are quite challenging especially if you’re on a budget. This is, however I found not so competitive compared to other companies that offer a full year warranty that comes with the products. But hey, let’s face it those companies that have a full year or even 6 months warranty usually are more expensive on their products.

Price is the thing I care about, probably the most if not the least. Thunder Store is definitely competitive when it comes to that. And the quality, the brands they sell that they know is best for your individual needs and customer service and advice about their products are just awesome.

So from my experience with them and to be fair I have to give a 4 star out of 5 for overall products and services received. I do hope in the near future they will come up with a more longer warranty. That will definitely increase customer satisfactions and I will come back for a second laptop if they do.

28 de setembro de 2022
Classificada 5 em 5 estrelas

Great Service Great Purchase

Thank you for the great service and very happy with my purchase. My laptop was packaged with thought and great care. I also received a free packet of antiseptic wipes.
I would definitely buy from Thunder Store again.

16 de setembro de 2022
Classificada 1 em 5 estrelas

20% restock 25$ admin fee for cancellations

be careful buying from this site .any change of mind or cancellation! they charge 20% restock and 25$ admin fee
more then what my goods were worth
disgusting practice
corrupt business with dodgy policies

20 de setembro de 2022
Opinião espontânea
logótipo da Thunder Store

Resposta da Thunder Store

Hi there, thanks for your feedback. Your $32 charger order was packed and ready for courier in 5 minutes after you've placed your order so it makes it for a 12pm courier pickup. Yes that's how we provide excellent, speedy service to our customers. Our returns/refund policy is always available on our website to everyone before they make a purchase. It is a standard practice to charge a fee for change of mind in tech stores. This simply covers our time dispatching your order, packing it, packaging supplies, part payment fees that do not get refunded to us when an order is cancelled, and other expenses associated with processing an order. So instead of harassing our customer support representatives and using absolutely inappropriate language, I would recommend you to read the policies before you make a purchase and actually make up your mind first before buying something you don't need. Your claims have no ground as we act according to the policies you agreed to at the time of your purchase and within NZ law.

Classificada 5 em 5 estrelas

Excellent functioning laptop & it's in…

Excellent functioning laptop & it's in great condition. The weight of the laptop is slightly heavy, but that was to be expected. Compared to other places Thunder Store was by far the best at affordable prices! I would highly recommend shopping here.

19 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Happy with my purchase

Happy with my purchase, prompt confirmation and easy process. Overnight delivery and secure packaging of fragile goods. Highly Recommend their services.

8 de setembro de 2022
Classificada 5 em 5 estrelas

Quality Service and products. After lengthy online searching for a…

After lengthy online searching for a replacement Desktop PC, I decided Thunderstore.nz had what was required. I selected and payed for the PC and waited to see the company's response. Delivery was quick and the refurbished goods were in immaculate spotless condition and were packed carefully with ample protection from damage. I was very pleased to find free computer wipes included in the package. The PC works perfectly like a new one. I give 5 stars to this company and recommend them to everyone because of their top quality service and attention to detail in every way. What a joy to be treated with excellence.

30 de agosto de 2022
Classificada 5 em 5 estrelas

This is my second computer I have…

This is my second computer I have purchased from Thunder Store and I am very happy with it. Everything is as described on the website and the computer runs very well. Love it also comes with windows 11 installed on it. Shipping is exceptionally fast. I will always purchase any computers my family and I need from Thunder Store.

22 de agosto de 2022

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