Die vom Anbieter angegebene Lieferzeit lag bei 7–10 Werktagen; tatsächlich traf meine Bestellung jedoch erst nach 19 Tagen ein. Es handelte sich bereits um meine dritte Bestellung. Schon bei der zwe... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have not purchased anythign from them yet, however I looked at their reviewws on their website and they say they have 5.0 stars on their sleep caps out of 64 reviews, yet the pages of the reviews ar... Ver mais
A empresa respondeu
Ich habe meine neuen Seidenkissenbezüge bei THXSilk bestellt, weil ich gesehen habe dass sie im Gegensatz zu anderen Shops auch 22 und 25 Momme Seide anbieten. Die Qualität ist tatsächlich sehr viel... Ver mais
Habe den Kundendienst angeschrieben da die Decke unangenehm gerochen hat. Der Kundendienst hat innwrhalb von einem Tag reagiert. Ich soll die Decke auslüften, könnte sie auch zurück geben. Ich habe si... Ver mais
Informações sobre a empresa
Escrito pela empresa
Finest quality of silk products; OEKO-TEX Certified; Purveyor of purest silk since 2002.
Informações de contacto
9888 W Belleview Ave Ste 2142, 80123, Denver, Estados Unidos da América
- branding@thxsilk.com
- thxsilk.com
3,8
Bom
2 mil opiniões
Respondeu a 55% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Came faster than expected
Came faster than expected, great silk pillow case. I will be purchasing again.
8 de abril de 2024
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Affordable and nice 👍🏽
The pillows are very silky and seem to be of good quality. The price is really good, finally some silk pillow cases I can afford easily. When these arrived they had a little crease that first looked like a manufacturing error, but once pulled over my pillow I couldn’t see it anymore, so I don’t mind.
29 de março de 2024
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Attempted several times to call their…
Attempted several times to call their customer service phone #(303)731-3208(a Colorado number)& received “call can not be completed as dialed”. I also sent a email, no response. I have a 7A silk comforter that the cotton cover has an odor I cannot get rid of! I didn’t think I had to have a new comforter sent out to be cleaned. No customer service for their expensive product. Will not buy their products
17 de abril de 2024
Opinião espontânea
Resposta da Thxsilk
Hi Cindy,
There maybe misunderstanding between us.
We sent emails to you, but no reply.
Please check your spam folder, so you missed our response.
We always back our products and try our best to help customers.
Please check your mailbox.
Thank you.
THXSILK
Perfect quality
Perfect quality. I offered this pillow the third Time. Fast delivery.
28 de março de 2024
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
My pillow case it amazing
My pillow case it amazing, it’s so silk soft and high quality. It’s is incomparable to my off brand silk pillow case. I highly recommend
15 de fevereiro de 2024
Opinião espontânea
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Pünktlich gekommen und Qualität bis…
Pünktlich gekommen und Qualität bis jetzt nicht zu beanstanden
15 de abril de 2024
Opinião espontânea
Resposta da Thxsilk
Sehr geehrte Kunden,
Vielen Dank für Ihr Feedback zu Trustpilot!
Vielen Dank für Ihre Liebe und Unterstützung.
Bei THXSILK verwenden wir nur hochwertige Materialien und gehen unter keinen Umständen Kompromisse bei minderwertigen Produkten ein. Unsere Produkte bestehen alle aus Maulbeerseide der Güteklasse 6A und haben alle die OEKO-Zertifizierung bestanden, die sicher und gesund für Ihre Haut ist.
Wenn Sie das Produkt verwenden, können Sie sich bei Fragen zum Produkt an unseren Kundenservice wenden. Zum Beispiel Wasch- und Pflegevorschläge, Aufbewahrungsmethoden usw.
Bei Fragen können Sie uns gerne unter service@thxsilk.com kontaktieren.
Wir werden uns werktags innerhalb von 24 Stunden bei Ihnen melden.
beste Wünsche,
THXSILK-Kundendienst
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Great
Well, I've had my Pillow case for about a month now, and ill say its definitely worth the price, it the so silky and soft, I have a cheaper off-brand and they are incomparable
15 de fevereiro de 2024
Opinião espontânea
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Fast shipping and good product
Fast shipping and good product. In general a good experience
13 de abril de 2024
Opinião espontânea
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
This brand is absolutely my favorite…
This brand is absolutely my favorite for silk products. My bedding stuff mostly from them. I was purchasing for ten years when this brand was not well known. The quality is so great, and price really affordable.
1 de janeiro de 2024
Opinião espontânea
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Silk comforter was comfy
13 de abril de 2024
Opinião espontânea
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
zufrieden mit dem Kauf🌸
zufrieden mit dem Kauf🌸
guter Zustand und schnelle Lieferung
28 de março de 2024
Resposta da Thxsilk
Sehr geehrte Kunden,
Vielen Dank für Ihr Feedback zu Trustpilot!
Vielen Dank für Ihre Liebe und Unterstützung.
Bei THXSILK verwenden wir nur hochwertige Materialien und gehen unter keinen Umständen Kompromisse bei minderwertigen Produkten ein. Unsere Produkte bestehen alle aus Maulbeerseide der Güteklasse 6A und haben alle die OEKO-Zertifizierung bestanden, die sicher und gesund für Ihre Haut ist.
Wenn Sie das Produkt verwenden, können Sie sich bei Fragen zum Produkt an unseren Kundenservice wenden. Zum Beispiel Wasch- und Pflegevorschläge, Aufbewahrungsmethoden usw.
Bei Fragen können Sie uns gerne unter service@thxsilk.com kontaktieren.
Wir werden uns werktags innerhalb von 24 Stunden bei Ihnen melden.
beste Wünsche,
THXSILK-Kundendienst
FIVE STARS FOR SURE!! ⭐️⭐️⭐️⭐️⭐️
This is real stuff you’ll not regret spending your money on! This is literally the most comfiest bed sheets you’ll ever sleep on!! It’s worth every penny. It’s comfortable, it’s smooth, theres the right and perfect colors, and customer service is wonderful! You can definitely tell which one is fake if you placed this one next to a $5.99 “silk” bed sheet from Ross! XD I definitely recommend these, super comfy. I bought my daughter some silk pj’s, and GOSH they look so good, comfy, and cute in general and on her! This is a perfect gift for friends and family’s. Just bought new ones this week! Love it !! 💕
9 de abril de 2024
Opinião espontânea
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Love the blanket
Love the blanket. I have sensitive skin and this is so soft and soothing on my skin.
17 de janeiro de 2024
Opinião espontânea
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Here shopping online is a pleasure
Here shopping online is a pleasure, really easy and functional. The pieces arrive normally safely, quickly and without problems with beautiful and careful packaging.
The quality of the products is excellent.
22 de março de 2024
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
good quality and easy to order
22 de março de 2024
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Resposta da Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.