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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

I read a lot of reviews of this company before purchasing from them, so I was very disappointed at how things turned out. Their customer service is slow and frustrating, especially if you have a prob... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fast delivery…. Easy to set up. I am a patient with lymphoedema in my chest wall after cancer treatment. For the first time, I tried using this tape by myself; easy to apply, good quality…After seve... Ver mais

Classificada 4 em 5 estrelas

The mustache tool is exceptionally well made and of high quality. However, it is very, very similar to another thysol tool having a non-slip point for a better grasp. The one I mistakenly ordered had... Ver mais

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Classificada 4 em 5 estrelas

Great, fast postage, very responsive but if you’re considering buying the FASCIQ® Sports Cupping Set – Trigger Point Cups DO NOT WASTE YOUR MONEY, THEY ARE 100% USELESS! The only reason they lost... Ver mais

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Informações sobre a empresa

  1. Fornecedor de equipamento de Fisioterapia
  2. Farmácia

Escrito pela empresa

Since August 2024 we have moved to a different review platform. Please find our current ratings at our website. See you there!


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

253 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Disappointing

I read a lot of reviews of this company before purchasing from them, so I was very disappointed at how things turned out. Their customer service is slow and frustrating, especially if you have a problem. I had to email them twice before getting a reply and they didn't try to find out where the order was. They just gave me a page of excuses, and whilst they can't control AusPost, they're definitely responsible for making sure people get their orders and for resolving problems. However, the product did arrive, just slower than expected.
I used the tape and found it flexible and comfortable to wear. However, taking it off was very painful and left me with small haemorrhages on my wrist. The tape removal was eye-wateringly painful and there was no quick way to remove the tape, because the stretchiness and strong adhesive prevent that. I did try oiling my skin first and using the tape again, but it was still very painful to remove. It's a shame because it's really good in other ways, but I wouldn't buy it again and people should be aware of how difficult it is to remove. Their complaints process is really complicated too - a form that has to be printed out, filled in, scanned and returned to them, which seems incredible in the digital age.

6 de março de 2026
Opinião espontânea
logótipo da THYSOL Australia

Resposta da THYSOL Australia

Our team has been in direct contact with you regarding your concerns and we appreciate you taking the time to share your feedback.

Classificada 5 em 5 estrelas

Great patches

Good delivery time and interesting products. Didn’t think the patch was working until it was removed, then realised it was having an effect. Quite subtle.

8 de julho de 2024
Classificada 5 em 5 estrelas

Great mini massager

Ordered a few items from Thysol, one of which was the mini massage gun. It's a powerful and sturdy machine. Doesn't stop working if you press into the muscle, as do other less powerful guns. Highly recommend.

12 de maio de 2024
Classificada 5 em 5 estrelas

Delivery was short one roll

Delivery was short one roll, a nice handwritten note was included to say it will be sent as soon as more of that tape is received.
It came within a few days.
Greatly appreciated. Don't see good service like that much these days.

14 de março de 2024
logótipo da THYSOL Australia

Resposta da THYSOL Australia

Hi Bronwyn, thank you very much for your kind words! Some products are moving so fast we can't keep up with stock. Happy to read that you were satisfied with the way we sorted it out for you.

Classificada 5 em 5 estrelas

Ordering and Picking up

Ordering and Picking up the product was very easy for me, Product was ready pretty much straight away, and was able to pick it up early morning hassle free.
Product itself lm still learning how to use it to the best of my ability, it has done what l wanted it to do, lm very happy about that.
Thank You for your prompt response on my order

5 de março de 2024
Classificada 3 em 5 estrelas

Works but leaks

I like the smell and I feel it does the job well during sport for me. My only dislike is that one of my cans is heavily leaking new out of the box. Feels like quite a lot has been wasted.

4 de fevereiro de 2024
logótipo da THYSOL Australia

Resposta da THYSOL Australia

Hi Gus, thank you for your review. Perhaps I am misunderstanding you, but you ordered tape in a can from us. How could the tapes be leaking? Please reach out to our team at info@thysol.com.au to clear this up for us :-) Thank you!

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