I am not a Tickblaze user, perhaps a protential one. I am a long term Ninjatrader trader with large investment in time and money. Thus, resistance is strong to switch platforms because, even though... Ver mais
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Leia as opiniões dos outros
Tickblaze’s web platform is riddled with stability issues. Trying to cancel an open trade is a gamble because the system frequently freezes up, and random, unexpected logouts happen constantly. On top... Ver mais
Tickblaze is an outstanding trading platform — super fast, extremely powerful, and incredibly well‑designed. The tools they provide are top‑tier and make professional analysis accessible even for... Ver mais
A empresa respondeu
I joined Tickblaze when Tradeacc transferred me over and wow, what a fantastic site. There is so much info here I can’t keep up with it all. Customer service has been good although it does seem to be... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tickblaze is a cutting-edge platform blending discretionary and quantitative strategies for optimal trading efficiency. Offers comprehensive market access and a community for strategy sharing, with tools for strategy development in C# and Python.
Informações de contacto
Ottawa, Canadá
- support@tickblaze.com
- tickblaze.com
3,9
Bom
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Every time I have an issue with a…
Every time I have an issue with a platform bug it takes too long for someone on the support side to get back to me and resolve. My trading is affected because of this. The turnaround time especially, if there is an issue and or bug should be addressed a lot more timely.
15 de maio de 2026
Resposta da Tickblaze
Hi Brian,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience with platform issues and support turnaround time has been frustrating, especially when it affects your trading workflow.
We understand that when a bug or technical issue comes up, timing matters. Your concern about faster response and resolution times is valid, and we’re taking this feedback seriously as we continue improving both the platform and our support process.
Our team would like to review your case further through your existing ticket so we can better understand the specific issues you experienced and make sure they are properly looked into.
We appreciate you bringing this to our attention, and we hope to have the opportunity to restore your confidence in Tickblaze.
Cristy
9 days ago I got a response saying…
9 days ago I got a response saying someone else would get back to me. Still waiting -- I feel the few hundred dollars I spent on the MomoCorss Algo was a complete waste of money. Your platform is hard to use. I got screwed -- and no help from support
8 de maio de 2026
Resposta da Tickblaze
Hi Ed, thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how disappointing it can feel when you’re waiting for help.
We did want to kindly clarify that our team member, Jeffre, sent a detailed response on Ticket #98644033 eight days ago. It looks like we haven’t received a follow-up from you on that reply yet.
For your convenience, we’ve forwarded the response to you again for reference. We’re still happy to help and would be glad to continue assisting you through the open ticket so we can work toward a resolution together.
Cristy
Resposta da Tickblaze
Thank you so much, Md. Mustaun! We’re glad to hear Tickblaze is working well for you and that you’re able to learn it online.
We truly appreciate your support!
Cristy
Algos real-time trading results? Or 6 mo's back tested, mo by mo.?
I am wondering if any algo user is consistently making $ with any one of the algos? How about the company Tickblaze itself? Any real-time trading results? Plenty of the algos have been out now long enough to have that sort of feedback. I ask because I am interested in automating my trading. I've watched some Tickblaze algo sales webinars. The Performance back tests are 1 month in the webinars but that doesn't tell me anything, could be totally curve fit. How about at least tests back, month by month for the 6 months prior to the previous month you show, w/o changing the parameters, to see how the algo held up through all sorts of market conditions?
13 de maio de 2026
Opinião espontânea
Resposta da Tickblaze
Thank you, Marc. We appreciate you taking the time to share your thoughts and questions.
Automation is an important topic, and we understand why traders want as much information as possible before deciding what fits their trading style. Your feedback is helpful as we continue improving how we present product education, platform tools, and marketplace resources.
We appreciate your interest in Tickblaze and thank you again for your review.
Cristy
Absolutely terrible customer service
Absolutely terrible customer service. Their excuse is “we have too many customers”…essentially, they answer 2 days later, and their reply is useless. I wish ProTrader would have just stayed with NinjaTrader.
9 de maio de 2026
Resposta da Tickblaze
Hi Dr. Jaime, thank you for sharing your feedback. We’re sorry to hear that your support experience did not meet expectations.
We understand how frustrating it can be when you need help and the response does not feel timely or helpful enough. While our team has been working through a higher volume of requests, we know that every customer still deserves clear and useful support.
We’d be happy to take another look at your case and help review what happened. Please continue working with us through your open ticket so our team can assist you further.
Cristy
Amazing wonderful easy to use and learn…
Amazing wonderful easy to use and learn
Training prop firm and more
25 de maio de 2025
Opinião espontânea
Resposta da Tickblaze
Thank you so much, Megan! We’re happy to hear that you’re finding Tickblaze easy to use and learn.
We truly appreciate your kind words and your support!
Cristy
Tickblaze is completing major updates
Tickblaze is completing major updates. So, there have been a few hiccups along the way recently. I called to report my platform issues. Their response was quick, and I was back trading within a reasonable amount of time. There are too many good things happening with Tickblaze to bail out. I think my days of platform surfing are over, especially now that the web version is out in beta.
6 de maio de 2026
Resposta da Tickblaze
Thank you so much, Wil! We really appreciate your honest feedback and your patience as Tickblaze continues rolling out major updates.
We’re glad our team was able to respond quickly and get you back to trading within a reasonable time. We know updates can come with a few hiccups, but we’re excited about where the platform is headed, especially with the web version now in beta.
Thanks again for sticking with us and growing with Tickblaze!
Cristy
I still can't get trades to execute…
I still can't get trades to execute using the desktop platform on my primary trade computer (powerful machine with latest OS). Response from Support has been slow to non-existent.
So far, have had a better experience with the web version of the platform, but it still seems kludgey and not well designed or tested.
7 de maio de 2026
Resposta da Tickblaze
Hi Steve, thank you for sharing your feedback. We’re sorry to hear about the trouble you’ve had executing trades on the desktop platform and that your support experience has not met expectations.
That’s not the level of experience we want for any Tickblaze user. We’d like our team to take another look at your case and review what may be preventing trades from executing properly on your primary computer.
Please continue working with the team through your open ticket so we can investigate this further and help move this toward a resolution.
Cristy
Young Gun with Potential
Edit: I'm dropping a star due to instability. There are simply too many bugs for the average user to deal with. Maybe if you are only trading 1 account it would be fine but with multiple desktops and/or copy trading I can't recommend it at this time.
What I say below about support and potential still stands but things need to improve.
Original: I’ve been using TickBlaze for about 6 months. I really like the design and see the potential. Built some cool custom indicators for it.
Support is always prompt and helpful but as this is a young platform there are and will be bugs. For me I’m willing to grow with it. For others it could be a hassle.
Web trading through TradingView interface is coming shortly.
6 de maio de 2026
Resposta da Tickblaze
Thank you so much, Doug! We really appreciate your honest and thoughtful review.
We’re glad to hear you’re enjoying the design, building custom indicators, and seeing the potential in TickBlaze. You’re absolutely right that we’re continuing to grow, improve, and refine the platform, and feedback from traders like you helps us get better every step of the way.
We truly appreciate your patience, support, and willingness to grow with us!
Cristy
Have not had the system working…
Have not had the system working properly since I first activated it.
Still broke & support doesn't help to get it fixed.
Not able to load different nasdaq data I have had so many connection problems not able to take the risk of trying to work on a live account.
7 de maio de 2026
Resposta da Tickblaze
Hi Pete, thank you for sharing your feedback. We’re sorry to hear about the trouble you’ve experienced with your setup and data connection.
That’s definitely not the experience we want for any Tickblaze user. The PropShopTrader team has acknowledged your ticket, and we’d like to take another look at your case to help review what may be causing the issue.
Please continue working with the support team through your open ticket so we can investigate this further and work toward getting this resolved for you.
Cristy
The Rep answered my question quickly.
7 de maio de 2026
Resposta da Tickblaze
Dear Donald,
Thank you so much! We’re glad our team was able to answer your question quickly. We truly appreciate your 5-star review and your support!
Cristy
I am still getting used to it.
5 de maio de 2026
Resposta da Tickblaze
Thank you for your review, David!
We appreciate you giving Tickblaze a try and understand that getting used to a new platform can take a little time. We’re glad to have you here, and we hope your experience continues to improve as you become more familiar with it.
Thank you again for your support and for being part of the Tickblaze community.
Cristy
Resposta da Tickblaze
Hello Davan,
We’re glad to hear you’ve had an excellent service experience and found Tickblaze user-friendly. We truly appreciate you taking the time to share your feedback.
Thank you again for your support and for being part of the Tickblaze community.
Cristy
Resposta da Tickblaze
Thank you for your feedback, Kumar.
We’re sorry to hear about your experience. We understand how frustrating bugs and inconsistencies can be, and we take concerns like this seriously as our team continues working to improve the platform experience.
We appreciate you taking the time to share your feedback.
Cristy
Good people
Good people, good products. I have been with them for a year, and lots of evolution in platform and propshop trading; it seems like changes every quarter to adjust to, but 95% have been positive in making expectations clear and fair.
5 de maio de 2026
Resposta da Tickblaze
Dear Mike,
We truly appreciate your continued support over the past year. It means a lot to hear that both our people and products have stood out to you, and that despite the pace of change across the platform and PropShopTrader, most of those changes have been positive and helped make expectations clearer and fairer.
Thank you again for your trust, support, and for being part of the Tickblaze community.
Cristy
TickBlaze on a Mac
I have been unable to run the applications I purchased from TickBlaze because I am a Mac user and all of their programs are Windows based. I have tried three different options that run windows on a Mac and I am just not satisfied with those solutions.
TickBlaze is releasing a Web based platform this week, so I will be able to use the three applications I purchased and evaluate them properly.
3 de maio de 2026
Opinião espontânea
Resposta da Tickblaze
Thank you for your feedback, MRP!
We understand how frustrating it can be to purchase applications and then run into compatibility limitations as a Mac user. We appreciate you sharing your experience and the effort you’ve already made in trying different Windows-based solutions.
We’re glad you’re looking forward to the upcoming web-based platform, and we hope it gives you a much smoother way to access and properly evaluate the applications you purchased. Thank you again for your patience and for being part of the Tickblaze community.
Cristy
My question was answered very quickly
My question was answered very quickly - even though it was over the weekend
3 de maio de 2026
Resposta da Tickblaze
Thank you for your review, Ben.
We’re very glad to hear your question was answered quickly, even over the weekend. We truly appreciate you taking the time to share your experience.
Thank you again for your support and for being part of the Tickblaze community.
Cristy
Resposta da Tickblaze
Thank you for your feedback, Yusuff.
We appreciate you sharing this. Web and mobile access are both important, and we’re glad to let you know that this is something that is coming soon.
Thank you again for taking the time to share your thoughts and feedback with us.
Cristy
Great platform with more flexibility in…
Great platform with more flexibility in charting. The backend technology and what you can do with it gives retail traders a more level playing field. Great community and information resources to help out new traders.
28 de abril de 2026
Resposta da Tickblaze
Thank you for your review, Robert.
We’re very glad to hear you’re enjoying the flexibility of the Tickblaze platform, especially the charting, backend technology, community, and educational resources.
Our goal is to give retail traders access to powerful tools, better visibility, and a stronger support system as they continue building their trading process.
We truly appreciate your support and for being part of the Tickblaze community.
Cristy
El contenido y sus productos son buenos…
El contenido y sus productos son buenos pero no le doy 5estrellas es solo por qué les hace falta incluir más idiomas a sus productos.estaria super y sin duda estaría por delante de todos los demás si empiezan a hacer sus productos para que todos sin importar su país de origen entiendan sin complejos y si mucha facilidad sus productos .en español sería un hit
23 de abril de 2026
Resposta da Tickblaze
Thank you for your review, Horacio.
We’re glad to hear that you find our content and products valuable. We also appreciate your feedback regarding additional language options.
As a Canadian company, our official product materials, platform communications, and support are currently provided in English to ensure consistency and accuracy across our services. That said, we understand how helpful it would be for traders from different countries to access materials in their preferred language, and we appreciate you sharing that perspective.
Thank you again for your honest feedback and for being part of the Tickblaze community.
Cristy
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