Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing Service! I booked a hotel and had a few specific requirements for the room, but I wasn’t sure how to check this on the website. I contacted an agent and received a very quick reply, eve... Ver mais

Classificada 5 em 5 estrelas

Thanks a lot to reshma, who assisted us for nearly a last min booking. Had a great time at crystal beach with the room upgrade and husbands birthday cake for diner.

Classificada 5 em 5 estrelas

Every single time, I've always have good customer services with the team. This time, had another amazing personalised customer service with Mr Chundun, who has helped in booking for day packages. Ve... Ver mais

Classificada 5 em 5 estrelas

I went for a day package with my family at ocean creak hotel it was very nice very welcoming z staff was very helpful. Especially at z reception desk the lady warmly welcome me N family explained all... Ver mais

Informações sobre a empresa

  1. Agência de viagens
  2. Venda de bilhetes para eventos
  3. Site de pesquisa de voos
  4. Hotel

Escrito pela empresa

Ticketbox.mu is Mauritius’ leading digital booking and ticketing platform, connecting travelers and event-goers to local and international experiences in one seamless ecosystem. From flights, hotels, and travel leisure services to events, sports, and concerts, Ticketbox.mu delivers secure, dynamic, and innovative online booking solutions designed to elevate the Mauritian outbound and hospitality market. Beyond bookings, Ticketbox.mu is committed to innovation and value creation. From non-expiring rechargeable gift cards to large-scale promotional partnerships—including the biggest booking and hospitality lottery campaign ever launched in Mauritius—we consistently push boundaries to redefine digital commerce in the travel and leisure industry. Proudly Mauritian, Ticketbox.mu plays an active role in advancing the country’s digital transformation and e-commerce evolution, while positioning itself as the largest outbound travel and leisure platform for the Mauritian market. At our core, we believe in building long-term partnerships, delivering exceptional customer journeys, and growing together—locally, regionally, and globally. Ticketbox.mu — Your gateway to seamless booking, unforgettable experiences, and limitless possibilities.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

522 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 37% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Very bad event management…

Very bad event management organisation.. they don’t give you the seat you chose on the map. My seat number was missing. The sold tickets more than the hall could accommodate, greedy people. They turn off review on fb

28 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The Rishab concert was the worst ever…

The Rishab concert was the worst ever one organized in mauritius, this organisation only cares about profit and will consistently disappoint you. It was so bad so much so that the performer himself called them out, no chairs available, chaotic, amateur , garbage organizers.

7 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

ZOT VOLER ⭐️⭐️⭐️⭐️⭐️5 Star

ZOT VOLER ⭐️⭐️⭐️⭐️⭐️5 Star
The tickets were purchased for a Halloween party scheduled on 30/10/2025.
On 14thor 21st September, I bought 4 Early Bird tickets after seeing the organiser’s advertisement stating that there were “only 10 tickets left”.
This information was false and misleading, as the event did not proceed as presented and a refund was promised but never processed.
Despite several follow-ups, Ticketbox.mu has failed to refund me for over 4 months.

21 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Almost instant interaction with the team

The response from the team was super quick,booking was hassle free,reshma was extremely helpful with processing payment and so happy that we managed to book what we wanted for the preferred date,will.book again through ticketbox.

12 de fevereiro de 2026
Classificada 5 em 5 estrelas

Excellent service

Reshma has been very nice and professional, with quick responses throughout the hotel booking process. Excellent service, keep it up Reshma & Ticketbox.mu!

5 de fevereiro de 2026
Classificada 1 em 5 estrelas

Terrible experience

Terrible experience. Purchased tickets for a cancelled Halloween event in October. Despite being promised a refund within a month, it is now January 2026and I have received nothing. I’ve called multiple times and been given empty promises of callbacks that never happen. Save your money and buy elsewhere. Unreliable and poor customer support.

30 de outubro de 2025
Opinião espontânea
logótipo da Ticketbox.mu

Resposta da Ticketbox.mu

Dear Heshwinee,
We apologies for the inconvenience. We explained to you that the process for refund requires a procedure to follow, and we require authorisation of the organiser to proceed for a refund. We only act as intermediate. However out of goodwill your refund was processed as soon as you raised phone calls with us. When events are cancelled or postpone, we require to process batch refund instead of one by one which takes us more time to process. We understood however your urgency, and we processed your refund. We hope you have well received your refund back to your bank account.

Classificada 5 em 5 estrelas

I wanted to give a special shout-out to NUSHRAAT

I wanted to give a special shout-out to [ NUSHRAAT FROM TicketBox.MU ]. Hat off 🫡

She consistently go above and beyond to sort out my bookings, making it stress-free. Her dedication to customer service is unmatched🏨

I really appreciate how you always make booking so easy and seamless for me. 🤍Your efficiency is incredible🩷
Thank you for always being so proactive and helpful with my booking , you're a lifesaver🌴🌊
I'm consistently impressed by your professionalism and how you handle my requests, even last-minute changes☺️☺️
Your attention to detail and quick responses make all the difference. It's great knowing I can always count on you❤️

5 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Not satisfied

Not satisfied
Not providing correct information for booking
Not professional

1 de janeiro de 2026
logótipo da Ticketbox.mu

Resposta da Ticketbox.mu

We appreciate your comment. The hotel did not accept the booking - they should have informed us prior to not allowing the date open which they did not. We apologise for the inconveniences.

Classificada 5 em 5 estrelas

Last minute booking - full support

I made a booking on the same day and got full support and communication from the ticketbox team. They took care of everything despite the last minute arrangement. Absolutely recommend using their services. Thank you to Reshma for doing her best.

16 de dezembro de 2025
Opinião espontânea

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