Amazing Service! I booked a hotel and had a few specific requirements for the room, but I wasn’t sure how to check this on the website. I contacted an agent and received a very quick reply, eve... Ver mais
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Leia as opiniões dos outros
Thanks a lot to reshma, who assisted us for nearly a last min booking. Had a great time at crystal beach with the room upgrade and husbands birthday cake for diner.
Every single time, I've always have good customer services with the team. This time, had another amazing personalised customer service with Mr Chundun, who has helped in booking for day packages. Ve... Ver mais
I went for a day package with my family at ocean creak hotel it was very nice very welcoming z staff was very helpful. Especially at z reception desk the lady warmly welcome me N family explained all... Ver mais
Informações sobre a empresa
Escrito pela empresa
Ticketbox.mu is Mauritius’ leading digital booking and ticketing platform, connecting travelers and event-goers to local and international experiences in one seamless ecosystem. From flights, hotels, and travel leisure services to events, sports, and concerts, Ticketbox.mu delivers secure, dynamic, and innovative online booking solutions designed to elevate the Mauritian outbound and hospitality market. Beyond bookings, Ticketbox.mu is committed to innovation and value creation. From non-expiring rechargeable gift cards to large-scale promotional partnerships—including the biggest booking and hospitality lottery campaign ever launched in Mauritius—we consistently push boundaries to redefine digital commerce in the travel and leisure industry. Proudly Mauritian, Ticketbox.mu plays an active role in advancing the country’s digital transformation and e-commerce evolution, while positioning itself as the largest outbound travel and leisure platform for the Mauritian market. At our core, we believe in building long-term partnerships, delivering exceptional customer journeys, and growing together—locally, regionally, and globally. Ticketbox.mu — Your gateway to seamless booking, unforgettable experiences, and limitless possibilities.
Informações de contacto
United Docks 1, Floor 2, Port Louis, Maurícia
- +2302146464
- chat@ticketbox.mu
- ticketbox.mu
Respondeu a 37% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I like how fast ticket box responds to…
I like how fast ticket box responds to their clients. Never had any issues concerning booking.
Excellent customer service by Neha
Very bad event management…
Very bad event management organisation.. they don’t give you the seat you chose on the map. My seat number was missing. The sold tickets more than the hall could accommodate, greedy people. They turn off review on fb
The Rishab concert was the worst ever…
The Rishab concert was the worst ever one organized in mauritius, this organisation only cares about profit and will consistently disappoint you. It was so bad so much so that the performer himself called them out, no chairs available, chaotic, amateur , garbage organizers.
Very Bad organization for the event "…
Very Bad organization for the event " Sitar for Mental Health" by Reshab. No a/c, no parking.
ZOT VOLER ⭐️⭐️⭐️⭐️⭐️5 Star
ZOT VOLER ⭐️⭐️⭐️⭐️⭐️5 Star
The tickets were purchased for a Halloween party scheduled on 30/10/2025.
On 14thor 21st September, I bought 4 Early Bird tickets after seeing the organiser’s advertisement stating that there were “only 10 tickets left”.
This information was false and misleading, as the event did not proceed as presented and a refund was promised but never processed.
Despite several follow-ups, Ticketbox.mu has failed to refund me for over 4 months.
Very satisfied with the service…
Very satisfied with the service delivered. Will surely book again soon. Thanks to the team namely Mr Chundun and Mila also.
Almost instant interaction with the team
The response from the team was super quick,booking was hassle free,reshma was extremely helpful with processing payment and so happy that we managed to book what we wanted for the preferred date,will.book again through ticketbox.
First time booking with them and i can…
First time booking with them and i can say 10/10.
Got the best deal for my trip !!! A big Thank You to Neha for assisting me from the beginning and replying my messages so quickly and professionally.
Excellent service
Reshma has been very nice and professional, with quick responses throughout the hotel booking process. Excellent service, keep it up Reshma & Ticketbox.mu!
Chundun is a great customer advisor and…
Chundun is a great customer advisor and made the booking process flawless! Keep up the great work and look forward for more bookings with ticketbox in future!
Thank you ;)
Terrible experience
Terrible experience. Purchased tickets for a cancelled Halloween event in October. Despite being promised a refund within a month, it is now January 2026and I have received nothing. I’ve called multiple times and been given empty promises of callbacks that never happen. Save your money and buy elsewhere. Unreliable and poor customer support.

Resposta da Ticketbox.mu
I wanted to give a special shout-out to NUSHRAAT
I wanted to give a special shout-out to [ NUSHRAAT FROM TicketBox.MU ]. Hat off 🫡
She consistently go above and beyond to sort out my bookings, making it stress-free. Her dedication to customer service is unmatched🏨
I really appreciate how you always make booking so easy and seamless for me. 🤍Your efficiency is incredible🩷
Thank you for always being so proactive and helpful with my booking , you're a lifesaver🌴🌊
I'm consistently impressed by your professionalism and how you handle my requests, even last-minute changes☺️☺️
Your attention to detail and quick responses make all the difference. It's great knowing I can always count on you❤️
Great customer service
The agents are wonderful.. Very professional in their fields.. They are very helpful and polite.. Ticketbox is the best.. Had a good experience.. Thx
Not satisfied
Not satisfied
Not providing correct information for booking
Not professional

Resposta da Ticketbox.mu
Thanks you a lot Nushrat for helping…
Thanks you a lot Nushrat for helping that the second time we are working together that was really appreciated,good job and keep going
We made our booking with Nushraat and…
We made our booking with Nushraat and we were treated with great professionalism and quick service as well!
Totally recommended
Last minute booking - full support
I made a booking on the same day and got full support and communication from the ticketbox team. They took care of everything despite the last minute arrangement. Absolutely recommend using their services. Thank you to Reshma for doing her best.
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