Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing Service! I booked a hotel and had a few specific requirements for the room, but I wasn’t sure how to check this on the website. I contacted an agent and received a very quick reply, eve... Ver mais

Classificada 5 em 5 estrelas

Thanks a lot to reshma, who assisted us for nearly a last min booking. Had a great time at crystal beach with the room upgrade and husbands birthday cake for diner.

Classificada 5 em 5 estrelas

Every single time, I've always have good customer services with the team. This time, had another amazing personalised customer service with Mr Chundun, who has helped in booking for day packages. Ve... Ver mais

Classificada 5 em 5 estrelas

I went for a day package with my family at ocean creak hotel it was very nice very welcoming z staff was very helpful. Especially at z reception desk the lady warmly welcome me N family explained all... Ver mais

Informações sobre a empresa

  1. Agência de viagens
  2. Venda de bilhetes para eventos
  3. Site de pesquisa de voos
  4. Hotel

Escrito pela empresa

Ticketbox.mu is Mauritius’ leading digital booking and ticketing platform, connecting travelers and event-goers to local and international experiences in one seamless ecosystem. From flights, hotels, and travel leisure services to events, sports, and concerts, Ticketbox.mu delivers secure, dynamic, and innovative online booking solutions designed to elevate the Mauritian outbound and hospitality market. Beyond bookings, Ticketbox.mu is committed to innovation and value creation. From non-expiring rechargeable gift cards to large-scale promotional partnerships—including the biggest booking and hospitality lottery campaign ever launched in Mauritius—we consistently push boundaries to redefine digital commerce in the travel and leisure industry. Proudly Mauritian, Ticketbox.mu plays an active role in advancing the country’s digital transformation and e-commerce evolution, while positioning itself as the largest outbound travel and leisure platform for the Mauritian market. At our core, we believe in building long-term partnerships, delivering exceptional customer journeys, and growing together—locally, regionally, and globally. Ticketbox.mu — Your gateway to seamless booking, unforgettable experiences, and limitless possibilities.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

522 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 37% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I made a flight booking to Dubai with…

I made a flight booking to Dubai with Reshma.
She's very professional, always willing to help, she made sure I got the flight I wanted despite some difficulties faced earlier, she stayed to help me from 7 pm to 11 pm on a FRIDAY NIGHT
I'm super grateful to have had her to assist me

12 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

TicketBox, the best platform for booking

TicketBox team is very helpful, polite and prompt. They do their best to assist you. In my case, we had to change the booking date due to an unfortunate event that happened. And they were very prompt to do needful for us. A big Thank you to Ms Pevita.

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My booking via Ticketbox was done so…

My booking via Ticketbox was done so effectively. I was very satisfied with the service. I would definitely give it a 10 score.
As for the hotel, I just went to Outrigger Beach Resort for my daughter's birthday. Everything was top-notch . The room, the food, the drinks. The hotel staff were always helpful and very polite.
I would recommend the hotel. It is the place to be if you want to give yourself a break.

23 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Proactive and very helpful

Hats off to Nusrat from ticketbox for her professionalism and proactivity. She helped me to book a last minute hotel stay at so sofitel and thanks to her, I got early check in and late checkout.
The hotel is very clean, calm and peaceful environment.

7 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

First time user

First time user, happy with the assistance and the quick customer service.

Looking forward for future bookings


Thanking Mr chundun

17 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

WORST EXPERIENCE EVER!!

WORST EXPERIENCE EVER!!! I DO NOT RECOMMEND TO ANYONE!!!
I BOOKED A SPA PACKAGE FOR MY MOTHERS BIRTHDAY AT HILTON HOTEL AND WHEN I GOT HERE THEY TOLD ME THAT THEY DID NOT RECEIVE ANY BOOKING FROM TICKET BOX. Just imagine! I just announced the surprise to her and seconds later the security says that they do not have any reservations! I could see the deception in my mother’s eyes! I am extremely disappointed!
We tried to call ticket box but apparently they do not work on Sunday! The cherry on the cake!

16 de novembro de 2025
Opinião espontânea
logótipo da Ticketbox.mu

Resposta da Ticketbox.mu

Dear Laura,

We are sorry for the inconveniences. We assisted you on the same day and proved to you where the communication issue was that was from the hotel. We also proved to you that we communicated promptly to the hotel regarding your booking. Despite that it was not our fault, we provided you with a full refund as a commercial gesture. We work for our customers, and always ensure customer satisfaction. We apologies for your inconveniences again.

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