Mary was efficient and fast in remedying the issue I had. I had reservations when emailing thinking I would not get the refund for the duplicate booking but I can safely say these reservations were sw... Ver mais
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Leia as opiniões dos outros
I emailed today regarding my tickets. I got an response within minutes telling me a team member would be in touch. Mary contacted me immediately informing me I would receive an email shortly with my t... Ver mais
My first gig as organiser. Setting up the account was easy - just follow the prompts. Everything worked as expected, and funds were paid back to me 4 days after the gig. Excellent way to run an event.... Ver mais
I contacted Ticket source about purchasing carer tickets as the policy on that wasn’t clear on the organizers website and Kate was very helpful in guiding me to the right people. Very kind and he... Ver mais
Informações sobre a empresa
Escrito pela empresa
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Informações de contacto
Reino Unido
- ticketsource.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer experience
Purchased tickets through the app. I made an error on the details which meant I didn't receive the tickets. The team at TicketSource (Chloe) replied instantly to my email and fixed the error. Got the tickets straight away.
Excellent customer service.

Resposta da TicketSource
Dale was very helpful
Dale was very helpful and quick to resolve my problem

Resposta da TicketSource
Can't argue with the support…
Can't argue with the support I got this morning.
Had a question/request and it was dealt with almost immediately. Top work, can't be faulted.

Resposta da TicketSource
Unfortunately there was a change to the…
Unfortunately there was a change to the concert so I decided not to attend and requested a refund by email. This was processed promptly and I received a friendly and informative email from Alex to confirm. Many thanks again!

Resposta da TicketSource
Such a prompt helpful and friendly…
Such a prompt helpful and friendly response to my query. Very impressed

Resposta da TicketSource
Superb service
Superb service - quickly solved my issue (which, it turns out was to do with me being daft - but Kate was very polite about it!)

Resposta da TicketSource
It was very reassuring to have someone…
It was very reassuring to have someone on hand to check everything before releasing tickets for the first time.

Resposta da TicketSource
Great customer service
Such a user friendly platform to use, but whenever there are any queries I always receive such great customer service.
The team are always so quick to respond and so helpful at understanding and assisting with the query.
I love that their chat function gets you through to a real person straight away; it saves so much time and frustration and is something I really appreciate.
Particular thanks to Becca today for her help in building a type of event we have not previously offered before.

Resposta da TicketSource
Thank you Chloe for a speedy response…
Thank you Chloe for a speedy response and action in resending my tickets and email confirmation.

Resposta da TicketSource
The support from the team has been…
The support from the team has been fantastic

Resposta da TicketSource
Quick and efficient and always happy to…
Quick and efficient and always happy to help!

Resposta da TicketSource
As an Event Organiser - Exchanging a Ticket
As an Event Organiser, the Chat Support enabled me to transfer a ticket to another event. Very quick and clear support.

Resposta da TicketSource
Great Customer support
Great Customer support
Easy to use interface
No nonsense answers
Kate on the Chat Window was superb
This is my number one ticket selling site and I direct all my audience here as it's so simple.
Over 3 years use and not one complaint from my audience or myself, thats fairly unique

Resposta da TicketSource
Timely responses, by email and phone…
We had really good support from Ticketsource and Kate, quick to come back with the answers we required. It’s great to have somebody at the end of the phone and email to offer us the flexibility we need.

Resposta da TicketSource
My sons schoold used their service for…
My sons schoold used their service for the play. booking was easy and when i needed to reach out as i had lost the booking email/tickets. Their customer service agent Chloe was fast to respond and very helpful!

Resposta da TicketSource
Swift and specific response that helped…
Swift and specific response that helped me very quickly find what I had not been able to myself.

Resposta da TicketSource
Excellent quick and kind response
Excellent quick and kind response

Resposta da TicketSource
had a great experience with…
had a great experience with TicketSource. I couldn’t locate my booking at first, which was a bit stressful, but their support team were really accommodating and sorted it out very quickly. They responded fast and made the whole process easy and reassuring. Really good customer service — I’d happily use them again.

Resposta da TicketSource
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