TicketSource Opiniões 

2503
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mary was efficient and fast in remedying the issue I had. I had reservations when emailing thinking I would not get the refund for the duplicate booking but I can safely say these reservations were sw... Ver mais

Classificada 5 em 5 estrelas

I emailed today regarding my tickets. I got an response within minutes telling me a team member would be in touch. Mary contacted me immediately informing me I would receive an email shortly with my t... Ver mais

Classificada 5 em 5 estrelas

My first gig as organiser. Setting up the account was easy - just follow the prompts. Everything worked as expected, and funds were paid back to me 4 days after the gig. Excellent way to run an event.... Ver mais

Classificada 5 em 5 estrelas

I contacted Ticket source about purchasing carer tickets as the policy on that wasn’t clear on the organizers website and Kate was very helpful in guiding me to the right people. Very kind and he... Ver mais

Informações sobre a empresa

  1. Venda de bilhetes para eventos
  2. também em
  3. Serviço de soluções de tecnologia para eventos

Escrito pela empresa

Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2503)

352 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer experience

Purchased tickets through the app. I made an error on the details which meant I didn't receive the tickets. The team at TicketSource (Chloe) replied instantly to my email and fixed the error. Got the tickets straight away.
Excellent customer service.

19 de março de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi James. Thank you very much for your review. We will pass on your kind words to Chloe.

Classificada 5 em 5 estrelas

Dale was very helpful

Dale was very helpful and quick to resolve my problem

17 de março de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Thank you very much for your review, we will pass on your kind words to Dale.

Classificada 5 em 5 estrelas

Can't argue with the support…

Can't argue with the support I got this morning.

Had a question/request and it was dealt with almost immediately. Top work, can't be faulted.

17 de março de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Pat, thank you very much for your review.

Classificada 5 em 5 estrelas

Unfortunately there was a change to the…

Unfortunately there was a change to the concert so I decided not to attend and requested a refund by email. This was processed promptly and I received a friendly and informative email from Alex to confirm. Many thanks again!

16 de março de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Emma, thank you very much for your review. We will pass on your kind words to Alex.

Classificada 5 em 5 estrelas

Superb service

Superb service - quickly solved my issue (which, it turns out was to do with me being daft - but Kate was very polite about it!)

14 de março de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Paul, thanks very much for your review and pleased to head Kate was able to assist.

Classificada 5 em 5 estrelas

Great customer service

Such a user friendly platform to use, but whenever there are any queries I always receive such great customer service.
The team are always so quick to respond and so helpful at understanding and assisting with the query.
I love that their chat function gets you through to a real person straight away; it saves so much time and frustration and is something I really appreciate.

Particular thanks to Becca today for her help in building a type of event we have not previously offered before.

12 de março de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Ceara, thank you very much for sharing your feedback with others and for your kind words. All the best.

Classificada 5 em 5 estrelas

As an Event Organiser - Exchanging a Ticket

As an Event Organiser, the Chat Support enabled me to transfer a ticket to another event. Very quick and clear support.

5 de março de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Thank you very much for your review. All the best.

Classificada 5 em 5 estrelas

Great Customer support

Great Customer support
Easy to use interface
No nonsense answers
Kate on the Chat Window was superb

This is my number one ticket selling site and I direct all my audience here as it's so simple.

Over 3 years use and not one complaint from my audience or myself, thats fairly unique

4 de março de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Mat, thank you for your glowing review, and thank you for your continued business. We will pass on your kind words to Kate.

Classificada 5 em 5 estrelas

Timely responses, by email and phone…

We had really good support from Ticketsource and Kate, quick to come back with the answers we required. It’s great to have somebody at the end of the phone and email to offer us the flexibility we need.

3 de março de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Neil, thank you very much for your review.

Classificada 5 em 5 estrelas

My sons schoold used their service for…

My sons schoold used their service for the play. booking was easy and when i needed to reach out as i had lost the booking email/tickets. Their customer service agent Chloe was fast to respond and very helpful!

4 de março de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Lucy, thanks very much for your review. We will pass on your kind words to Chloe.

Classificada 5 em 5 estrelas

had a great experience with…

had a great experience with TicketSource. I couldn’t locate my booking at first, which was a bit stressful, but their support team were really accommodating and sorted it out very quickly. They responded fast and made the whole process easy and reassuring. Really good customer service — I’d happily use them again.

28 de fevereiro de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Matty, thanks for taking the time to share your experience with others.

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