Tikamoon UK Opiniões 

1132
•
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have bought several pieces from Tikamoon and the quality is always great, additionally, customer service is very quick to reply, which makes everything easier. This time we had to return a TV c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very pleased with my Oliver oak TV unit which I use for a 77” TV. Very good quality. Packaged well, arrived within about 10 days. Specified the premium delivery so the packaging was taken away. The de... Ver mais

Classificada 2 em 5 estrelas

Bench lovely but unfinished teak so has been stained by light rain and now we have to seal it, which is highly inconvenient. I was asked to give feedback by v dodgy looking site, which TM assured me w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing quick and helpful response to my query from Tracey in Customer Care. Lovely polite and well written individual email response which was so nice to receive and much appreciated. Thank you

A empresa respondeu

Informações sobre a empresa

  1. Casa e jardim

Escrito pela empresa

Tikamoon is designer and producer of wood furniture since 2007. We oversee every step from design to production and sale. In case you like to read guaranteed authentic reviews about us, please view: https://www.ekomi.co.uk/review-tikamooncouk.html


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(1132)

254 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quality furniture

Very happy with the solid oak vanity and storage unit for the bathroom. The quality is great.
Looks very classy.
Customer service were really helpful with queries (thanks to Tracey and Munro)

8 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good quality solid oak Oliver TV unit

Very pleased with my Oliver oak TV unit which I use for a 77” TV. Very good quality. Packaged well, arrived within about 10 days. Specified the premium delivery so the packaging was taken away. The delivery company needed chasing a couple of times, but other than that I was very happy with my first Tikamoon purchase.

30 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

We have bought several pieces from Tikamoon and the quality is always great, additionally, customer service is very quick to reply, which makes everything easier.

This time we had to return a TV console as it didn't fit the room like we wanted to. Tracey was super helpful and quick in arranging the refund and the pickup of the furniture, everything was sorted in less than 4 days. We will keep purchasing from this brand!

2 de outubro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you so much for your loyalty and for sharing such a thoughtful review! We're sorry the TV console didn't suit your space, but we're glad Tracey was able to arrange everything quickly and smoothly. It's wonderful to know you'll keep choosing Tikamoon, and we look forward to helping you find the perfect pieces for your home. Warm regards, the Tikamoon team

Classificada 5 em 5 estrelas

Amazing

Amazing quick and helpful response to my query from Tracey in Customer Care. Lovely polite and well written individual email response which was so nice to receive and much appreciated. Thank you

6 de outubro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you for taking the time to leave such a kind review! We're so pleased Tracey was able to help you quickly, and we'll make sure she sees your lovely feedback. Warm regards, the Tikamoon team

Classificada 5 em 5 estrelas

High quality products and fantastic…

High quality products and fantastic customer service! Would absolutely recommend and buy again

7 de outubro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you so much for your wonderful review! We're delighted you're happy with both your furniture and our service, and it means a lot to know you'd recommend us. We look forward to welcoming you back. Warm regards, the Tikamoon team

Classificada 5 em 5 estrelas

Tikamoon UK Chat Experience

Very prompt and informative response from Lucie via chat.

6 de outubro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you for your kind words! We're so pleased Lucie was able to help you quickly via chat, and we'll be sure to pass your feedback on to her. Warm regards, the Tikamoon team

Classificada 5 em 5 estrelas

The bathroom cabinet was exactly as…

The bathroom cabinet was exactly as shown and looks fabulous

22 de setembro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you so much! We're thrilled to hear your bathroom cabinet looks just as you hoped. We hope you enjoy it for many years to come!

Classificada 5 em 5 estrelas

Lovely products and an excellent customer service

We bought a beautiful vanity from Tikamoon, but our bathroom fitter had some issues attaching the unit using the brackets supplied.

Unfortunately, these broke at installation and Tikamoon suppplied a replacement with no issue. The second time around these broke again, at which point we started to question our fitter and whether the installation is being done properly.

After speaking to Tikamoon, we agreed this is likely a result of poor installation method, rather than a repeated issue with a very common heavy duty bracket.

Even with that, they agreed to replace the brackets a second time (or give us a partial refund), which I think goes beyond what would typically be expected from a company, especially nowadays.

Tikamoon's customer service was truly excellent from start to finish - I would like to mention Munro by name, who's been a delight throughout.

We used Tikamoon before this purchase, and will continue to do so in the future. Thank you!

2 de outubro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you for your detailed review and for your loyalty! We're sorry the installation of your vanity didn't go smoothly, and we're glad we could find a solution together. We'll pass your kind words on to the team. If you need anything else for the installation, we're here to help. Enjoy your new bathroom!

Classificada 5 em 5 estrelas

Polite & clear information

My queries were answered and I was informed of the discount that was applied to my account.
The staff member Tracey, was polite and listened to me. I was given clear & concise information which enabled me to complete my transaction on line.

2 de outubro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you for taking the time to share your experience! We're happy to hear Tracey was able to listen to you and give you all the information you needed to complete your order. We'll be sure to share your message with her. We hope to see you again soon!

Classificada 5 em 5 estrelas

Tikamoon delivers great shopping…

Tikamoon delivers a great shopping experience with beautiful products and seamless delivery.
Their customer service is super efficient—Julie was fantastic!

2 de outubro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you for your lovely review! We're delighted you enjoyed your shopping experience and that your delivery went smoothly. We'll pass your kind words on to the team. Enjoy your new furniture!

Classificada 5 em 5 estrelas

Amazing furniture - Outstanding customer service

Amazing furniture! This is the second time I’ve bought from them, and the quality is consistently excellent.
The customer service is also outstanding. I had a minor issue with one of the items, but they resolved it very quickly. Many thanks to Lucie, Tracey, and Munro for being so professional!

2 de outubro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you so much for your kind words and for choosing Tikamoon again! We're delighted to hear you're happy with the quality of your furniture. We're also glad we could resolve the issue with your item quickly. Your thanks will be passed on to the team, who will be very touched. We hope you enjoy your pieces for many years to come!

Classificada 5 em 5 estrelas

Excellent service from Lucie

Excellent service from Lucie - quick and efficient

2 de outubro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you for taking the time to leave a review! We're delighted to hear you had a quick and helpful experience, and we'll share your feedback with the team.

Classificada 5 em 5 estrelas

Brought the Achille coffee table

Brought the Achille

Square coffee table in solid acacia in October 2025 in September 2026 we noticed a few of the joints were opening up contacted Tikamoon who I can honestly say were true to their five years warranty on the furniture with a few photos of the problem and a short video Munro and her colleagues at Tikamoon came back with four offers to resolve the problem we choose to replace the table which they have done . All was sorted with in roughly nine days from contacting them to receiving the new table and arranging for collection of the faulty table .Excellent company to work with and would buy from them again and a mention for all the customers support team who have supported us through the above 10/10
Kind regards Larry . Worcestershire England .

21 de setembro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you for your kind review! We're sorry the joints on your acacia coffee table opened up, but we're glad we could replace it quickly for you. We'll pass your thanks on to our customer service team. Enjoy your new table!

Classificada 5 em 5 estrelas

Bought a short and tall chest of…

Bought a short and tall chest of drawers from Tikamoon. Both mango wood. The items are solid and well made with a good finish. I’m pleased with the quality and aesthetic. It’s good quality furniture. Everything was pretty good apart from the fact that I was expecting completely made furniture when it turned out the legs needed assembly. The delivery drivers refused to do this. As it’s solid wood they are pretty heavy items to manoeuvre on your own! I did manage but it was annoying.. Still overall I’m pleased with my furniture and would happily recommend Tikamoon.

30 de setembro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you for your review! We're glad you're pleased with the quality of your mango wood chests of drawers. We're sorry the leg assembly was unexpected, and thank you for letting us know. Enjoy your new furniture!

Classificada 5 em 5 estrelas

Excellent

Excellent, prompt customer service.
It was a pleasure talking with Lucie who dealt with my request promptly and efficiently.
Request was resolved.
Thank you
A very satisfied customer

29 de setembro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you for your lovely review! We're glad your request was resolved quickly, and we'll be sure to pass your kind words on to the team. We look forward to helping you again.

Classificada 5 em 5 estrelas

fabulous customer services

fabulous customer services, really quick to answer! Thanks Lucie :)

29 de setembro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you for your lovely review! We're so glad Lucie could help you quickly, and we'll be sure to pass your thanks on to her. We're always here if you need anything. The Tikamoon team

Classificada 5 em 5 estrelas

Tikamoon is expensive but quality

Tikamoon is expensive, let's just get that up front and centre. There are many other solid wood vendors of varying quality but mostly they're all cheaper. Having said that, Tikamoon has regular discounts and sales and is a good experience. Organising the delivery was very easy, the delivery itself was smooth and careful. The packaging did have some external damage but the furniture was packaged so well that this in no way had affected the contents. I was very satisfied with the whole process start to finish.

Oliver - Solid oak TV stand, 200 cm - Absolutely love this piece. The wood is slightly lighter in colour than I was expecting but still lovely and goes well in my room. It is the perfect size. Absolutely solid. Smooth drawers. Pre-attached feet. It's pretty much exactly what I wanted. I had read a lot of reviews about people receiving goods where the carpentry wasn't up to scratch etc but the piece I received had none of those concerns.

4 de julho de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you for such a thoughtful and honest review! We understand that solid wood furniture is an investment. That's why we care so much about quality and craftsmanship, so that each piece lasts for many years. We're delighted the Oliver TV stand is just what you wanted, and that it arrived safely thanks to its packaging. As for the colour, solid oak varies naturally from one piece to another, and it will gently deepen over time. Enjoy your new TV stand! The Tikamoon team

Classificada 5 em 5 estrelas

Great Customer Service

I had used the wrong discount code when ordering my items. I spoke with Munro from Tikamoon, who was extremely helpful. He assured me he would be able to apply the further discount retrospectively, without having to cancel my order. That’s great customer service for you!

28 de setembro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you for your kind review! We're so glad Munro was able to sort everything out quickly for you, with no need to cancel your order. We'll be sure to pass your thanks on to him. Enjoy your new furniture! The Tikamoon team

Classificada 5 em 5 estrelas

I received really good customer support…

I received really good customer support from Tracey. She was helpful, clear and kept me updated throughout. Thank you for making the process so easy!

23 de setembro de 2026
Opinião espontânea
logótipo da Tikamoon UK

Resposta da Tikamoon UK

Thank you for your lovely review! We're delighted Tracey kept you informed and made everything easy for you. We'll be sure to pass your kind words on to her. Thank you for choosing Tikamoon! The Tikamoon team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais