Tilesparadiseuk Opiniões 

After sending a message and over a week passing. No response or email as advised.
Tried again yesterday. 24hrs later. Tried again in the chat. Got a response now radio silence again last few hours.
Extremely poor communication and no available phone number. All signs of dodgy business.
If this was to find out about your order or after sails then I can't see it being responded to either.

Good tiles will buy again used for pond

Tiles arrived broken. No ordered adhesive either. No contact with seller. Pictures with damage were sent to their WhatsApp contact number.

Hi
Bullsxit company tiles look alot better in pic
Look like cheap print no quality colouring
Lol most of the tile package is missing

And when you are buy u r not buy a box of tiles u r buying per square meter
So the price looks good and looks cheap
I thought it brought 5 box got 4
Brought 12 boxes got 8

So I'll have to buy 5 more boxes and 1 more of the others

If u want to return 40% stoking fee
So paid 500 they want to give me back 300

And he wants to refund me 400 I spent 500
Wasting my 100 for there hidden wording

Better of buying from b and q
Because your only saving £10 per box
Because they don't sell them in boxes

Unable to get hold of customer service via email! No phone number listed just a mobile only used for WhatsApp messages only it’s like dealing with a 17 year old organising a night out. 7 packs of 1200 X 600 tiles and only 4 are usable due to inadequate packaging resulting in the second tile in every pack scratched on all 4 sides plus many more with manufacturing imperfections and scratches.

Due to size, weight and not wanting to have over 10sqm of unprotected porcelain laying these were unfortunately left past the 30days before being opened and checked on the day of installation. Despite the fact I have videos of the unpacking process revealing scratches while still on the pallet and unopened I’m being ignored. Terrible customer service!

I was slightly disappointed when tiles came didn’t look like picture but once up look unreal I’m so happy shipped out quickly
1 box broken but lucky enough they sent extra box

I got my tiles and one of those was broken, emailed more than once but nobody replied! on their website they just publish the good reviews...Avoid

Been to these guys twice now. Absolutely amazing service, professional friendly and keeps you up to date with deliveries too, amazing service and quality products.
Annie Manchester.

We ordered tiles in January, finally at a point of laying them this week. I cut a tile in the wrong orientation(herringbone) and had no spare and there were no stock on the website. Over the chat the very kind people managed to find one and send it out to us so we can complete the long awaited extension/ renovation. Used before for 70m2 and will 110% use again and recommend them to all. Thankyou tiles paradise your the best part of a job I despise!!

Excellent customer service
I needed a couple of extra tiles because we run out half way through the bathroom refit and Tile Paradise were quick to respond and dispatch them as I needed them urgently . I would highly recommend.

Amazing Tiles, really happy with the service and the finish on the tiles

Wouldn't send a sample only 10m2 minimum. Tiles are poor quality only 2 repeating patterns, now they want 40% restocking charge! Beware

Compared to competitors this company needs to up its game

Great company excellent service good quality tiles great price and overall good buying experience many thanks 👍

Very easy to order, best price around. Quality spot on, had the delivery within 3 days on pallet. Using 2nd time again

Thank you for the Tiles. High quality Contacted the sales team, mo was able to split the order over a month as I didn’t have much space to store in our garden.

Great customer service and beautiful product. Great value for money. I highly recommend the frosted ice onyx tiles.

I’m very pleased with the tiles and with the communication with the seller