Timelesssong Opiniões 

93
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Timeless Songs took my memories and my realities and created a song for my husband that is so beautiful and so special that he cried when he heard the lyrics. He wrapped me in his arms and just kept s... Ver mais

Classificada 5 em 5 estrelas

I was speechless at such a wonderful birthday gift! There are really no words that describe how I felt hearing this beautiful song that took my husband's and my walk in Faith and set it to music, alon... Ver mais

Classificada 5 em 5 estrelas

I just used timeless song to create a song for my sister you lost her husband last year specifically for encouragement and how proud I am for how she's dealt with his passing. Timeless song is a won... Ver mais

Classificada 1 em 5 estrelas

Same issue as others I’ve seen. Purchased unlimited edits but when you try to request edits it says the song has not been delivered even though the link to request edits is literally on the page where... Ver mais


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

93 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 26% das suas opiniões negativas

Geralmente responde em 14 horas

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4,3

Todas as opiniões

(93)

92 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

My Words Became a Loving Song

At first I was hesitant to write a song for a special friend who is going through some medical issues and the price I thought was high. But after writing my heartfelt thoughts to him, and the song created, my song has been a comfort to him and me.
I am so thankful for the beautiful song.

2 de julho de 2026
Opinião espontânea
logótipo da Timelesssong

Resposta da Timelesssong

Hi Becky, Thank you so much for your honest and wonderful review. We're so glad to be part of something that brought some comfort to both of you. -Cindy Hope

Classificada 5 em 5 estrelas

Great experience

I had a song composed for my husband. They did a FABULOUS job and both he & I were very pleased.
If you want that once in a lifetime reaction and expression of feelings… very cool way to do it.🥰

22 de junho de 2026
Opinião espontânea
logótipo da Timelesssong

Resposta da Timelesssong

Dear Amy. Thank you so much for your honest review. We're so truly blessed to have been a part of this source of joy for you! - Cindy Hope

Classificada 5 em 5 estrelas

I’m very pleased

I’m very pleased. I’ve used these wonderful artists on 3 songs I write so far. They did the music and vocals and just did a heartfelt job. Really recommend them and they can write the song for you too. Very happy and I’m sure I’ll send more of my songs in for them to do.

1 de julho de 2026
Opinião espontânea
logótipo da Timelesssong

Resposta da Timelesssong

Dead Veronika, thank you so much for your honest review. We're so happy and honored to have you as such a wonderful customer. We love being part of your stories and songs. -Cindy Hope

Classificada 1 em 5 estrelas

Think Twice Before Giving This as a Surprise Gift

I purchased a custom song from TimelessSong as a surprise birthday gift for my wife. Unfortunately, it had the exact opposite effect of what I intended.

When she listened to it, she immediately said it made her feel uncomfortable and that it made her "feel like her skin was crawling." After spending considerable time and money trying to create a meaningful gift, it was heartbreaking.

My biggest disappointment wasn't actually the song—it was how the company handled the situation afterward.

TimelessSong advertises a "100% Satisfaction Guarantee" and says that if you're not happy with your song, they'll "make it right." I contacted them immediately, explained what happened, and requested a refund.

Instead, I was offered only two options: a partial refund or a one-time revision. Once a surprise gift has been given, however, the moment is gone. A revised song couldn't recreate that experience.

To their credit, their support staff was polite and professional throughout our emails. My frustration is with the disconnect between the advertised satisfaction guarantee and the resolution that was offered.

One thing I wish someone had told me beforehand is that these songs are very personal. Many people may absolutely love them—but not everyone will. If you're considering one as a surprise gift, especially for someone who may not enjoy AI-generated or highly personalized content, think carefully before making the purchase.

That was an expensive lesson for me.

28 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

EDITED: WOW What an Amazing SONG:

I have left my original review for all to see because HOW WRONG WAS I. What an amazing song that was put together after the Edit, I was not sure if i had paid for an edit but what a fantastic turnaround, Customer service was amazing as was the Communication.
PLEASE ACCEPT MY SINCERE APOLOGIES and THANK YOU
I have received the song that was dedicated to my future wife.
The song lyrics bear no resemblance to the information I provided in the full and final draft I sent. I have not played it to her as it seems to be all about me.
Not very happy with the outcome and the three verses.
Please explain how the outcome could be so wrong and where in the terms can it be rectified as I cannot see having read the terms and conditions..

2 de julho de 2026
logótipo da Timelesssong

Resposta da Timelesssong

Hi Antony, I'm sorry the song didn't meet your expectations on the first try. please email us and we will get it just right for you =) -Cindy Hope

Classificada 5 em 5 estrelas

I made some edits from the first draft…

I made some edits from the first draft and boy was it worth it. The song tells our story so perfectly truly moving. My husband cried and I cried and we reminisced of all the years. It was beautiful! Thank you! What a beautiful experience!

4 de julho de 2026
Classificada 5 em 5 estrelas

This song was great

This song was great. I don't know how you do it!
I saw one you did called "Brandy" ,it was so good that i knew you could do one for my daughter 😉

10 de junho de 2026
logótipo da Timelesssong

Resposta da Timelesssong

so happy to hear you love the song! =) -Cindy

Classificada 5 em 5 estrelas

Our 40-year wedding anniversary song

I ordered our song as a 40-year wedding anniversary gift for my husband. It turned out that it was the greatest gift I could have given to myself also! I don't believe anything could have gotten closer to perfection than what Timelesssong did for us! We are both overwhelmed with gratitude for the professionalism of the music and the lyrics, and the quality of the artwork and the LP, and the two cups that we also ordered. The transaction was near seamless. The cost was more than reasonable for such a treasure that will cross time and space. My youngest daughter said that not only will we treasure it, but so will her and our other daughter, their children and future generations also. We both cried like babies at the summation of our 40 years together. I had to let my husband open it without me present, because I knew I wouldn't be able to hold back the tears. Timeless song truly hit it out of the park!!

3 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

A month later and received nothing!! $200 gone!

I ordered a song on June 4,2026. As of today July 3rd and still have not received anything. I have reached out multiple times to no reply. I spent 200.00 cad and it was taking off my card June 4th. Today I will contact my credit card today. If you're thinking of ordering maybe g9 to another site. Because you will have no way to contact the company.

4 de junho de 2026
Opinião espontânea
logótipo da Timelesssong

Resposta da Timelesssong

Hi Ginger,

Please check your spam folder. We have sent out all orders. I have also sent you a request for information so we can contact you by phone if our emails aren't getting through.

-Cindy Hope

Classificada 5 em 5 estrelas

So glad that I trust my gut

This was such an easy process and I'm so glad that I took the plunge and tried it out. My husband was so surprised and got teary eyed when he heard our song. Our song is beautiful and heartfelt!

1 de julho de 2026
Classificada 4 em 5 estrelas

I was amazed at the result

I was amazed at the result. You wove my words perfectly. I gave it four stars because I had some trouble understanding some of the song lyrics as they were sung. All in all I am satisfied with the results.

1 de julho de 2026
Classificada 5 em 5 estrelas

Fabulous!!

Fabulous!!!
I’ve tried other song writers… this was the BEST one by far!! The music the singer etc etc., just phenomenal!! I really can not say anything bad… so professional… recommending to everyone my husband cried( and he does not cry) it was a great song! ❤️

30 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

$99.00 and fighting to edit two words

I ordered a custom song for $99.00 and was shocked to find that they want to add additional fees for edits and several of the edits were their fault. No upfront disclosure of any additional fees — just a list of extra charges tacked on with zero explanation and now they want me to “pay” for the final edit. I reached out via email multiple times hoping for a resolution and was met with complete indifference. No accountability & our anniversary is right around the corner. If this is not fixed by then I will dispute this with my credit card company and will be out what could have been a wonderful gift.
This kind of billing practice is deceptive and the customer service is frustrating. I would strongly caution anyone considering this company to get every cost in writing before paying a single cent and beware they like to tack on cost after cost after cost….

29 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The first song they sent me was great

The first song they sent me was great. The only problem was they were not pronouncing my wife's name correctly, going back-and-forth with them. Now, for about two weeks, every day, still have not got it, correct? Every time they send me a new song the song has words added different singers added to the song
I've asked them numerous times to contact me by phone. So we can get it correct. They refuse to call you just a horrible experience.

29 de junho de 2026
Opinião espontânea

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