I just installed my think tank today. It arrived promptly, considering that it came from the other side of the continent and had to cross a border. I'm impressed with the quality. Installation inst... Ver mais
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Leia as opiniões dos outros
Your customer service is wonderful, product is exactly what I wanted. The only downside to this system is the cost of the cartridges and how few flushes you really do get from each.
I’ve been researching composting and incinerating toilets to use in my tiny house for a long time. The think tank is the only one that allows a man to stand up and urinate, has a better fan system and... Ver mais
A empresa respondeu
We are using the pellet stove in a motorhome. Not the normal installation, but what a difference in comfort! We had been heating with an electric wall heater, but took all day to get the motorhome com... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tiny Home Equipment specializes in providing essential equipment and solutions for tiny home living. Their range includes composting toilets, mini split ACs, pellet stoves, portable generators, power stations, solar batteries, and solar panels. They offer free shipping across the USA, easy returns, and a best price guarantee. Their commitment to customer satisfaction is evident through their supportive customer service and a variety of products designed to enhance the tiny home experience
Informações de contacto
1100 Battlefield Blvd South #16572, 23328, Chesapeake, Estados Unidos da América
- (833) 717-1234
- info@tinyhomeequipment.com
- tinyhomeequipment.com
4,6
Excelente
90 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Customer Service
10 de junho de 2024
Resposta da Tiny Home Equipment
Thank you! We’re here whenever you need us.
June
Customer Service Team, Tiny Home Equipment
Ease of return
Rob in customer service has communicated with me very professionally about a return. Everything has gone smoothly. I appreciate it.
28 de maio de 2024
Resposta da Tiny Home Equipment
We’re so glad to hear that your return experience was smooth! Thanks for sharing your feedback.
June
Customer Service Team, Tiny Home Equipment
Resposta da Tiny Home Equipment
Happy to hear we could assist you! Thanks for the review.
June
Customer Service Team, Tiny Home Equipment
Resposta da Tiny Home Equipment
Thanks so much! We’re here to help anytime.
June
Customer Service Team, Tiny Home Equipment
Any questions I had prior to ordering…
Any questions I had prior to ordering were fully answered. I thought I had made a mistake in my order and was quickly put to ease and concerns addressed. This company truly cares about it's customers. Thank you, Tiny Home Equipment!
5 de junho de 2024
Resposta da Tiny Home Equipment
It’s always our pleasure to make sure you’re comfortable with your purchase. Thanks for your trust and support!
June
Customer Service Team, Tiny Home Equipment
Resposta da Tiny Home Equipment
We’re so glad you found it simple and quick! Thanks for your review.
June
Customer Service Team, Tiny Home Equipment
Resposta da Tiny Home Equipment
Thanks for the amazing feedback! We’re thrilled you’re happy with everything.
June
Customer Service Team, Tiny Home Equipment
On time And very courteous and…
On time And very courteous and professional to talk to
23 de maio de 2024
Resposta da Tiny Home Equipment
Thanks for your kind words! We always aim to provide courteous service.
June
Customer Service Team, Tiny Home Equipment
Great product and delivery
Everything was delivered on time. I should have bought one of these toilets a long time ago!!! It works great and does not smell. Perfect solution for off grid living. The price was great too for my purchases! I will order again from Tiny Home Equipment!!!
14 de maio de 2024
Resposta da Tiny Home Equipment
Thanks for your feedback! We’re glad you’re satisfied.
June
Customer Service Team, Tiny Home Equipment
Laveo Dry Flush Toilet Mega Pack
I was looking to purchase a Laveo Dry Flush Toilet for my off grid cabin and found Tiny Home Equipment to have the best price.
I had never heard of them and had some concerns and questions. When I called them, Rob the owner was very professional and courteous, he answered all my questions and addressed all the concerns I had.
I purchased a Laveo Dry Flush Toilet Mega Pack from them, the order was shipped and delivered in no time and works great. I could not be more satisfied.
I will not hesitate to do business with Rob and Tiny Home Equipment again.
Not only are you supporting a small business but a VETERAN owned small business.
Rob, thanks for you service to our country in The US Marine Corps and thanks for the fantastic professional service from Tiny Home Equipment.
13 de maio de 2024
Resposta da Tiny Home Equipment
Thank you for your heartfelt words and for supporting our veteran-owned business. We’re grateful for your trust and hope you enjoy the Laveo!
June
Customer Service Team, Tiny Home Equipment
Resposta da Tiny Home Equipment
Hi Jeremy,
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Your feedback is important to us as it helps us improve our services and product information.
Could you please provide more details about what you found misleading? This will help us address the issue more effectively and ensure it doesn’t happen again. We strive to be transparent and accurate in our product descriptions and want to make this right for you.
Please feel free to reach out to us directly at info@tinyhomeequipment.com, so we can resolve this issue promptly. Thank you for your patience and understanding.
Best regards,
Rob
tinyhomeequipment.com
Resposta da Tiny Home Equipment
Hi Rita!
Thank you for your fantastic review! We’re delighted to hear that your item was received promptly. Ensuring fast and reliable delivery is one of our top priorities. If you need any further assistance or have any questions, please don’t hesitate to reach out!
Camp toilet
Place order and toilet in sooner then the shipping said. Put toilet together easy and simple.
7 de maio de 2024
Resposta da Tiny Home Equipment
Hi Don,
Thank you for your wonderful review! We’re thrilled to hear that your camp toilet arrived even sooner than expected and that the setup was easy and simple. Your satisfaction is our goal, and we’re glad we could meet your expectations.
If you have any more needs or questions, feel free to reach out!
Great Customer Service
The composting toilet arrived right on time. There were some accessories missing but you emailed to let me know the equipment would arrive. Again, they arrived in a timely manner. A great experience.
6 de maio de 2024
Resposta da Tiny Home Equipment
Hi Leah! Thanks for the feedback!! Hope you love it!
Ordering was easy
Ordering was easy, and delivery was quick. Everything was easy and ready to use
2 de maio de 2024
Resposta da Tiny Home Equipment
Thank you Tim - Glad to hear it!
I didn’t receive my entire order
I didn’t receive my entire order. Reached out to the company and they ensure I did, but not everything was delivered.
Update:
I only left a negative review after not hearing back for a few days. I was told that every thing was in the box but they were wrong. There were products that I ordered but were not shipped. They sent me pictures but the picture was not what I received. Eventually they did make it right and sent me the missing products. Communication was respectful and professional. Thank you for making it right. I changed my rating from 1 star to 5 stars.
23 de abril de 2024
Resposta da Tiny Home Equipment
Hi Jill,
We sincerely apologize for any inconvenience this situation has caused you. We completely understand how frustrating it is to receive an incomplete order.
After your report, we double-checked our internal records and the photo taken before your package was shipped. Initially, it appeared that all items were included. However, we acknowledge that issues can occur between that time and delivery.
It looks like you've received the replacement items. Should you encounter any other issues or need further assistance, please do not hesitate to contact us directly at info@tinyhomeequipment.com. Your satisfaction is extremely important to us, and we are committed to ensuring you have a positive experience with tinyhomeequipment.com.
Thank you for your patience and understanding.
Good for barn workers
Item got here quickly, packaging kept contents safe! Easy set up! Thanks
16 de abril de 2024
Resposta da Tiny Home Equipment
Thank you for your wonderful review! We’re thrilled to hear that your order arrived quickly and that the packaging was to your satisfaction. It’s great to know that the setup was easy and that our products are serving you well as a barn worker. We aim to provide quality and convenience with each order. If you need any more assistance or have any questions, feel free to reach out to us at info@tinyhomeequipment.com. Thank you for choosing tinyhomeequipment.com, and we look forward to serving you again!
Personalized service made my experience absolutely wonderful.
Personalized service made my experience great. I called, got help from a salesman. I told him what I am trying to do, he fixed me up with an adeqate system and I even received a nice discount.
10 de abril de 2024
Resposta da Tiny Home Equipment
Thank you so much for your lovely review! We’re absolutely thrilled to hear that you had such a wonderful experience with our personalized service. It’s fantastic to know our salesman could help you find the perfect system and that you enjoyed a nice discount too :)
Your happiness means the world to us, and we’re overjoyed that we could make your experience so great. If you have any more projects or need further assistance, we’re just a call or email away at info@tinyhomeequipment.com. Thanks for choosing tinyhomeequipment.com—we can’t wait to help you again!
Tiny home equipment over exceeded my…
Tiny home equipment over exceeded my expectations! I was looking at the ogo website for the composting toilet but also saw the same toilet on this website for less expensive and no shipping costs. It seemed too good to be true so I called to ask some questions spoke with a nice man, he instantly answered.. thankfully because nowadays you have to go through so many prompts to talk to a live person. He answered all my questions and even honored a discount I asked him about. I received my order quickly too. I would purchase from here again.
16 de abril de 2024
Resposta da Tiny Home Equipment
Thank you so much for the conversation, order and review. Hope you love the OGO!
Very fast delivery
Very fast delivery. Haven’t used product yet. Very nice people to do business with.
15 de abril de 2024
Resposta da Tiny Home Equipment
Thank you!
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