The Titanium Chopping Board Company Opiniões 

12
TrustScore: 4 em 5

3,8

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Informações sobre a empresa

  1. Loja de bancadas

Escrito pela empresa

At The Titanium Chopping Board Company UK, we specialize in 100% pure titanium chopping boards—crafted for ultimate durability, hygiene, and performance. Unlike traditional wooden or plastic boards, our titanium boards are resistant to bacteria, rust, and warping, making them perfect for professional chefs and home cooks who value quality and longevity. Every board is precision-made from pure titanium, offering a strong yet smooth cutting surface that protects your knives while withstanding daily use. Lightweight, easy to clean, and built to last, our boards are a modern upgrade for any kitchen. We are committed to premium materials, excellent service, and customer satisfaction, bringing a reliable, safe, and elegant solution to your cooking experience.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

12 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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3,8

Todas as opiniões

(12)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent Service & lovely stylish product

I ordered the large chopping board and must say I am very happy with it. The non-slip mat that came with it initially had a very strong smell but after a quick wash and air dry for 24 hours the smell had gone completely. Having read some of the reviews on here, I wondered if I had made a mistake, but I have no hesitation in recommending this company … communication has been excellent throughout the whole process. The product itself appears to be of excellent quality as does the nonslip mat. It also arrived very well packaged. No complaints at all from me and would happily buy from this company again with absolute confidence.

25 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Love them

Love them. Super easy to keep clean and hygienic. Very light and storage is great. No more clunky wooed boards for me!

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Really pleased with this

Really pleased with this. It's lightweight but properly tough, and much more hygienic than wood or plastic. Doesn't hold smells at all and cleans up easily. Looks smart too - first time I hasn't felt the need to shove the chopping board in a cupboard when guests come round.

16 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

After just one use I noticed scratch…

After just one use I noticed scratch marks despite statement on their website stating it is scratch resistant and will last a life-time. Contacted company who refused my request to return item for refund as I had used it! I have now contact my payment provider and have requested a chargeback. They also state that the company is British and items will be dispatched from the UK. The item took nearly 3 weeks to arrive. The charge on my credit card statement states Hkg which is Hong Kong. I would not recommend this company.

18 de fevereiro de 2026
Opinião espontânea
logótipo da The Titanium Chopping Board Company

Resposta da The Titanium Chopping Board Company

Hi,

Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations.

Our titanium chopping boards are designed for exceptional durability and are significantly more scratch-resistant than traditional wood or plastic boards. However, as with any cutting surface, light marks may appear with normal use—particularly when using sharp knives. This is expected and does not affect the board’s performance or lifespan.

Regarding delivery, all orders placed through our UK website are dispatched from our UK warehouse. While most orders arrive within the expected timeframe, occasional delays can occur due to courier or peak demand, and we sincerely apologise for any inconvenience caused.

The “Hkg” notation on your statement refers to the location of our payment processor’s parent company rather than the origin of the goods. This is a common occurrence with international payment gateways and does not reflect where your order was dispatched from.

We aim to be transparent in both our product information and policies, and we appreciate your feedback as it helps us continue improving our service and communication.

Kind regards,
The Titanium Chopping Board Company

Classificada 5 em 5 estrelas

I recommend this company

I recommend this company. The experience I have had with the staff is first class. The 100% Titanium are what they say and NOT a mock of something else (like stainless steel) well done The Titanium Chopping Board Company

9 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Dear Ryan and Edward

Dear Mai,

Thank you for looking into my complaint.

I have received my refund and this case is now closed.

Cecilia

28 de dezembro de 2025
Opinião espontânea
logótipo da The Titanium Chopping Board Company

Resposta da The Titanium Chopping Board Company

Dear Cecilia,

Thank you for taking the time to share your experience.

We fully understand how frustrating this situation must have felt, and we are genuinely sorry for the distress it caused you.

Following a detailed internal review, your full refund of £59.98 was processed on 15 February 2026 and returned to your original payment method. We made this decision promptly once the matter was escalated to ensure it was resolved without further inconvenience to you.

At The Titanium Chopping Board Company, we are committed to transparency, accountability, and continuous improvement. Your case highlighted a breakdown in our communication and fulfilment process, and corrective measures have already been implemented to prevent similar confusion in the future.

While we regret that your experience did not reflect the standard we strive to uphold, we appreciate the opportunity to review the matter thoroughly and bring it to a fair conclusion.

Kind regards,
Mia
Customer Support Supervisor
The Titanium Chopping Board Company

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