My experience was brightened by the warm service provided by staff when finding the perfect coat for me. Definitely the best TOG24 staff I’ve ever spoken too!!
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Leia as opiniões dos outros
I love visiting Tog24 they have some lovely quality clothing at reasonable prices, the lady who served me today at Middlebrook retail Park was so lovely and helpful. Would highly recommend this store... Ver mais
First off, can I just say I love these jackets and have bought numerous for family members, all gratefully received. But what has happened to your sizing? Twice this year I've received jackets that ar... Ver mais
Great customer services from Katie and Michelle at the TOG24 store in Livingston Almovale Designer Outlet.Nothing was any trouble helped me in sizes and what colours suited me and not.Many stores shou... Ver mais
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de roupa desportiva
- Loja de moda infantil
- Loja de acessórios de moda
- Loja de moda masculina
- Loja de moda feminina
Escrito pela empresa
TOG24 stands for “Truth Over Glory Everyday”. We’re not about the “Glory” side of the outdoors; Planting flags on mountains or skiing down sheer ice walls, we’re about the “True” outdoors that everybody can be involved with; walking with friends to the pub or skiing with the family to a bar. Based in the Spen Valley town of Heckmondwike, initially produced footwear, branched into sports bags and football kits in the 70's before finally landing on waterproofs and fleeces. As the brand grew in popularity skiwear and casual clothing were added. We manufactured all our clothing in the head office we still own today, however, to ensure we stayed competitive and to keep our doors open, it was with a heavy heart that we began producing overseas. Whatever the product was, it had to fit into our motto... TOG24 are a product of our location in the Spen Valley, Yorkshire; we try to do things right, we don’t believe in the marketing hype that’s out there and everything we make represents quality and value for your hard earned pound. And while we no longer manufacture here (that stopped in 2010) all our products are still proudly designed in the Spen Valley TOG24 began with the factory shop in Heckmondwike. Originally carpeted in off cuts of fleece and selling seconds and ends of lines out of cardboard boxes, the store did so well that we stopped trying to sell TOG24 to other people’s shops and set up our own chain of stores. TOG24 now sells from over 60 outlets across Britain and Ireland, (and for the biggest bargains you can still visit us at our original factory shop in Heckmondwike).
Informações de contacto
Mileta Sports Ltd, Spen Vale Mills, Station Ln, WF16 0NQ, Heckmondwike, Reino Unido
- customerservice@tog24.com
- tog24.com
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Respondeu a 48% das suas opiniões negativas
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Welcoming Visit
Had a visit today, and we were helped by Michelle W, and have to say, how friendly and welcoming she was. It was my granddaughters 5th birthday, and she made her feel so special. You can’t teach people this, Michelle had it in spades, naturally. We will be back.
TOG 24 Mileta Sports Ltd Customer service
This review relates to customer service on a store bought item
Mia Hoody. Worn for less than a week and washed once. Item covered in pills ,especially in the underarm area but bobbles all over the garment.
Thought I'd bought a quality item from a reputable retailer.
Contacted customer services who suggested I return the item to store, but this is a 30 mile round trip. They then offered a free returns label for faulty goods. All good, item recieved back with them and refund was agreed. However I had to ring in for them to process a refund to card. When I did
this I was told the card machine was only available 3 days per week as they share with another site. They could arrange to call back on Wednesday- this is only
between 10 and 230 mind you or I could call back myself Monday Wednesday or Friday
Bit long winded for a major brand dint you think? think ill stick to Primark in future
Ready for the fjords!
Good quality clothing at value prices as a sale on! Staff very helpful and friendly.
Another TOG24 shirt
Have only one TOG24 shirt which was a present so was delighted to come across the shop and even more delighted to find the shirt. Great shirt and great price. Very friendly and helpful staff also.
Very accommodating and informative staff
Fabulous customer service
Fabulous customer service
Second time I’ve been to the store in middlebrook Bolton and served again by Colette.
She gives fabulous caring knowledgeable customer service
Took my parents in with me yesterday and we all bought a coat. And again Colette gave the same service ten out of ten Naturally kind person who went above and beyond, my mum disabled and can only move one arm, she helped her in every way 👍👍👍. Had to write review. Thank you Colette 👍👍
I would rate higher but Rebecca and…
I would rate higher but Rebecca and Hayley just left the chat while serving me without any notice.
That is medieval move.
Good customer service over the phone
Great value
Great value
Anna who served us at your middlebrook bolton store was very helpful
Fantastic customer service from Michaela and Liv
Fantastic customer service from Michala and Liv at Ashford Outlet Tog 24 shop today! Nothing was too much trouble. Got two coats with their help. Can not praise them enough! They were friendly, knowledgeable and helpful. Made my shopping trip so much easier thank you! Will definitely be back!
Shop assistant was brilliant thanks
Shop assistant was brilliant thanks
Very helpful staff
Staff at Clarks Village store were brilliant. Friendly, helpful and nothing was too much when asking for different sizes that weren’t on display.
I cannot be more pleased with the…
I cannot be more pleased with the service I received at the Swindon outlet centre. I wish I had the name of the gentleman who served me today - helpful and informative, and very kind. The way service should be. Unlike so many other stores, we were allowed to shop until we needed help, and we were not hassled during our visit.
Helpful staff & great products. Great quality
Helpful staff & great products
Heckmondwike - Great prices and lovely staff
Nice, helpful and friendly staff. They carry a great range of new Tog24 stock and also sale/sample/faulty stock. Something to suit every budget. Sarah is lovely and very helpful. Dog friendly too 💖
Awful quality
Bought a hoodie around Christmas. Washed once and followed care instructions, it is literally covered in bobbles, looks terrible.
Nice experience
The staff very friendly and helpful product good quality
Braehead staff
Braehead staff always has perfect selection of products on display.
Will be back. 👍
Excellent
Excellent
Friendly, helpful staff.
Plenty of sizes available for the products in store.
Have bought a few items since Christmas…
Have bought a few items since Christmas but only just been told about rewards programme which is disappointing however In love with the products I purchased….ski goggles and mittens, cross body travel bag, long shower proof coat…..oh and a short shower proof coat 😁 all really good quality, weatherproof, warm and lovely colours 🥰
Great shop -Keswick
Served by two lovely sales assistants, who we were able to have a quick chat
Keswick Tog 24 rules
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