Ordered a knife rack two weeks ago, the item was meant to ship 2 days after ordering and still nothing from them. A useless chat bot and unresponsive customer service from a real person. Actu... Ver mais
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Leia as opiniões dos outros
Similar to everyone else, absolutely no customer service support, phone number goes to answer machine, emails are not responded to. I ordered 2x2 products and only 1 of each arrived. Completely... Ver mais
Bought the Santoku along with a honing rod and a few other accessories. What a fabulous knife, perfectly weighted and cuts effortlessly. Had a tiny issue when ordering but called up and Bert sorted it... Ver mais
I've had my TOG knives for approximately ten years now. They are still the best thing I've ever bought or invested in. The weight, sharpness and balance of the knives is just outstanding. They make... Ver mais
Informações sobre a empresa
Escrito pela empresa
TOG kitchen knives are designed in Britain and made in Japan. Each blade is forged from layers of steel and antimicrobial copper by skilled craftsmen in Seki, the Samurai sword capital of the world.
Informações de contacto
Unit 30 Park Royal Metro Centre, Britannia Way, NW10 7PA, London, Reino Unido
- 0117 2760273
- customerservices@togknives.com
- togknives.com
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Tog are the best knives I've ever had
I have had many Japanese knives over the years, Global, Tsuki.
TOG are the best I've ever had, by far.
Their customer service is brilliant, you can talk to the boss Bert. This is a company that does what they do because they love doing it and make knives they believe in
Tog knives
Order was on time and well packaged.
Tog are excellent knives, well worth the money spent.
Great shopping experience
Great shopping experience, lovely knife and very pleased with it.
These feel so special to use
My wife bought me a TOG Santoku for my birthday in March (after dropping a few hints) which immediately felt very special. I have a set of German steel knives which are kept sharp on stones but this immediately felt so much lighter and sharper straight out of the box. I therefore felt a need to purchase another knife and decided on the Mini Bunka as I thought this would be a good compliment to the Santoku. The first one received was not nearly as sharp as I had been used to from my Santoku experience and I felt the need to get in touch to gain a replacement. The replacement received today is much better and has that special feeling again, so many thanks for arranging the replacement. Perhaps not quite as quick a resolution as could have been (I guess we are all used to Amazon these days with near instant returns when needed) but I suspect that they do not get many faulty TOG knives. A tip for people who read this before ordering a knife - don't 'add to basket' from the scrollable page with all the knives - go through the view details as otherwise you don't get to add the free blade guard (I sadly have missed out on this addition). I will probably save for another knife though :)
such a great company to buy from......
Amazing customer service. Such a great company to buy from, can rely on them for precise and super helpful service - never sales focused always need for the product to be the right one for you and for it to last. I've got them and have bought several knives as gifts over the years and they are so wonderfully appreciated.
Product arrived sooner than expected
Product arrived sooner than expected - always a bonus!
Great product exactly as described.
Thanks to all at Team Tog great service…
Thanks to all at Team Tog great service as ever.
Lovely Knives
Really love these knives, they are great to use, sharp and well balanced. Also own the ‘Ox’ chopping board which is a kitchen must have!
Unfortunately, not able to purchase knives in one go due to cost so they have aged at different rate as you’d expect with a natural product. Be prepared the dark handle lightens substantially with age, even after oiling and waxing so look tired quite quickly. I’m told they aren’t stained, but it’s almost as though the stain has come out and you’re left with a light wood.
Still lovely knives though.
Good service and fantastic products
Good service and fantastic products.
These knives are so good. They seem expensive but I expect to have these for years and to use them at least once every day. Life is too short to drink bad coffee and to use rubbish knives. These are superb.
Great quality knives
Clear webpage - great quality knives. Really good Father's Day pressie. Aiming on buying the whole set!
I’ve always kept all my knives RAZOR…
I’ve always kept all my knives RAZOR sharp for over 70 years. Although I quite like this knife it is not razor sharp. A lot of work needs to be done to get it up to my standards.

Resposta da TOG Knives
Good service
Good service. Delay was on time. Knife is superb. Love the craftsmanship
Superb
Just received my Hare Chopping Board, and all I can say is OUTSTANDING! I don’t know how a chopping board can be beautiful , but TOG have done it. It is pure class and the craftsmanship is exquisite. I just need to buy the balm now and I’m all set. Looks so good on my work surface, has received lots of comments and really suits my Santoku knife.
Thank you TOG for another class handmade product by outstanding craftsmen.
Great Quality Knife
Great Quality Knife, the Hogonokami is well built and seems quite reliable. Sharp enough to do the work but still hold its edge.
Prompt deliver
Prompt deliver, exactly as described, plenty sharp enough any task I’ve put it to .
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