TOG Knives Opiniões 

1146
•
TrustScore: 3 em 5

3,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered a knife rack two weeks ago, the item was meant to ship 2 days after ordering and still nothing from them. A useless chat bot and unresponsive customer service from a real person. Actu... Ver mais

Classificada 1 em 5 estrelas

Similar to everyone else, absolutely no customer service support, phone number goes to answer machine, emails are not responded to. I ordered 2x2 products and only 1 of each arrived. Completely... Ver mais

Classificada 5 em 5 estrelas

Bought the Santoku along with a honing rod and a few other accessories. What a fabulous knife, perfectly weighted and cuts effortlessly. Had a tiny issue when ordering but called up and Bert sorted it... Ver mais

Classificada 5 em 5 estrelas

I've had my TOG knives for approximately ten years now. They are still the best thing I've ever bought or invested in. The weight, sharpness and balance of the knives is just outstanding. They make... Ver mais

Informações sobre a empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

TOG kitchen knives are designed in Britain and made in Japan. Each blade is forged from layers of steel and antimicrobial copper by skilled craftsmen in Seki, the Samurai sword capital of the world.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

1 mil opiniões

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3,0

Todas as opiniões

(1146)

9 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

quality is terrible and return policy is deceptive!

return policy is deceptive!

i ordered a brass tog knife and within one day of using it it had started corroding already. i had contacted support asking if i could return it as i did not expect it to corrode with less than 15 minutes of use and they had told me that i cannot return it. not to mention it took them weeks to reply.

i also asked about adjusting stiffness as the website was very confusing on it and the staff did not know either and simply suggested that it had been corroded, however this was before i even used to knife!

please be cautious if you’re buying non-stainless knives especially if you sweat quite often.

appalling customer service and product quality. would not recommend ever

28 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

I initially had trouble with my online purchase and contacted customer service, who replied ASAP with information; next attempt to buy was successful and delivery was fast and efficient. The knife's good, too.

3 de maio de 2023
Classificada 5 em 5 estrelas

Tog knives are beautifully made and…

Tog knives are beautifully made and feel so nice to use.
I’m not a chef or even much of a cook actually I’m a builder but I love good quality things and these knives a superb quality. I mainly just love to chop things and carve things with a beautifully balanced razor sharp knife and am disappointed when I run out of things to chop! You could say they are waisted on me but you can’t put a price on how something beautiful makes you feel.
The company marketing is excellent and I love the videos about each knife that show you how a professional uses them. I have 4 now and am looking forward to any new additions that may come in the future. A filleting knife would definitely be on my list if one was made.

25 de abril de 2023
Classificada 5 em 5 estrelas

Exceptional quality and service

These are exceptional quality knives, chopping boards and whetstones. Tog is clearly passionate about their products and customer service.
It's good to purchase from a local British business not only to support smaller makers but also for my own customer experience.
Sadly I have to add a delivery failed due to incorrect information being provided to the courier which by the way was not a customer or courier error.
A shame really, otherwise they are excellent products.

27 de abril de 2023
Classificada 5 em 5 estrelas

Great service, thank you.

Great knife which I'm delighted with. The craftsmanship that's gone in to it is superb. The delivery was great as well and I was especially pleased to see the sustainable packaging used.

10 de abril de 2023

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