TOM FORD Opiniões 51

I ordered online and specified that purchase was a gift. Included message. The message was written in sloppy writing. No gift bag or wrapping. Disappointed!

Don’t Order from this site ! I have tried ordering twice on 2 different days! Each time I was charged twice with no order number just multiple charges ! When you call the employees claim the card was declined due to no funds however the money is still took from your account! How can a card decline if it still takes the money off the card lol Tom needs to update his website before he has a lawsuit ! High end clothing brand with low end website make it make sense MR.FORD!

I bought couple of items online , espadrille which the linen in black and its leave stain and start to peal , i write to them but no one answer 2019 before corona , and i bought a private collection optical glass and I received the glasses semi broken and the hands are flickery , again i write to them and they ask me to contact the glass manufacturer, which was weird becasue i bought the glasses from tom ford why i had to deal qith 3rd party i never knew , tom ford should be responsible for the quality of the items not the end customer, i find it a name over quality not worth the value we getting in any way .

I ordered makeup for my girlfriend for Christmas, said it was in stock. Never turned up. After a couple of automated replies which didn't answer my very direct question on ETA, customer services cannot even estimate the arrival of the makeup and apologies for the inconvenience. IT is now 13th January and understandably my girlfriend is upset at lack of present, as am I.

I ordered a $900 belt to be expedited, and two days later, I still had no tracking for it. I was lied to for three more days. I called to cancel, and I indeed got refunded as manager said she didn't know where my item was. Two days later, I got billed again and had to call complaining and wasting my time again. I am still pending my refund. Horrible nightmare dealing with this company directly.

Die besten Düfte überhaupt!
Ich bin seit 2014 so begeistert von Tom Ford Parfüms, dass ich nur noch eure Parfüms hole.
Jedes Einzelne hat einen anderen besonderen Duft, egal ob Tobacco Vanille, Oud Wood, Noir Extreme oder Ombre Leather. Einfach alle überragend. Immer weiter so und der Shop ist natürlich auch sehr übersichtlich und einfach zu bedienen!

Achtung! In dieser Bewertung geht es ausschließlich um die Mobilversion der Internetseite.
Es ist erschreckend das ein international bekanntes Designer Modehaus eine katastrophal unbedienbare und vollkommen unoptimierte Internetpräsenz aufweist!
Versucht man am Smartphone durch die Reiter zu navigieren ist es unmöglich zu scrollen, egal wie man es versucht.
Die Webseite ist auch beim Seitenverhältnis verschoben und passt überhaupt nicht auf die Browserversion.
Man sollte einen gewissen Standart an Professionalität erwarten dürfen bei einer Marke welche in gegebener Qualitäts und Wertklasse agiert.

Dazu kommt das unverständlicher Weise keinInternationaler Warenversand nicht möglich ist!

Hier ist noch enorm Potential für Verbesserung.

Love the jackets! Big fan

They only ship if your shipping address matches you credit card! It’s like denying their jet set clients!!! Hellooooo I live in multiple countries and cities so I want to ship your s h*t where I want it. But at the other hand you can at least order by phone and have it shipped anywhere for 350$. That’s ok for me 💁🏼‍♀️ And yeah their products are ridiculously overpriced. You pay the brand which lives from the high price distinction. I like that but it doesn’t make the product greater.... they are really basic products.