Bought a personalised bracelet for our mums 80th birthday and Lucy couldn't have been more helpful and kind, its obvious that Lucy cares deeply about your shopping experience and wants you to love eac... Ver mais
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I paid for express shipping and still waiting. When tracking the order, it says that the order will be delivered in FOUR business days... I am trying to understand what express delivery is? UPD: I... Ver mais
A empresa respondeu
From seeing their advertisement /Stacey Solomon’s wedding.. to visiting their website right through to placing my 1st order and receiving..TOMM JEWELLERY has been nothing but amazing. The packaging is... Ver mais
Everything from the purchase to the arrival to the actual wear - perfect. I’ve now worn my bracelet for 6 months straight travelling and I’ve never taken it off. Through showers, sea swims, trekking... Ver mais
Informações sobre a empresa
Escrito pela empresa
Embrace your true identity whilst wearing Tomm Jewellery. Affordable sterling silver jewellery handmade by us in West Sussex, UK. As a brand we strive to create a community of women who love themselves for who they are. When wearing our jewellery feel brave and beautiful. Highlight your Individuality with Tomm Jewellery ✨
Informações de contacto
Unit Enterprise Centre, PO19 8FY, Chichester, Reino Unido
- info@tommjewellery.com
- tommjewellery.com
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sterling silver star climber earrings
My order was the star climber earrings. Just right and sits well on the ear without moving. A great idea if you do not want multiple piercings.
I ordered an anklet and was delighted…
I ordered an anklet and was delighted with it. It is so nice to have a choice of sizes instead of the regular size which always resulted in using an extender. The item was shipped quickly and packaged beautifully. I have since ordered a bracelet and am sure I will be ordering more. Thank you
Fantastic service ❤️
First time order. It’s beautiful pair of earrings - the packaging in the pink box with the bow was stunning . In fact it’s that nice I’m not keeping them for myself- they are going to my friend for her birthday. Thanks so much. Will be using you guys again ❤️❤️
Birthday treat for myself
It was my first purchase. It was dealt with promptly and sent to me within a few days.The quality is really good. Very pleased with my first purchase. Definitely recommend.
Beautiful jewellery and excellent service
Bought as a present and my friend was delighted with it.
I received it very quickly and was kept informed of progress. It came in an attractive box, perfect to give away.
The necklaces are plated make sure you…
The necklaces are plated make sure you read the description carefully before purchasing

Resposta da Tomm Jewellery
I have purchased many bracelets within…
I have purchased many bracelets within they last two years and recently a necklace from Tomm jewellery and they have never tarnished or Broken, i highly recommend.
Very first time ordering from Tomm
I placed my very first order with TOMM not too long ago and couldn’t be happier with my new ring. I also received a free gift with purchase as I ordered during a promotional event over a weekend and I love the free earrings they hand selected for me. My ring is beautiful and I will definitely be ordering again in the future. The customer service is also amazing, they can’t do enough to help you!
Pretty Necklace
Purchased the Let's Dance multi disc necklace in silver as a gift for a friend.
Arrived within a few days well packaged. On opening the necklace was in a pouch inside a box tied with a ribbon. I am delighted with my purchase. Thank you Lucy x
A got the charm beaded ring with ruby…
A got the charm beaded ring with ruby birth stone in silver for my daughter a seen her looking at it and when she wasn’t looking a went and ordered it for her and gave it to her son to give her it from him and she loves it, it’s a beautiful ring and well made. The ring was delivered fast by Royal Mail. First time ordering and will not be my last. Highly recommend
Incredible jewellery at competitive prices
Incredible jewellery at competitive prices.
Website is easy to navigate.
Ordered on the Thursday late at night. Email told me my order would arrive Thursday and it came Saturday morning! What service. Love this brand. Met Lucy at a sales event she did last year. What an inspiring young woman. Can’t recommend TOMM JEWELLERY enough. I have rings, earrings and the beautiful pearl necklace from them. They are my jewellers of choice. Thank you.
Beautiful products
Fast delivery, great customer service, such lovely people. Thank you so much I absolutely love my 2 new rings ☺️ they fit perfect look beautiful on. I will be ordering again very soon.
Great products
Great products, excellent service from Tomm jewellery. Can't speak highly enough of the shopping experience with them. Bought a few things now and never been disappointed
Amazing 🫶 jewellery
Cannot recommend TOMM Jewellery enough. Such beautiful items and super quick delivery. Packages come in a lovely box and neatly wrapped. Amazing family business. Thank you ❤️
Fast delivery absolutely love my…
Fast delivery absolutely love my bracelet have quite the collection now
Do not order!! It’s a Fraud!
My sister and I recently placed two orders. This was end of November and beginning of December. Items are still marked as processing. They do not respond to e-mails and they have not shipped the items. We will be reporting them for fraud and canceling transactions. It is easy for them to take money but not respond. Scam all around!
1/4/25 In response to their response below, I have over 7 e-mails going back and forth with them. I have messaged them on all of their pages and customer service e-mail from the website. Furthermore, as soon as we threatened to report them they immediately claimed they shipped the items but even the shipment is still “processing”. Please do not write incorrect and false replies online attempting to make it seem as if we did not do what we needed to do. I have proof of every single message and e-mailz

Resposta da Tomm Jewellery
Beautiful jewellery
Beautiful jewellery. Fantastic customer service. Ordered twice in the last few months and will be again
Very pleased
Beautiful bracelets received in luxury packaging.
Beautifully wrapped box
Ordered a bracelet for part of wife’s Christmas present. Delivered on time and beautifully wrapped that I didn’t open the box it came in as I didn’t want to spoil it with my clumsy fingers. Really nice touch. Wife very please with gift. Thank you.
I was really happy with the jewellery
I was really happy with the jewellery, as was my significant other. There was 2 issues we recognised, which we hope with this feedback, will result in positive action. The first was the necklace being all tangled up when we opened the box. It took us a few minutes to untangle it. The second issue was that the necklace was a two-piece with a letter on each. It was advertised as being a single piece with both letters on it, including an “&” in between the letters.
We’re happy, but with more accurate images of the necklace, as well as it not being tangled, could be even happier.

Resposta da Tomm Jewellery
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