Tom's Studio Opiniões 337

TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Excellent service! Customer focused! One day turnaround from order to shipping! Paid for tariffs/customs/taxes! Includes swag (free custom made tea!) Packaging is top notch, very stylish for the bran... Ver mais

Classificada 5 em 5 estrelas

I've ordered from Tom's Studio several times. They not only do an excellent job of feeding my pen obsession, but they also have fantastic service. My orders always arrive in beautiful condition and of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Toms Studio produce excellent products beautifully machined and of the highest quality. I have several items from their range and appreciate the care that goes into everything they make. I parti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This pen is absolutely gorgeous. The hand feel is incredible, and it is super easy to use. I love this pen so much, and I intend to buy more to meet additional needs. Additionally, the staff at Tom's... Ver mais

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Informações sobre a empresa

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  2. Artes manuais
  3. Loja de materiais artísticos
  4. Loja de artesanato

Escrito pela empresa

Hand-crafting creative tools you'll look forward to using every day and treasure for the rest of your life. The idea for Tom's business came from watching his wife Gemma use a plastic mass-produced calligraphy pen which he felt didn't match the quality of her beautiful work. With his background in furniture and product design which he studied at university and his experience of working in a blacksmith's forge, he decided to make her a better pen that she would love using every day.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

337 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

A most wonderful little company

I've had the opportunity to interact with the customer care team at Tom's, and they have been absolutely fantastic. My first pen from T ty pm's was a black Lumos Pro Demo, and during a clean up session I lost one of the pieces down the drain. I came back to ask about replacements, and Jade was able to point me to the right place to order one (I ordered 3, because, well). In another order, things had gotten held up in customs, and again, Jade took my issue and gave the little push needed to get it through. Since then, I haven't had issues, but I still occasionally have questions and they're easily handled via email.

Tom's designs are amazingly beautiful as well as functional. He's thought of solutions for folks with different experiences and their almost always a solution.

I have a bevy of Lumos in my studio, and a Wren which goes with me everywhere.

I'm fully on board with Tom's mission to rid the world of disposable plastic.

While I have many fountain pens, I'm looking at the little pocket studio fountain pen lately as a more convenient EDC along with the Wren.

2 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I love Tom's studios products

I love Tom's studios products, they are such a great quality and priced very reasonably. The customer service is superb as well. Haven't really been needing any other pens for several years, definitely recommend!

2 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Top-notch Brand!

Excellent service! Customer focused! One day turnaround from order to shipping! Paid for tariffs/customs/taxes! Includes swag (free custom made tea!) Packaging is top notch, very stylish for the brand! Quality products! So impressed with my Flourish pen holder, I ordered Lumos Pro refillable pen, and recently (even though it's a little pricey for me - I pondered for a couple of weeks) the Studio fountain pen! All sentences end with an "!" because I'm so impressed with this company!

1 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Flourish

Flourish - A Truly Versatile Calligraphy Pen × 1
Ivy / Oblique (suitable for left and right handed)

I love this pen. Fairly new to Copperplate and had a cheap Chinese pen that didn’t hold the nib quite right for me. It is a whole different happy experience using this with a good nib too.

24 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Tom's Studio products are excellent in every way – intelligent design, beautiful aesthetic, outstanding material and quality, top customer service. I can highly recommend.

27 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Love these pens!

Great pens, beautifully packaged and fast delivery. I have 2 myself and have just bought the Fieldmouse pen as a gift for someone.

1 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Tom’s Studio is the real deal

Tom’s Studio is the real deal. Their pens are beautifully made and a joy to write with. The new Ori highlighters have made me the envy of all my teacher friends here in the USA. Ordering is easy and delivery is speedy. Every order arrives beautifully packaged too. My only problem is deciding what I want to order next.

18 de abril de 2026
Opinião espontânea
logótipo da Tom's Studio

Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Ori highlighters

The Ori are the best highlighters I have ever had. They seem really made to last, feel great in the hand, have perfect weight and balance, and the metal colours are stunning. Premium quality. The shipment went well and received on time.

14 de abril de 2026
Opinião espontânea
logótipo da Tom's Studio

Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Best sustainable pen options I've found

All the products I've ordered from Tom's Studio are fabulous. The quality of the pens is fantastic, the designs are unique and easy to use. The inks are lovely, with such variety to choose from. The new Ori highlighter line is great. The colors are vibrant and easy to get set up and use. I'll absolutely be recommending these to all my college friends. Delivery is always timely, even though they are shipping from overseas. The packaging is always in good condition. I really appreciate the company's goal for sustainability, and can see how that shines through in the quality of their products, and the packaging.

30 de abril de 2026
Opinião espontânea
logótipo da Tom's Studio

Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

So pleased to hear you are loving the Ori!

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Ordering from Tom studio is always easy…

Ordering from Tom studio is always easy and smooth and the pen I received, the field mouse was beautifully packaged. The field mouse is such a cute pen and I love that it can be attached to a key fob as an everyday travel pen. Extra bonus that it is refillable:)

17 de abril de 2026
Opinião espontânea
logótipo da Tom's Studio

Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

I'm an illustrator and have bought…

I'm an illustrator and have bought multiple Lumos pens so I could have multi-nibs with different ink colors on hand when drawing. I really love these, the quality is great and the customizability has made them my go to option.

30 de abril de 2026
Opinião espontânea
logótipo da Tom's Studio

Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Toms Studio produce excellent products…

Toms Studio produce excellent products beautifully machined and of the highest quality. I have several items from their range and appreciate the care that goes into everything they make. I particularly like the brass versions of the Lumos and Wren. I would like them to make a brass version of their Pocket Fountain Pen. We'll see.

Anyway, thank you Tom's Studio and all the team,

Warmest regards,

Chris

30 de abril de 2026
Opinião espontânea
logótipo da Tom's Studio

Resposta da Tom's Studio

Hey Chris,

Thanks for your feedback, it is wonderful to hear you are enjoying your Tom's Studio goodies! I have made note of your request and passed it on to the rest of my team :)

Happy Inking!

Ena
Customer Support

Classificada 5 em 5 estrelas

Gorgeous Pen - Can't Wait to Buy More

This pen is absolutely gorgeous. The hand feel is incredible, and it is super easy to use. I love this pen so much, and I intend to buy more to meet additional needs.
Additionally, the staff at Tom's was incredible. They helped me get exactly what I wanted and the awesome starter kit. I appreciate their assistance and going above and beyond to give me an amazing product.

16 de abril de 2026
Opinião espontânea
logótipo da Tom's Studio

Resposta da Tom's Studio

Hey Sam,

Thanks for sharing your feedback, it is wonderful to hear you are enjoying your Tom's Studio goodies!

Happy Inking!

Ena
Customer Support

Classificada 5 em 5 estrelas

Great products and great customer service!

After a small issue with my Wren, it was solved very quickly and efficiently by the wonderful customer service.
The Wren pen and the Ori highlighters are beautiful and the quality is very good.
Thank you!

29 de abril de 2026
Opinião espontânea
logótipo da Tom's Studio

Resposta da Tom's Studio

Hey Fabienne,

Thanks for taking the time to share your kind feedback, it is wonderful to hear you are enjoying your Tom's Studio goodies :)

We are always just an email away if you need any further assistance.

Happy Inking!

Ena
Customer Support

Classificada 5 em 5 estrelas

Love everything about Tom’s studio

Love everything about Tom’s studio! Super fast delivery to the United States, wonderful packaging besides the beautiful items

16 de abril de 2026
Opinião espontânea
logótipo da Tom's Studio

Resposta da Tom's Studio

Hey Rebecca,

Thanks for taking the time to share your kind feedback, it is wonderful to hear you are enjoying your Tom's Studio goodies :)

Happy Inking!

Ena
Customer Support

Classificada 5 em 5 estrelas

Excellence in brand and color

This was my third order from Tom's Studio and like the others it was everything I hoped for. I love the concept of refillable pens, especially the way these pens are designed. The highlighters were not something I expected, but am thrilled with. The vivid colors are perfect and the fact that they are refillable makes them so much better than any brand I can think of. They will be on my Christmas gifting list for sure this year!

20 de abril de 2026
Opinião espontânea
logótipo da Tom's Studio

Resposta da Tom's Studio

Hey Maryanne,

It sounds like you are growing a lovely little pen collection!

Thanks for taking the time to share your kind feedback, it is wonderful to hear you are enjoying your Tom's Studio goodies :)

Happy Inking!

Ena
Customer Support

Classificada 5 em 5 estrelas

These are really lovely products

These are really lovely products (I've tried the pencil and seen the Wren pen).

Service is great and the packing is lovely too.

13 de abril de 2026
Opinião espontânea
logótipo da Tom's Studio

Resposta da Tom's Studio

Hi there,

Thanks for taking the time to share your kind feedback, it is wonderful to hear you are enjoying your Tom's Studio goodies :)

Happy Inking!

Ena
Customer Support

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