Tom's Studio Opiniões 337

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service! Customer focused! One day turnaround from order to shipping! Paid for tariffs/customs/taxes! Includes swag (free custom made tea!) Packaging is top notch, very stylish for the bran... Ver mais

Classificada 5 em 5 estrelas

I've ordered from Tom's Studio several times. They not only do an excellent job of feeding my pen obsession, but they also have fantastic service. My orders always arrive in beautiful condition and of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Toms Studio produce excellent products beautifully machined and of the highest quality. I have several items from their range and appreciate the care that goes into everything they make. I parti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This pen is absolutely gorgeous. The hand feel is incredible, and it is super easy to use. I love this pen so much, and I intend to buy more to meet additional needs. Additionally, the staff at Tom's... Ver mais

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Informações sobre a empresa

  1. Loja de canetas
  2. Artes manuais
  3. Loja de materiais artísticos
  4. Loja de artesanato

Escrito pela empresa

Hand-crafting creative tools you'll look forward to using every day and treasure for the rest of your life. The idea for Tom's business came from watching his wife Gemma use a plastic mass-produced calligraphy pen which he felt didn't match the quality of her beautiful work. With his background in furniture and product design which he studied at university and his experience of working in a blacksmith's forge, he decided to make her a better pen that she would love using every day.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

337 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great Business, you should buy pens from them.

Each time I have ordered from Tom's Studio, I have been pleased with the product and the service. The shipping has also been quicker than I expected having to deal with all of the import nonsense.

15 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Stunning Quality

I have the Lumos, Wren, Field Mouse and Ori pens from Tom’s Studio. Every single one is exquisite, easy to use and refill. Their packaging is beautiful and included in my order is always a sample of their wonderful selection of teas. I’m delighted with every product I’ve purchased and looking forward to the next!

23 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

I always turn to Tom’s Studio for…

I always turn to Tom’s Studio for special gifts for “Stationaryphiles” one day I will treat myself! The newest highlighter pen gift box was beautiful and well received.
Delivery was quick and safely packaged with an extra tea gift sometimes it is the small extras that count.

16 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

I love these pens- they are beautifully…

I love these pens- they are beautifully made and the ink choice is superb. Even the packaging is very well thought out.

16 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

A perfection of highlighters (A new collective noun)

Well, the email sent about the new gorgeous highlighters caught my attention and as usual it was another piece that managed to take a lot of disposable pieces off the market. It was easy to order and understand what I was getting--and now that it's arrived, I have to say worth every penny!! I love being able to use both colors without changing pens, and it's smooth and lovely!

22 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Tom's Studio make great pens!

I love the fact that Tom's Studio make pens that are beautiful to look at, beautiful to write with and are made to last. Latest purchase of the Ori highlighter has not disappointed, it is great to have two pens in one and it be refillable. Presentation is lovely and always fast shipping and secure delivery.

9 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Such great products

Not only are the products beautiful in look and feel, the quality is excellent. Everything comes with clear information so you are good to go immediately.
I have 4 pens of different sizes and colours and now a gorgeous marker!

23 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

I love from Tom´s Studio as well as…

I love from Tom´s Studio as well as their original products, is the Quality of them and the Customer service . The new Colors of the Ori highlighters are bright and Beautiful, and I carry with them in my purse, with a handmade crochet case made by me 😊

7 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Got two pens

Got two pens, love them both!

10 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Excellent quality and a great range of…

Excellent quality and a great range of products. Packaged with care and prompt delivery.

9 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Great products

Great customer service, speedy delivery and excellent product range.

16 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Clarity in the product description

Clarity in the product description, trust in the product name, easy to use website, and quick shipping.

23 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

I love Tom's products and their…

I love Tom's products and their customer service.

23 de abril de 2026
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logótipo da Tom's Studio

Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Great quality

The quality and function of the (many!) pens, inks, brushes and watercolour paints I have from Tom's Studio is excellent. Customer service is warm and friendly. They are my go to for high quality gifts and I'm always eager to see what Tom brings out next!

14 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

A delightful pen that’s refillable and British made. (Well most of it )

First seeing the advert for the Wren pen online I was initially intrigued. Looking on the website I decided on the brass version with a refilling set along with an extra couple of ink bottles.

Very pleased with the pen writes lovely and decided it’s too nice for work so I bought a second pen in midnight black. Both a pleasure to use. Comfortable and so practical. My only small niggle is that there isn’t a suitable pen sleeve / case to the size of the pen but I’ll find something that’ll work.

Very pleased and highly recommend the Wren pen……. I’m now considering the smaller field mouse to make the wren set complete.

Edit: I’ve purchased the Field mouse pen in brass now.

3 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

All well

I bought a couple of different pens and I love them all. I like that they have so many different inks. Small problems (wrong nip and problems with the delivery company) were solved really fast and well. I would and surely will buy again.

9 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

I'm very sorry about the issues you encountered but I am pleased to hear it's resolved!

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Second Lumos Duo purchase

I bought a Lumos duo a while ago and really enjoyed using it. My daughter thought it was lovely, and so my second purchase was for her recent birthday. If I was being picky I would prefer the weight of the pen to be weighted at the front more, but it is, nevertheless, a nice pen to use - and the inks are beautiful.
I also have the pencil and would highly recommend.

9 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Thank you for your thoughtful feedback as well.

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Ordering was easy

Ordering was easy, and received my new highlighters quickly. This is not my first purchase at Tom's and each experience was positive.

23 de abril de 2026
Opinião espontânea
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

I absolutely love these pens and…

I absolutely love these pens and highlighters from Tom’s Studio! Their customer service is also amazing- they are so responsive. I’ll definitely be purchasing more in the future!

13 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

Classificada 5 em 5 estrelas

Tom’s studio products do what they are supposed to do

Tom’s studio products are great. I am somewhat of a pen collector and I find that my Lumos pens have become my favorite and go to pen. They are well-made, they do what Tom’s say they will do and I love the way they write. They feel good in your hand.I really like the sustainability aspect of them.
I have bought several of their pens. (What can I say the colors?) I have been amazed at how fast delivery has been.When I’ve had questions, which I had because it was a new type of pin for me, they have responded very quickly and have been quite helpful.
I recently brought bought the Ori,their new highlighter. I’m starting a new research project so my Ori is about to get a workout.

23 de abril de 2026
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Resposta da Tom's Studio

Hiya,

Thank you for taking the time to write such a lovely review for us! It means the world to us and I will share it with the rest of the team : )

Warmest Wishes,
Kelly
Tom's Studio Customer Service

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