Tonecheer Opiniões 

144
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have purchased one book nook and one music box from this company through Amazon and I can say their products are made of good quality wood. Not cheaply made. And their products are just as good if n... Ver mais

Classificada 5 em 5 estrelas

Tonecheer has excellant customer service. Their products are thoughtfully created. The detail of the kits is stellar, the colors are gorgeous. It is so hard to make a choice because I want them all!

Classificada 5 em 5 estrelas

Tonecheer has me cheering like I just found the last puzzle piece under the couch. Their 3D puzzles blend brain teaser and hands-on model building—just tricky enough to make your eyebrows meet, yet so... Ver mais

Classificada 5 em 5 estrelas

I discovered Tonecheer first at Joanns arts & crafts 2023. Then through Amazon. And now I just buy direct. I've never had a problem with customer service or kits. There designs have become increasingl... Ver mais

Informações sobre a empresa

  1. Loja de brinquedos

Escrito pela empresa

Xiamen Goowin Technology Co., Ltd. is located in Xiamen Fujian Province, which has been established for more than ten years, integrating the research and development, production and sales of cultural and creative products. The company has nearly 8,000 square meters of production plants and mature design team, independent research and development of production processes and continuous introduction of new products, currently has nearly 100 design patents.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

144 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 28% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(144)

141 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very good experience

I'm very happy with my first order from Tonecheer website. Items arrived in perfect conditions, very well packed/secured compared to some other companies, the package took some time to reach me but the estimated shipping arrival has been respected, and I was able to track my package easily.
I havn't started yet to build the 2 kits ordered, but I already built one before from this brand and everything was very good, so no doubt it will be the same for these ones.
I will definitely order again !

27 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best booknooks in my opinion.

I discovered Tonecheer first at Joanns arts & crafts 2023. Then through Amazon. And now I just buy direct. I've never had a problem with customer service or kits. There designs have become increasingly user experience friendly. Instructions have expanded to include tear out cheatsheets and multiple languages. Tracking orders is simple with the app. I would recommend this brand over all other booknook brands.

26 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Customer Service Is Horrible

I have written multiple time inquiring about my order and they won’t respond.
Don’t waste your money or time.

30 de abril de 2025
Opinião espontânea
logótipo da Tonecheer

Resposta da Tonecheer

Dear friend, we sincerely apologize for the poor shopping experience. Regarding your package issue, you can contact the official email address, and a dedicated customer service representative will assist you in resolving your issue. However, we have confirmed that your package has already been signed for.

Customer service email: service@tonecheer.net

Classificada 1 em 5 estrelas

Worst service I've ever known

Worst service I've ever known. Ignore reasonable requests from customers. I paid a higher shipping fee to receive the goods before Christmas. But the goods were not delivered on time and were even very late. I missed the opportunity to give my child a Christmas gift. Tonecheer denied responsibility, they said it was not their fault and refused to let me return. Hey, be fair to customers and Please do business properly if you want to survive in the market.

28 de dezembro de 2024
Opinião espontânea
logótipo da Tonecheer

Resposta da Tonecheer

Dear friend, we have already communicated with you about your order and processed a refund.

Classificada 5 em 5 estrelas

Great quality and experience

I love their products. Most book nooks are really complicated to assemble but not these. Not only are the designs really beautiful, the wood is super sturdy and the pieces fit together perfect. Also the instructions are super clear. I've made 3 of their products (2 book nooks and a box) and I've had a lot of fun each time. 100% recommended! You see these beautiful ads for 3d puzzles and most times they seem to be too good to be true but honestly not with this brand and I find that the products look even better than the ads.

16 de setembro de 2024
Opinião espontânea
logótipo da Tonecheer

Resposta da Tonecheer

Thank you for your support!

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