They shipped to the wrong address, took a huge amount of time to recognize their mistake. The product was no longer needed and refused to refund. It was cancer to deal with them, still no solution,... Ver mais
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Leia as opiniões dos outros
Phenomenal experience. Eoin in Walkinstown was amazing. It’s our first baby with absolutely zero knowledge of anything and Eoin couldn’t have helped us anymore. We covered everything without feelin... Ver mais
Fantastic buying experience - Jean was so friendly and knowledgeable about the range of options when it comes to “travel systems” aka prams & buggies plus car seats. Gave us great confidence - thanks... Ver mais
Just purchased two stair gates for our new home, specific info they are called “Safety 1st U-Pressure Fit Easy Close Metal”. We bought them online in color black to match the new paint decor - they a... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We have almost 50 years experience providing the best advice, service and products available to families, and we are extremely passionate about what we do !
Informações de contacto
Dublin - Cork - Belfast - Galway, Irlanda
- +353-1-4294316
- website@tonykealys.com
- tonykealys.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service and prompt delivery
I ordered a carseat on a Tuesday and it arrived Wednesday afternoon. Delighted with it.
Lack of communication
Happy with what I have selected, however it's been disappointing that I had to follow up numerous times when order was not ready within agreed time. Unfortunately it was almost 3 weeks later and not everything was ready in the end, still waiting for my car seat. Again no updates or details were sent to me.
Really disappointing.

Resposta da Tony Kealys
Fantastic delivery service
Fantastic delivery service! Came within 24 hours. Items were of great quality
Excellent service and staff
Excellent customer service 👏
Good quality and fast deliver, very happy customer.
The velcrow at the side doesn't stay…
The velcrow at the side doesn't stay on, which annoys me. Its too tight fitting and one side keeps falling off
Pleasant staff but very unorganised delivery
Ordered a full Travel system months in advance of collection and was informed two days before collection that the foot muff we paid extra for had not arrived and would be delayed by a few weeks. When we arrived home after getting our Iso fix base and car seat fitted I was checking to see how everything went together only to notice the clips that are essential to put the car seat on the buggy were not given to us. I had to then call again to get them posted to us. Even with the lengthy pre ordering it was still not fully delivered and are are now left waiting on the clips and foot muff.

Resposta da Tony Kealys
Perfect
Perfect. Interesting prices, fast and efficient delivery. Totally recommend
I called to make sure the products were…
I called to make sure the products were in stock before I ordered. Was told they were so paid and then received a very abrupt email days later stating half the order was out of stock. I received a refund quickly though but now I have to source a base for the moses basket and a new mattress also, as the current one is very poor quality.
Hi there, thank your or the response. No that is not the case. I placed the order as soon as I hung up. The email response was that they had no clue when it would be in stock. The basket is fine. Its the mattress that was poor quality. Many thanks, Santina

Resposta da Tony Kealys
Great service
Great service, really quick shipment! Will definitely order again
quick delivery and great price
Excellent experience very fast delivery…
Excellent experience very fast delivery ordered on sunday and had on tuesday would definitely recommend using tonyy kealy's online service
Awful service
Awful service! Ordered our travel system in May so we would be organised after being told by a friend there was a 12 week wait . We were told on day of purchase that the brand we ordered was due in July. Heard nothing. Rang late July to be told there's a 2 week delay and it would be in mid August, with still no contact or updates at this point after approx 4 months, rang again first week September, to be told end of September! With my due date only a couple of weeks away, Absolutely ridiculous! Staff were of no help anytime we rang , as if they were clueless. One girl even said well i wasn't dealing with this particular order so i don't know!
Very bad service and very bad customer after spending approx 3000e in your store!

Resposta da Tony Kealys
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