My Hyundai mower promptly delivered within 2 days, the guys are great to chat to and very helpful. The only grump I had was it was advertised on google with an extra 5% off by Klarna, BUT because i... Ver mais
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Leia as opiniões dos outros
Purchased a Hyundai HYTD500 tracked dumper for some landscaping projects. Alex was helpful in assisting me with the purchase to ensure the machine was going to do what I needed it for. Ordered... Ver mais
I was a difficult customer and ordered an item that was in high demand with long lead time. During the lead time, I was frustrated and impateint. I realise Tooliste had little control over when th... Ver mais
Wanted to purchase a Hyundai lawnmower on the weekend. Whilst looking at the toolsite website a pop-up appeared asking 'Not happy with the price? Make us an offer". So I did! By Monday lunchtime I ha... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Toolsite is the UK's leading tool and power equipment provider with over 20,000 product lines ready for next day delivery. Free UK delivery and 30 day returns.
Informações de contacto
Unit 8, Killay Precinct, SA2 7BA, Swansea, Reino Unido
- 01792 278149
- accounts@toolsite.co.uk
- toolsite.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service, great advice
We needed advice before committing to buying a back up generator for the home. Alex was amazing his e-mails broke everything down into simple terms and we actually spent less than we expected. So refreshing when larger companies still operate with a personal touch.
Delivery quick and easy
Delivery quick and easy. Website very efficient. Overall A star
I've been trying to get through to your company for 6 days. to no avail. no response to emails
hello! very bad service. when will the delivery be? if you can't do it, refund your money.

Resposta da Toolsite.co.uk
Great price.
Great customer support!
Good customer service
The item I ordered was out of stock but Jordan resolved the issue quickly and efficiently. They delivered a good product with excellent customer service at a good price.
Perfect customer service throughout.
Perfect customer service throughout.
CkeRly a quality company in every respect.
Very good company and customer service
I bought Lumag Borer!
I'm very thankful to Alex who's gives to me very good discount and very good customer service and also very fast delivery!
I'm very happy with them!
Thank you very much!
I wish you all the best!
Ivan
Missleading says in stock but then …
Missleading says in stock but then says pre order only to wait 6 to 8 weeks not good enough

Resposta da Toolsite.co.uk
Great company really helpful
Contacted Toolsite for a price match but was advised the product nolonger available. They offered me a discount on another make and model. They even gave me a discount on the alternative and sent me a discount code to make ordering easy.
Really quick and responsive company to deal with
WORST EXPERIENCE
Ordered a generator that was "stock" paid £1577.48, received an confirmation e-mail "we're getting your order ready to be shipped", then received another email saying out of stock if I wanted to wait for stock for new stock to arrive, I replied that would be okay, I then received another e-mail to say "due to Brexit we cannot send to N/Ireland" - still awaiting refund of £1577.48 !!!!!

Resposta da Toolsite.co.uk
A quick and easy website to use
A quick and easy website to use, prices are very completive.
Great service
So impressed by the professionalism and customer service from Alex at Toolsite. I ordered online and he was immediatley in touch by email to double check I was obtaining the correct product and fully informed me as to delivery etc. Really excellent.
Good service
Ordered Sunday evening
Ordered Sunday evening. Delivered Tuesday morning. Superb considering the lawnmower is 47Kg
Paid £10 extra for premier delivery
Paid £10 extra for premier delivery. My petrol pressure washer was delivered 3 days later in a damaged box and upside down . Contacted by email Toolsite straight away as the pressure washer was not in a state to work. Not fit for purpose. Days later Hyundai asked me for my email. I gave it and i have heard nothing since. I did not expect having to repair a brand new pressure washer costing £650 myself. Even though it was supposed to have a 3 years warranty NEVER AGAIN.

Resposta da Toolsite.co.uk
Lack of communication
No problem with the item purchased and it did arrive after 3 days. Also got discount for first time using Toolsite. All good so far. Problem is the total lack of communication - heard nothing after the initial order confirmation even though it said i would be informed when it had been dispatched. Was having a well deserved lie in when it arrived - had to grab dressing gown quickly. Not ideal. Need to sort this out. ... have now had an apology from Toolsite which is nice so have increased to 4* - still lose one though. Would use them again - we all make mistakes.

Resposta da Toolsite.co.uk
Great communication
Great communication, price and very fast delivery. What more could you ask for.
GREAT COMMUNICATIONS-SPEEDY…
GREAT COMMUNICATIONS-SPEEDY DELIVERY-VERY COMPETITIVE PRICES-VERY PLEASED WITH MY PURCHASE-WOULD NOT HESITATE TO USE TOOLSITE IN FUTURE
Toolsite dispatched my order quickly…
Toolsite dispatched my order quickly and efficiently. Unfortunately the courier service did not recognise the number I was given. Order placed Friday 2 sept it arrived Wednesday 7 sept in Scotland. Very pleased.
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