Brilliant service but let down by the courier who created a huge delay in delivery. After contacting Toolstore direct they resolved the problem immediately and resent a replacement item which arrived... Ver mais
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Leia as opiniões dos outros
I want to use for litter picking so I can recycle items. The size is perfect,but fixings a bit fiddly and on short side, I might replace them
Small problem with the item I bought, a Drapers Ltd. tyre gauge, the first time I used it. It was obviously a manufacturing fault. On contacting Toolstore Direct and explaining the fault, they imme... Ver mais
I come to Toolstore Direct regularly ss they are s very good company to deal with with great staff. The team are very helpful and friendly. They take time to show me the products and explain how They... Ver mais
Informações sobre a empresa
Escrito pela empresa
UK based tool supplier boasting the biggest and best brands.
Informações de contacto
Unit 6 Bilton Way, UB3 3NF, Hayes, Reino Unido
- 020 8561 8965
- sales@toolstoredirect.co.uk
- toolstoredirect.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I purchased a motorcycle hydraulic lift…
I purchased a motorcycle hydraulic lift from Toolstoredirect. I was most impressed with the price (almost too good to be true?) as there was a special offer on at the time. I had considered buying secondhand but the deal they offered was not much more for a 365 kg lift - plenty big enough for my small bike. It was delivered very quickly and is now in use with motorcycle on it and partly dismantled. I wish I’d bought a lift years ago!
Great service
Delivery was nice and fast, as well as an excellent price for the order.
First time buyer at…
First time buyer at toolstorediect,excellent experience, no hassle, very professional.
A customer focused and helpful company
I needed to order some spare parts for a previous product that I had purchased from Toolstoredirect. Even though the spare parts were not shown on their website, I emailed and asked and they very kindly offered to obtain and ship the spare parts.
Thank You Tool Store Direct
Ordered a Bunker Tool chest and not only was it the most competitive price I could find but the customer service was second to none. After payment was confirmed Draper called me directly to ask when was the best time to deliver. It was delivered perfectly and from the first phone call to the point of delivery everything was spot on and I couldn’t recommend the Tool Store more highly.
Whether you are lucky enough to be able to visit the store in person or order online they really are a great company to deal with. Amar, thank you.
Very efficient service
Very efficient service, had an issue (which was not there fault) and was resolved the same day
Be careful with this company.
Be careful with this company.
I ordered an item, they said I didn't put a number for my house of the address but delivered it anyway to another address.
I still haven't had a refund due to them saying 'Its out of their control'. Laughable.
I am having to contact the bank to get my money returned.

Resposta da Toolstoredirect
Great customer service
Great customer service from Om. I had an urgent issue and query was resolved very quickly.
Very Helpful Customer Service
I come to Toolstore Direct regularly ss they are s very good company to deal with with great staff. The team are very helpful and friendly. They take time to show me the products and explain how They work so I can see and feel the quality before purchasing. I always leave happy with my purchase and confident ive chosen the right tool. Excellent service everytime - highly recommend.
Great service and quickly delivery
Very Happy
Great products, great prices with super fast shipping. Very happy with my purchase. Thank you.
This is a great product
This is a great product, similar to one that was given to me previously but turned out to be about double the size and weight, which I hadn't anticipated; however, this was due to the additional tools included and the Teng tools are of brilliant quality so I'm very happy with the product. Easy to find and pay for on the website and delivery was prompt, within the timescale indicated on the website so no complaints and I would definitely use Tooolstoredirect again. Thank you
Fast service,hopefully these 85mm…
Fast service,hopefully these 85mm diameter circular blades will be a good replacement for my 89mm blades( which are unobtainable)
Excellent service
Excellent service, will definetly order again.
Great experience with this seller
Great prices but beware the postage costs.
Great price for the tools but excessive postage charges. Made the tools the same price as available locally.
I recieved my OX sawhorses with a…
I recieved my OX sawhorses with a manufacturing fault , contacted Toolstoredirect, with photos and an explanation of fault. Dealt with very promptly and recieved replacement next day . All good and working well a very good and efficient company
We were inquiring as to whether the…
We were inquiring as to whether the items could be sent to an address in France and were impressed to receive a positive reply within 1 hour at 3pm on a Saturday. The goods arrived 4 days after the order was placed.
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