Brilliant service but let down by the courier who created a huge delay in delivery. After contacting Toolstore direct they resolved the problem immediately and resent a replacement item which arrived... Ver mais
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Leia as opiniões dos outros
I want to use for litter picking so I can recycle items. The size is perfect,but fixings a bit fiddly and on short side, I might replace them
Small problem with the item I bought, a Drapers Ltd. tyre gauge, the first time I used it. It was obviously a manufacturing fault. On contacting Toolstore Direct and explaining the fault, they imme... Ver mais
I come to Toolstore Direct regularly ss they are s very good company to deal with with great staff. The team are very helpful and friendly. They take time to show me the products and explain how They... Ver mais
Informações sobre a empresa
Escrito pela empresa
UK based tool supplier boasting the biggest and best brands.
Informações de contacto
Unit 6 Bilton Way, UB3 3NF, Hayes, Reino Unido
- 020 8561 8965
- sales@toolstoredirect.co.uk
- toolstoredirect.co.uk
4,5
Excelente
110 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great products and prices
Great products and prices. Prompt dispatch but had a problem with the courier only delivering one of the two boxes. Sent an email to Toolstore and it was picked up straight away and they dealt with the problem (which was entirely the courier’s fault) and arranged for the package to be re-delivered the following morning. Will definitely use them again.
6 de abril de 2024
Opinião espontânea
Excellent service order received on time
25 de março de 2024
Easy to contact
Good communication keeping me updated when my order was arriving
25 de março de 2024
Excellent service and product.
25 de março de 2024
Just what I was looking for
I was looking for a garden leaf rake like the one I had, I found one on this web site and it was by far the cheapest. The rake has plastic tines and a wooden handle that makes it very light, great for my poor arms and hands. Very pleased.
The company sent it quickly, it was very easy to order.
23 de fevereiro de 2024
Product was in good condition and as…
Product was in good condition and as described. Very happy.
23 de fevereiro de 2024
The part delivered
The part delivered, instead of measuring 86mm, only mic'd out to 84.9mm and therefore was unusable for the intended purpose.
1 de fevereiro de 2024
Resposta da Toolstoredirect
Hi RT,
I’m sorry to hear you had an issue with your product.
As we do not manufacture parts ourselves, we would need to report this to Sealey.
I can’t see any record of you contacting us about this before. Please get in touch with our support team who will be able to help resolve this for you (sales@toolstorediret.co.uk).
Regards,
Toolstore Direct
Perfect experience! Thank you
Just received my Milwaukee packout drawers today. My order was posted promptly and sent by Royal Mail 48hr. My personal experience is that the company have meet my expectations and as I live in N.Ireland they’ve respected the fact that we’re part of the Uk and haven’t made excuses like numerous other companies not to post to N.Ireland. Much appreciated
14 de fevereiro de 2024
Opinião espontânea
Resposta da Toolstoredirect
Thanks for the review! We hope to see you again soon!
Resposta da Toolstoredirect
Thanks for the review! We hope to see you again soon!
Still not arrived and no reply to email…
Still not arrived and no reply to email asking for an update,,,only emailed me after I chased them up
1 de fevereiro de 2024
Resposta da Toolstoredirect
Hi Andy,
Thanks for taking the time to leave us a review. We’re sorry to hear you’re having issues with your order.
After having a look into this I can see that our support team has already been in touch with you and is in the process of resolving your issue.
Regards,
Toolstore Direct
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