Error and no response - same as others, error messaging when applying but did get email saying will hear back in 24hours but nothing at all. Feels like data scam to me and I have reported them.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Error 404 on the last screen. No response from them when both emailed and sent an online message. Just an email advising referred and i would hear in 24 hours. I did try a few times on different bro... Ver mais
From start of application and 2 calls it was approved so easy and Kate the advisor needs a promotion , the way she handles customers her etiquette is just A1 .. and explaining the process, all other... Ver mais
Alex was fab, he went through everything with me, explained things in a clear way, asked me if I had any questions The turn around from application to payout was really quick too, I would highly re... Ver mais
Informações sobre a empresa
Escrito pela empresa
We offer affordable, unsecured personal loans to those who are unable to get accepted with the more mainstream lenders such as high street banks and building societies.
Informações de contacto
The Tempest, 12 Tithebarn Street, L2 2DT, Liverpool, Reino Unido
- 0151 452 0079
- customerservices@tootloans.co.uk
- tootloans.co.uk
3,5
Aceitável
202 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
15 de dezembro de 2023
Very prompt
12 de dezembro de 2023
First class no delays what so ever
12 de dezembro de 2023
Just Amazing no hassle No.1
From start of application and 2 calls it was approved so easy and Kate the advisor needs a promotion , the way she handles customers her etiquette is just A1 .. and explaining the process, all other companies need to learn from this company. Just excellent and just can’t praise them enough, thanking you for making everything so easy .. making everything possible wishing you all the best. You helped me at a time when needed. Wishing you all a Merry Merry Christmas 🎄🙏🙏🎁🥳
Miss khan
8 de dezembro de 2023
10/10 customer service
Kate was a massive help in going through everything on the loan agreement, couldnt have asked for a better advisor
6 de dezembro de 2023
Loan application
The whole process was quick and easy to do. I was called promptly to discuss my loan and was successful.
The advisor was extremely helpful and explained everything. I would definitely recommend.
4 de dezembro de 2023
Very fast and the person on the phone…
Very fast and the person on the phone was very nice and explained everything clearly!
24 de novembro de 2023
Quick and helpful
6 de novembro de 2023
I was very satisfied
I was very satisfied, great service,friendly team..
10 de novembro de 2023
Opinião espontânea
don't waste your time
don't waste your time, it's not worth it.
19 de outubro de 2023
Opinião espontânea
Great communication
Very smooth process and good communication throughout. Explained everything very well. Would definitely recommend.
11 de outubro de 2023
Toots customer service was brilliant…
Toots customer service was brilliant very helpful and understanding staff made the transaction very easy. I had spoken to a staff member called Alex
22 de setembro de 2023
Everything very well explained
Everything very well explained. Very helpful and most of all very friendly.
21 de setembro de 2023
They took time to asses my application…
They took time to asses my application and called me to explain how their service works. I really liked that.
5 de setembro de 2023
Applied Saturday afternoon for a…
Applied Saturday afternoon for a loan,process supposed to take up to 15 mins,was told they’d let me know within 24 hours,3 days later and still no answer
5 de setembro de 2023
Opinião espontânea
Resposta da Toot Loans
Dear Mr Whitehouse, we endeavour to process all applications same day, however this is only possible once we have all the information required to process an application such as open banking, which is a mandatory part of our application process.
We email the outcome of all applications to the email address provided, please ensure to check your junk folders!
We're sorry that we could not meet your expectations at this time.
Good support services:)
7 de agosto de 2023
Informative
Informative and friendly on initial phone call. The monthly payment amount wasn't ridiculous either. Would definitely recommend 👌
30 de julho de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.