Product we received was not as advertised but TopMaq owned up to the fact bc when proven and promptly sent a courier to pick up the product and refunded us fully. Honestly and integrity are rare thes... Ver mais
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Leia as opiniões dos outros
I have spoken to several people at TopmaQ regarding a replacement blade for my bench top band saw. After only about 10 hours use three blades have broken. The only material being cut has been Balsa wo... Ver mais
A company is only as good as it's back up for it's products or services. TopmaQ helped me work through a pump diagnosis and ultimately will send a replacement pump. My client and I are well pleased... Ver mais
I had an issue with a Nordic product and the support team was extremely helpful and prompt with their response. I could not have got better service and am very greatful.
Informações sobre a empresa
Escrito pela empresa
Our focus is to provide quality gear, equipment and machinery for Industry and DIY users at affordable trade pricing. We eat, sleep and breathe tools, construction gear, building and home products
Informações de contacto
Nova Zelândia
- topmaq.co.nz
3,8
Bom
433 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A top notch product with fast delivery.
29 de junho de 2021
Opinião espontânea
Awesome service thanks a lot
Awesome service thanks a lot. Will use you guys again.
29 de junho de 2021
Opinião espontânea
Super easy to navigate yer site.
29 de junho de 2021
Opinião espontânea
My only quibble has nothing to do with…
My only quibble has nothing to do with the machine. It gets five stars. But I did not expect it to take seven days to get to me. TopmaQ did well, but the transport companies did not, hence the loss of a star.
29 de junho de 2021
Opinião espontânea
This is a great product at a great…
This is a great product at a great price, Item was damaged on arrival but did not affect it use
29 de junho de 2021
Opinião espontânea
Haven't heard back in over a week since…
Haven't heard back in over a week since I first emailed about a product issue.
29 de junho de 2021
Opinião espontânea
Resposta da TopmaQ
Hi Brad,
Apologies for this. As our business is growing rapidly we have had an overwhelming number of email support requests in the past month and have employed more staff to help with this issue.
We believe a team member has since replied to your query.
We hope this will not affect you in the future.
Great products at great prices
Great products at great prices. They seem to sell identical gear other companies sell with a brand name, but at better prices.
29 de junho de 2021
Opinião espontânea
Mill is very good value
29 de junho de 2021
Opinião espontânea
This product surprised me
This product surprised me in its performance and build quality. It is extremely well made and performs flawlessly. The battery life is excellent, even after using the same battery pack on my drill and impact driver before using it on the nail gun. Full marks for this product. PS. I have been most impressed with the entire range of Nordic tools.
24 de junho de 2021
Opinião espontânea
Quick easy response
Quick easy response, with an update on my order's status in minutes
22 de junho de 2021
Opinião espontânea
Will NEVER buy from TOPMAQ again!!!
Will NEVER buy from TOPMAQ again!!!
Bought lots from these guys in the past at their Hamilton store & great place to buy until you have to return an unused & undamaged item within a couple of days in original packaging with an original receipt.
Bought a pallet jack which looked great in store... Came home & noticed some very poor bird sh..t welds on the undercarriage which looked like an 8 year old had done this and i took some pics.
Took back to the store and NO full refund was offered. They charged me a 10% restocking fee which i have never heard off in my life.
The manager said he could get away with this.
Totally agree but NO chance of any repeat business obviously and extremely poor business practice.
I will tell everyone i know what i think of these clowns & will post the experience & photos on facebook as well. NEVER BUY AT TOPMAQ!!!!
Cheers,
Dirk.
21 de junho de 2021
Opinião espontânea
Resposta da TopmaQ
Hi there,
We are sorry you feel this way. As the goods remain fit for purpose a store credit, refund less a restocking fee or replacement unit was offered.
We apologise for any inconvenience caused.
For more information on our returns policy visit:
https://www.topmaq.co.nz/frequently-asked-questions/returns
Very Helpful and Nice.
Very Helpful and Nice.
Answered the questions in an easy to understand way. Very helpful
18 de junho de 2021
Opinião espontânea
Excellent service and value for money
13 de junho de 2021
Opinião espontânea
Super easy to order with speedy…
Super easy to order with speedy delivery. Will deal again.
11 de junho de 2021
Opinião espontânea
Speedy service and quality product
Speedy service and quality product, would happily buy from TopmaQ again.
11 de junho de 2021
Opinião espontânea
A bit slow on delivery
A bit slow on delivery, but its a great product and will be ordering another one.
Thanks
10 de junho de 2021
Opinião espontânea
More than money's worth
More than money's worth! I got more than what I paid for. Thanks!
10 de junho de 2021
Opinião espontânea
Awesome product
Awesome product, fast and easy to deal with.
Only negative was PBT courier leaving note without any details on it.
10 de junho de 2021
Opinião espontânea
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