Topstak Opiniões 

266
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

So happy with the replacement fire brick set for my Contura 51L logburner and leather gauntlets. What a game changer they are! Absolutely love them. Can't believe I've been making do with old tea towe... Ver mais

Classificada 5 em 5 estrelas

Guys at Top Stack very knowledgeable and helpful. Reserved a Contura wood burner back in May 23 for a small deposit as we were in the process of buying a house in the forest. Finally moved at the e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Genuine Hwam wood burning stove products at the most competitive prices I could find. Being able to choose your preferred delivery date was also helpful. The item was extremely well packaged to prev... Ver mais

Classificada 5 em 5 estrelas

Helpful staff, competitive price and quick delivery. It was great to be able to buy just the one fire brick/panel for our Contura log burner rather than the whole set. Would recommend Topstak.

Informações sobre a empresa

  1. Loja de lareiras
  2. também em
  3. Café
  4. Fornecedor de lenha
  5. Loja de banheiras de hidromassagem
  6. Loja de churrasqueiras
  7. Loja de fogões a lenha

Escrito pela empresa

Here at Topstak you will find an unrivaled range of Chimneys, Wood burning Stoves, Kitchens, Range Cookers and Outdoor Cooking equipment. As the exclusive dealers in Cardiff, Swansea, Newport and South Wales for many of the leading makes of stoves, we...


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

266 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(266)

36 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good pricing and fast delivery

26 de fevereiro de 2024
logótipo da Topstak

Resposta da Topstak

Hi Jim.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Classificada 5 em 5 estrelas

Prompt delivery & in the right place as…

Prompt delivery & in the right place as instructed 😁👍

26 de fevereiro de 2024
logótipo da Topstak

Resposta da Topstak

Hi Darrell.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Classificada 5 em 5 estrelas

Excellent Service.

Very fast and efficient service. Easy to use, straightforward online ordering. Kept well informed. Excellent in every way. Thank you Topstak.

26 de fevereiro de 2024
logótipo da Topstak

Resposta da Topstak

Hi Ian.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Classificada 5 em 5 estrelas

Easy ordering process online

Easy ordering process online. Good communication. It was easy to change the delivery date. Delivery driver was friendly and efficient.

26 de fevereiro de 2024
logótipo da Topstak

Resposta da Topstak

Hi Richard.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Classificada 4 em 5 estrelas

Product was available immediately

Product was available immediately. Delivery arrived on the correct day. For some reason though the courier turned up half an hour earlier than the time window they'd given me but fortunately I was in. the new bricks fit my stove well and are a big improvement on the battered ones that were there before.

23 de fevereiro de 2024
logótipo da Topstak

Resposta da Topstak

Hi Tim,

Thank you so much for your feedback.
Apologies the courier arrived earlier than their estimated delivery window. We will feed this back to DHL.

Kirsty @Topstak

Classificada 5 em 5 estrelas

Perfect

Perfect
On time and the logs burn lovely

5 de fevereiro de 2024
logótipo da Topstak

Resposta da Topstak

Thank you for leaving your review Kjel!

It is always a pleasure to receive this feedback from our Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and keep warm!

Kind Regards
Kirsty

Classificada 5 em 5 estrelas
logótipo da Topstak

Resposta da Topstak

Hi Ade.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Classificada 5 em 5 estrelas

Quality price and service

16 de janeiro de 2024
logótipo da Topstak

Resposta da Topstak

Hi Nigel.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Classificada 5 em 5 estrelas
logótipo da Topstak

Resposta da Topstak

Hi Karen.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Classificada 5 em 5 estrelas

Consistently excellent customer service…

Consistently excellent customer service and reliable delivery. This time within 24 hours! 👏👏⭐️⭐️⭐️⭐️⭐️

3 de janeiro de 2024
logótipo da Topstak

Resposta da Topstak

Thank you for leaving your review Mrs Shale!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and keep warm!

Kind Regards
Kirsty

Classificada 5 em 5 estrelas
logótipo da Topstak

Resposta da Topstak

Hi Robert.

Thank you for leaving a review!

We always appreciate customer feedback to help us maintain and improve our services.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Best Regards
Kirsty @Topstak

Classificada 5 em 5 estrelas

It just works

Paint supplied exactly as ordered.

5 de janeiro de 2024
logótipo da Topstak

Resposta da Topstak

Hi David.

Thank you for leaving a review!

We always appreciate customer feedback to help us maintain and improve our services.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Best Regards
Kirsty @Topstak

Classificada 5 em 5 estrelas

I ordered wood from Topstak

I ordered wood from topstak, it arrived promptly and the quality was exceptional, I’ll order again from them as they have very good customer service, excellent product and always on time.

5 de janeiro de 2024
logótipo da Topstak

Resposta da Topstak

Thank you for leaving your review Gina!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and keep warm!

Kind Regards
Kirsty

Classificada 5 em 5 estrelas

Excellent Service

This is my first time ordering logs from Topstak. They were helpful and informative from the offset. The delivery was straightforward and the driver left the logs exactly where I needed them to be with no problems. The price and the service means I will definitely being using the firm again

2 de janeiro de 2024
logótipo da Topstak

Resposta da Topstak

Hi Angharad.

Thank you for leaving a review!

We always appreciate customer feedback to help us maintain and improve our services.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Best Regards
Kirsty @Topstak

Classificada 5 em 5 estrelas

Highly recommend this company

As usual, always receive excellent kiln dried wood and related stove accessories from Topstak. Would highly recommend this independent company for fuel and their excellent range of stoves

4 de dezembro de 2023
logótipo da Topstak

Resposta da Topstak

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and keep warm!

Kind Regards
Kirsty

Classificada 5 em 5 estrelas

Great service

Helpful staff member when I rang up with a query and easy to use website. The parcel was dispatched quickly and delivery was prompt.

5 de dezembro de 2023
logótipo da Topstak

Resposta da Topstak

Hi Claire.

Thank you for leaving a review!

We always appreciate customer feedback to help us maintain and improve our services.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Best Regards
Kirsty @Topstak

Classificada 1 em 5 estrelas

Where is my product

5 de dezembro de 2023
logótipo da Topstak

Resposta da Topstak

Good afternoon Mr French,

Following on from our discussion yesterday, I am pleased to hear that you have received your order and that this review wasn't meant for us 😊

We would be very grateful if you could amend our review to reflect our service.

Many thanks and Merry Christmas

Kirsty

Good morning Mr French.
Having looked into this for you, I can see that your order was delivered via DHL on Wednesday 6th December 2023 at 11.20am.

I have taken a screen shot of the POD and emailed this over to you this morning.

Please feel free to contact us on 01446 771567 or reply to my email if you wish to discuss this further.

Many Thanks
Kirsty

Classificada 5 em 5 estrelas

Wood

Great service

4 de dezembro de 2023
logótipo da Topstak

Resposta da Topstak

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and keep warm!

Kind Regards
Kirsty

Classificada 5 em 5 estrelas

Easy to order and delivery good…

Easy to order the wood and the delivery person was very careful when he tipped it in our driveway.

1 de dezembro de 2023
logótipo da Topstak

Resposta da Topstak

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and keep warm!

Kind Regards
Kirsty

Classificada 5 em 5 estrelas

Fantastic prompt service

Fantastic prompt service, great packaging and delivery

7 de dezembro de 2023
logótipo da Topstak

Resposta da Topstak

Hi Richard.

Thank you for leaving a review!

We always appreciate customer feedback to help us maintain and improve our services.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Best Regards
Kirsty @Topstak

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