Kept well informed of my delivery and when it would be delivered to me. This company Total Source Ltd is the best company totally focused on customer service. Also a big mention to Brian who deli... Ver mais
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Leia as opiniões dos outros
So easy to order exactly what I wanted namely a large stepladder that I had tried to get in 8 different hardware stores . I ordered it from total source and it arrived within 3 days great service will... Ver mais
A empresa respondeu
Extremely satisfied with condition of my product. Item was well packaged When I queried with seller their response and feedback was excellent and they where very polite.
A empresa respondeu
Quick Google search for item..onto website then down through product size required..finally order and Paypal payment..beautifully simple..happy me. Thanks.🙂
A empresa respondeu
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Escrito pela empresa
Total Source Ltd (TSL) founded in 2005 is an industrial distributor based in Ireland. We are based in Cork and Galway for customer service and convenience. To achieve best service and management for all our customers we use SAP Software to manage our sales, purchasing, warehouse inventory and ecommerce web-site. We supply all types of manufacturing industry including electronic, engineering, medical and pharmaceutical. TSL are ISO 9001 : 2008 Certified for our Quality Management System We offer a single source supply to all our customers. If you cannot find what you are looking for in our web-site please contact us with your enquiry and our sales department will source it for you with absolutely no obligation. Our product range is vast, from small precision tools, hand tools, power tools, safety products, material handling, furniture, cleanroom and ESD/EPA products/consumables, clothing and storage. We can outfit complete manufacturing lines or total warehouse fit out. Our product range has over 40,000 lines, with over 10,000 stocked product lines. All of our products are priced to compete for your business. We explore all global markets ensuring we purchase at the best price and in turn pass our competitive pricing on. Our aim is to provide high quality products with an exceptional level of customer service and we are continually seeking new ways to improve these elements of our business. Our team will offer a great response time to any enquire you may have.
Informações de contacto
Unit 2 Racecourse Pk, Racecourse Rd, Parkmore, H91K26H, Ballybrit, Irlanda
- +353 91 388800
- web@totalsource.ie
- totalsource.ie
4,7
Excelente
296 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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5 Star Quality and Delivery
I am very happy with the quality of the product I purchased and very happy with the speed of delivery.
29 de setembro de 2022
Resposta da Total Source Ltd
Thank you for your feedback Paul. It is very appreciated.
The initial product that I ordered was…
The initial product that I ordered was not in stock an incorrect product was then sent to me. I found the staff to be unhelpful and slow to refund my money. I try to buy Irish and support Irish companies but I'll not be ordering from this company again.
1 de outubro de 2022
Resposta da Total Source Ltd
Hi Alvin, The product that you ordered has a lead time of 15 working days as stated on our website. When we ordered it from our supplier, they sent us a different item, as the item you ordered had been discontinued. We were not made aware of this by the supplier and forwarded the received product to yourself. As soon as we were made aware of the issue, we apologised, organised a free return collection from DPD and refunded you as soon as we received the item back. We apologise for any frustration caused as we were not made aware that the product was discontinued by our supplier and hope that you will shop with us again as we value your custom.
Good customer service
Good customer service
Took a while but stayed in contact and let me know the story
2 de setembro de 2022
Resposta da Total Source Ltd
Thank you for your feedback Gary. It is much appreciated.
Emailed me constantly asking for…
Emailed me constantly asking for reviews. Here's your review. Stop emailing me.
17 de setembro de 2022
Resposta da Total Source Ltd
Hi Richard, Thank you for your feedback. We understand your frustration but, the emails you are receiving are automated. There is an option for you to opt out of getting any further requests for reviews on those particular types of standard emails from businesses. This review does not reflect the service you received from our team or your experience and rating of the product you purchased.
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
Slight delays with the delivery
Slight delays with the delivery, but other than that everything was very good. Very responsive to emails etc. Price and quality were good.
7 de setembro de 2022
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
Got what we ordered
Got what we ordered, no delays, and they did what we wanted them to do.
28 de agosto de 2022
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
Had a small problem with an order
Had a small problem with an order, was fixed with ease by them. Very happy with service, quick delivery also! Thanks again
24 de agosto de 2022
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
V happy with the quality and reasonably…
V happy with the quality and reasonably priced
23 de agosto de 2022
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
Haven’t received it yet
17 de agosto de 2022
Resposta da Total Source Ltd
Thank you for leaving feedback for us. We contacted DPD a few days before this review was left and we were assured that your item was delivered. We also sent you messages to confirm delivery but have not heard back from yourself since we sent further communication. Customer satisfaction is very important to us, so if you would like to reach out to our team to discuss your experience further, our service team is available to you.
Very good experience
Easy ordering, timely delivery, great communication. Likely to order again.
3 de agosto de 2022
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
Fast reliable service.
2 de agosto de 2022
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
Good product and really fast delivery
1 de agosto de 2022
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
Very pleased with my order hassle free…
Very pleased with my order hassle free shopping
27 de julho de 2022
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
Outstanding service
Outstanding service and super fast delivery. Needed to return an item due to ordering a wrong size and the customer service and communication was excellent.
16 de julho de 2022
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
Fast shipping and good quality product
11 de julho de 2022
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
Good product selection
10 de julho de 2022
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
Resposta da Total Source Ltd
Thank you for your feedback. It is much appreciated.
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