Seller said they didn't get the signed item and cancelled my some months old order but item is still to order in the shop - AVOID-NEVER EVER! Very bad Communication also........ Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Seller said they didn't get the signed item and cancelled my some months old order but item is still to order in the shop - AVOID-NEVER EVER! Very bad Communication also........ Ver mais
A empresa respondeu
Been using Townsend Music for over ten years and have never had any problems. I ordered two pre-releases months ago. I was always kept up-to-date with release dates and dispatching times. Again, ite... Ver mais
DO NOT ORDER FROM THIS WEBSITE. They are advertising pre-orders for CD’s that do not currently exist ie, a friend of mine whose 8th album is yet to be announced is already being sold here suppo... Ver mais
number 1 site i use to order and pre ordered my vinyl, Always comes on time. All orders are well packaged to ensure no damage. Plenty unique releases, limited editions, signed vinyls to tempt you to s... Ver mais
🎸 EXCLUSIVE | SIGNED | RARE | LIMITED EDITION 💿 VINYL | CD | CASSETTE | MERCH 📸 https://t.co/CfTVCbxSnh 📧 customerservice@tmstor.es 👇 SHOP NOW👇
Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 40% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Been using Townsend for many years and have always been 100% satisfied. The service is excellent, great product range and good prices
Latest vinyl from Townsend Music
Hassle free order. Top place for music.
Letter To You BS
I'm a returning customer at Townsend music.
Unbeatable service.
Most importantly for me is the packaging, and a big thankyou to the team at Townsend for their care and attention in this area.
Pre-ordered a vinyl record. Came within days of it's release. Well packaged.
Great service ordered a few CDs over time no problems
Thanks
Good prices, great packaging and fast shipping.
Totally satisfied.
number 1 site i use to order and pre ordered my vinyl, Always comes on time. All orders are well packaged to ensure no damage. Plenty unique releases, limited editions, signed vinyls to tempt you to spend your hard earned dosh. Highly recommended Townsend music !
Guter Shop mit gutem Angebot
Guter Shop mit gutem Angebot. Bestellungen und Versand werden schnell und professionell bearbeitet. Rücfragen ebenso schnell. Bin schon lange Stammkunde. Mal schauen, was nach dem Brexit passiert!
First time using this company, order was placed and on the same day posted out to me, received it 2 days later, really well packaged to ensure no damage, definitely use them again.
I have ordered and pre ordered music off Townsend music many times now, pre-orders always arrive on time for the day of release, all orders are well packaged and they are a great provider of unique releases and limited editions, Highly recommended retailer!
I have never ever been treated this way that I was today. It’s totally out of order. Your behaviour was horrible. Never gonna buy from you again!!!! It’s not appropriate to reply the way you did today to a lojal customer. Shame on you.
Frank
Ordered a signed echo and the bunnymen deal, when order arrived none signed. Emailed company and was told did not order signed bundle, but on looking on website the only bundle available is the signed deal.
Awful customer service.
I have ordered from these guys over the years including three orders in recent weeks.
Never any issue with quality of pressings which can’t always be said elsewhere. Recommended.
Made my first order from this store and 2 days after the release date it was still not dispatched despite having paid for 1st class post.
Have always had an excellent service and have found dealing with them so easy - always know what is happening with orders
Excellent selection of exclusive product, fast service and delivery with goods always arriving in perfect condition
Perfect packing and aervise at my order. Also very fast delivery. Good packing around the vinyl. Very satisfying!
Great choice of music on all formats,great affordable pricing,arrives wuickly and well packaged,deffinately my number one go too for vinyl.
Appalling service, cancelling orders after delay after delay, and delivering orders without the stated signed extras. Due to already ordering, they have prevented purchasing Ltd. and signed editions that other sites have offered. No consideration, appalling behaviour and stunning disregard and disrespect of paying customers. This is a downgraded update of a previous review
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.