The lives on tiktok are always fun to watch, buying experience is interactive and if you have a dupe u can switch it for the sample or put it up for trade/chance! Shipping takes a while, but t... Ver mais
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Leia as opiniões dos outros
Terrible experience. They push customers off TikTok to avoid return rules, made multiple mistakes on a high-value order, then refused to fix them. They dragged me through endless messages offering ti... Ver mais
I've been shopping on Toybeta for almost 2 years. They have a great selection of art toy collectibles/blind box figures. Their products are 100% authentic. Toybeta's customer service has been responsi... Ver mais
I have purchased many times from Toy Beta and each time I have been very happy with all purchases. When I have had questions and /or concerns CS has responded efficiently and with resolutions I have b... Ver mais
Informações sobre a empresa
Escrito pela empresa
Founded in 2022, Toybeta is a livestream-based website offering over 100 blind box series, from limited-edition figures to plush toys, and surprise beans. Every day, collectors worldwide join our live stream to enjoy the thrill of real-time unboxing. Our interactive and transparent approach has built a loyal and enthusiastic community, with strong customer relationships and a steadily rising return rate. Many customers have gone from first-time buyers to long-term supporters. Whether you're a serious collector or a casual fan, you’ll find your favorite series here. We also welcome collaborations with blind box brands, designers, and manufacturers.
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I really love this shop
The lives on tiktok are always fun to watch, buying experience is interactive and if you have a dupe u can switch it for the sample or put it up for trade/chance!
Shipping takes a while, but thats logical as it has a long way to travel.
Everything ive ever ordered came in bubble plastic in and around the box!
Sadly even though they are carefully wrapped in bubble plastic, i still once had an item that got broken on the way here, but thats nothing a little plastic glue wont fix! Its not the companies fault when delivery companies are not careful with packages.
I would recommend ToyBeta if you are into blind boxes!
Best Online International Toy Shop
I love Toybetta for being the best international toy store that is CANADIAN friendly. Their toys are some of the best collectables I've found when ordering internationally. The packers are consise and very conscious about how they put your order together with a happy little note on the accompanying slip. I've never had a problem with any shipments. The containers are heavy and well constructed so your toys won't get damaged when traveling. The customer service is very prompt solving any issues or just wanting to reach out. The time it takes for your toys to arrive is a bit long but that just amps up the anticipation of what is to come. Their location is China which is half way around the world, therefore it does take time to recieve your goodies. If your Canadian, I implore you to take a scroll through their shop, you'll be pleasantly surprised. The shipping rate is consistently lower than any other toy shop, making it easier to order. I recommend Toybetta to the collectors that want authenticity.
Best customer service
They were able to help me and it made my day. I got the last box of a plush and didn’t realized I got the secret. The host also didn’t know since this plush was the last one and it wasn’t that popular. They show the sample and I traded. It wasn’t until after that I realized what I did and contacted their customer service pleading to swap back. They actually came through and were able to swap for me!! It truly made my whole week. I highly recommend toybeta to anyone. The hosts are friendly and customer service is wonderful. Thank you for such a positive experience.
Happy Customer
I have purchased many times from Toy Beta and each time I have been very happy with all purchases. When I have had questions and /or concerns CS has responded efficiently and with resolutions I have been satisfied with. I will continue to purchase my blind box collection from TB going forward. If you have hesitation, I hope this review will negate any uncertainty you may be having! Each one of the hosts are so kind (and funny) and will guarantee to have a lovely time with any one that you have opening your order!
Terrible experience
Terrible experience. They push customers off TikTok to avoid return rules, made multiple mistakes on a high-value order, then refused to fix them. They dragged me through endless messages offering tiny partial refunds instead of taking responsibility. Literally ten more dollars would have made it right, and they still refused. Looks friendly on Lives, but the moment something goes wrong, it’s excuses and blame-shifting. Easily the worst live seller experience I’ve had.
I love buying from Toybeta!
I love buying from Toybeta, their products are so cute and 100% authentic. Fast shipping and excellent packaging. Customer service is the best and very helpful. I highly recommend them! 💗
⭐️⭐️⭐️⭐️⭐️
I had a very good experience ordering from ToyBeta. At first, there were some issues with delivery to my country and the package was sent back to them. However, the ToyBeta team quickly found another carrier and re-sent my package successfully. Their customer service was responsive, supportive, and made sure I received my order without any problems in the end. I really appreciate their effort and would happily order again.
Fast shipping and well packed
I have only bought from them once but my experience was positive. The plush came in fast, it was well packaged and overall a great experience
Best customer service! Exceptional 100%
Best customer service!! Amazing packaging! I got my package today and it was opened on live but when I recieved it in person it was like they weren’t even opened 💕💕💕🌈 price is amazing cheap and affordable ! As a customer I buy constantly and compared to other companies this ones by far the top 1 !! Thank you so much for your love of making a customer happy 😃 good team!
Amazing customer service and shipping
Amazing customer service and shipping, if I can find it on toybeta I’m only buying from toybeta
Beautiful Bobocos
I placed my first order with Toybeta a week or so ago, and recieved my order today.
I love that you can purchase from their website, and watch them unbox your order. Their hosts have maintain a good pace, but they are always very helpful, and I love Jojo's sense of humor.
They do free giveaway from time to time, allow you to switch your item with their sample, or you can try to put your item up for trade.
The community on their unboxing channel is kind to I one another which is marvelous.
Order 4 Boboco's and they are all perfect. The price was good, the shipping was free (a little slow since I am in the USA and they are in China), and they arrived packed in a thick box in a very orderly fashion.
Absolutely nothing to complain about here. Thank you ToyBeta!
Good experience
I made about 3 purchases 1 per day. I was happy to find out that they combined my orders and I received my whole order in a big box. Items were individually packaged, neat and secure. I now understand why it took 3 days to ship out. If you watch their lives you will know they have a lot of customers with a lot of items in each order. If they are packaged the same with every order then it’s understandable. After it was shipped it only took 10 days to arrive. I have packages coming from same location (different company) that have been in transit since mid April it’s now June 6th and I have still not received them. I will be a returning customer and I would recommend them. Great prices too. Toy company’s nowadays are price gouging so bad and Toy Beta is still very reasonable and for that reason I will stay a happy customer of theirs!
ABSOLUTELY LOVE MY TB!!
ABSOLUTELY LOVE MY TB!!! I ran across Toybeta almost 2 years ago. I have way to much fun with Rina, Jesse and May May!!! AND MAMA LOTUS, LOVE MY MAMA LOTUS!!! Always a great time, the hottest new blindboxes and customer service that actually treats customers right. Will always be a customer.
I've always had a very positive experience with TB
I've always had a very positive experience with Toybeta. All host are very fun to watch and super nice. My orders arrived well packed (with bubble wraps on each). The shipping boxes are sometimes damaged, but that is due to the shipper throwing my packages at the door instead of dropping it in front properly. 🤬😡
But anyways, most of the items are plushies so I haven't gotten any damages. Maybe only the corner of my limited edition item got squeeshed which was sad... but not TB's fault.
Also, whenever I had a concern or questions, their customer service tries to help as soon as they can, and they are very nice too!
I have been ordering from them since I found them... maybe even ordered too much hahahahaha!
Love the team They got
Love the team They got. Good costumer service best prices I like that they got different choice of figuring and plush. 100% recommend them.
Best hosts and best service
Best hosts and best service. I never received any damaged items, not even a dented BB box. All items I have got from this shop has been official and genuine.
Love their products and they ship…
Love their products and they ship within a reasonable time. Customer service is very helpful.
Always reliable!
Been buying from ToyBeta since late 2023, my experience has always been great with ToyBeta from lovely hosts, easy to talk to CS, fast shipping and great packaging.
Always greatful for their help!
One of the Worst Online Shopping Experiences
My negative review is for an order I made from toybeta sometime towards the end of February. This order took 2 weeks just to ship, and another 2 weeks to actually arrive. It took a whole month from me paying to receive my order —completely unacceptable for a standard order.
I've ordered from this company before, and while shipping was never particularly fast, it was never this slow either.
To make matters worse, when the product finally showed up, it was damaged. It looked like someone had applied tape directly to the face of the plush, then ripped it off. This stripped off some of the paint and left behind a sticky, grimy residue. This item was a limited edition that was in its own box. I understand if the product was taken out of the box temporarily to ensure it was stored safely for transportation but for it to be damaged like this shows lack of care. This probably occurred while the order was waiting to be packed since they keep these orders on the floor with pets roaming.
My girlfriend has also had negative experiences with the care they take with the items. One of her Kimmons arrived with the nose completely scrapped off. It was dirty and looked like it had been kicked across the floor.
Customer service wasn't helpful in resolving the issue. I expected better quality control and faster fulfillment. I won’t be ordering from them again, and I recommend others be cautious.

Resposta da Toybeta
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