Tractor Supply Opiniões 

I bought a few items from their website and wanted them to mail it to me. I figured I'd save myself a drive to their store. This is the first time I've bought anything from Tractor Supply Co. (TSC).

First of all, their website is INCREDIBLY SLOW in response. There's obviously a lot goop being loaded or their web server needs to be upgraded. Very surprising since TSC appears to be a big company.

I ordered my items and was charged ~$10 for shipping which is fine. I was NOT given a choice in shipping services. I assume they were just going to mail it to me via USPS. It was to be shipped to a PO Box. The nice thing about my post office (PO) is they will accept deliveries from other shipping services. I've never had problems receiving shipments from other services like Amazon, FedEx, DHL, UPS, etc before.

TSC shipped my order via a company called "Roadie" which I later found out was an offshoot of UPS. Again, I was not given a choice in how they were going to ship it. In a few days, I start getting these failed calls and short texts from various phone numbers, area codes are all located in Georgia. I don't answer because I don't know these numbers. Finally, I get a series of texts with enough identifying information from this one number that I know it's about my TSC order. I text back to this number. No response. I call this number. It answers as disconnected! I call another Georgia number. It's also answers as disconnected!

There's a mail chute in my PO where services like Amazon, FedEx, DHL, etc. can drop their deliveries. This is well known. It appears the people at Roadie are too inexperienced or lazy to ask about this.

Roadie tried to deliver on Juneteenth which is a national holiday. Of course they failed to deliver it then. What were they thinking?

This morning, I get a text saying my order was delivered. But the picture proof shows the package was put ON A PUBLIC TABLE at the PO. It was NOT dropped into the mail chute. This table can be accessed by anyone walking by at the PO! I doubt the package will still be there for me to pick up. I doubt whether Roadie informed the PO people the package is there, otherwise they would have told him to put it in the mail chute.

I called TSC (877) 718-6750 to complain. I've been on hold all this time since I started writing this review. Going on 39 minutes now. That's another thing. It's impossible to reach a human on their phone!

Needless to say, I will not be buying anything from TSC again.

I went online to order Kitty Litter. Found the item I wanted and put it in the cart. I noticed that the website had put 3 other items in there with it, Total of 4 items. This is really scummy way to do business. I will NOT do business with a company that uses this type of business model.

Tractor supply has an app that asks if you want pick up or delivery. If you choose delivery it is a scam. They charge you a large delivery fee and when it doesn’t come and you call you are told it’s being shipped fed ex and will be there in over a week. So app says delivery, they take your money out of the bank then the receipt says shipping and you’re not allowed to cancel. Big SCAM!!!!

I ordered an ELLIOT blueberry. I wanted a late season fruit. Online description at TS says ripens Aug-Sept. Berries started ripening mid June.

I want is a free late season replacement NEXT planting season. Not gonna happen.

TS says not their problem. I am outside their 3 week window and the tag from the nursery matches what I ordered, even if the reality of the shrub doesn’t. Take it up with the vendor,

Vendor, Pirtle Nursery, says this variety ripens in June. Not their problem.

Customer service was very polite.

I was involved in a horrific situation by a third party vendor that Tractor Supply pays to go into their stores for remodeling. Merchco Services, Inc across the country. Merchco Services does hundreds of projects for Tractor Supply Company each year. I reached out to TSC, detailing the blatant retaliation and discrimination against me by Merchco management while working in one of their stores. TSC is well aware they have misogyny, narcissistic, homophobic managers out there screaming at a LBGTQ domestic violence victim and following me around their store, humiliating me by weaponizing my financial situation and telling me I am an emotional female. TSC has done absolutely nothing in my defense, as far as I have been made aware by their silence, they are standing behind that kind of behavior. I would definitely rethink stopping at the local TSC.

Wait time to speak to a CSR (Customer Service Rep.) has been 45 minutes and counting on attempt number two (attempt one was almost an hour). Wouldn't wait so long but they screwed up a pet pharmacy order and it has to be corrected.

Have sent the TS contact form, located on their website, and haven't heard anything for three days.

Seriously?! This is another example of an incompetent company that takes your money and runs. Shame on you thieves.

Shocking impossibility to unsubscribe from this company’s emails. Possible illegal.

Tractor supply is the worst company to deal with. Never have anything in store, nothing compared to Orchlens.And have to set on hold for 40 minutes to talk to someone in customer service and then they hang up on you.

I am trying desperately to get on Tractor Supply review site but when I do it takes me some place to sign up for emails, which I already get, it says click here but there's nothing there. I do love my local store and the people are great, I waited close to 30 minutes for somebody to answer the customer service phone line ... but they didn't so that's why they get one star I really did want to give my store a 5 star review, I would give them a Solid 5, I'm always greeted at the door and everybody is so nice, I used to get emails, emails no more!

Customer service is horrible at our local branch in gorham maine. There is a worker there that clearly hates her job and should quit. Worst customer experience since spectrum. I have been in that store 3 times wont ever go back again

They work you like dogs out in crazy heat even below freezing temperatures and cry they can’t afford to pay you more than the absolute minimum when it’s literally making almost a million dollars a day depending on the location it’s disgraceful they want so much from you as an employee tack on so many responsibilities but pay you as if you’re not the reason that location is thriving and making as much profit as it does

I want to say that Jerimiah at Main street store in Summerville, SC knows how to provide great customer service!! I want to thank him for his help.
I paid on line for my horse feed at St. George, SC chain only to get a message that the feed was not in stock AGAIN. Now, I'm waiting for a refund.
I've asked the manager at St. George, SC store 3 miles from my home to have specific horse feed available for me. More often than not I have to travel 28 miles to Jerimiah's store to get the molasses free feed my senior horses need.
I'm appreciative to Jeremiah in Summerville for the assistance and think that St. George could use some corporate help if they intend to succeed.

Placed an online order. First they wanted to charge over $18 shipping. Had it shipped to the closest Tractor Supply, went to pick up the PAID FOR order, was informed they sent it back, order arrived Monday went to pick it up Wednesday. Not only was this inconvenient in several ways, I was given the usual runaround from a poorly run business. The second time we were treated rudely at this store. Bonus for us, I found it all cheaper elsewhere.

You have a poor selection for oil filters and air cleaners for Briggs & Stratton just because you don't have lawn mowers you sell new with Briggs & Stratton motor doesn't mean you can't Supply the parts for it like oil filters and air filter if I want to get my oil filter and air filter I got to go to Family Farm and Home they have a big selection of it go look at theirs and copy them

Tractor Supply is an awful company! Tried to buy a plant, would take my charge card. Called customer service during their hours, and customer service was closed for some reason. Called the next day, waited for a call back. None received. I will NEVER buy anything from Tractor Supply, and HOPE YOU WILL NOT EITHER. They have an awful ratings on Trustpilot, Google, etc.

When you spend thousands on a zero turn and they say it will be delivered Monday so you take off work and it doesn't show so you call and haft to take tuesday off and still nothing so you call and are told they haft to put in another order, so now I will haft to take a 3rd day off and call and told that since it is free delivery that No one wants todo it, it's absolutely ridiculous and now my grass is so tall that I'm having to fight the bugs away from house

Horrible company. They sent me double orders of my 2 dogs heartworm meds. I now have 4 months of meds. I called once to get it postponed. The rep said it was and it wasn't. That's a contributing factor to my 4 month supply. Today I called again and they said it was canceled. I will call my bank and make sure they are blocked. On their website that they seem to be very proud of you can not postpone or cancel ONCE YOU GIVE THEM YOUR CREDIT CARD NUMBER THEY WILL OVERCHARGE YOU.

and now im understanding why your ratings are low because you have No customer service i waited over 3 hours on phone with No results when you loose enough business may then you will wake up

2 weeks ago while trying to place an online order and use my 4 10.00 rewards there app was having issues so the order would never go through. So I emptied my cart and went to the store. My 4 10.00 rewards have never gone back into my wallet. I have called 3 times and sent an email. I just get the run around every time. I should not take 2 weeks to resolve this problem. I will make it my mission to warn everyone not to use Tractor Supply. Go somewhere else!!!!

I love coming to the Hampton County, SC. Tractor Supply. Store #2993
They had run out of chicken scratch on the floor, so the manager immediately climbed a ladder to get me a bag from the back area. Unbeknown to her when she was pulling it from the pallet, it had a slight defect from when it was factory stitched and so she cheerfully gave me 25% off! That was an unexpected surprise. I have had many positive experiences, and this was just one of them. And I also LOVE that they carry SEA-90 mineral salt for my grazing animals and horses.