Fabulous radiators and great customer support. They really helped me with colours and finishes, and were particularly thoughtful about how to convert one of my two radiators to electric when it too sh... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fabulous radiators and great customer support. They really helped me with colours and finishes, and were particularly thoughtful about how to convert one of my two radiators to electric when it too sh... Ver mais
A empresa respondeu
Fantastic experience from initial enquiries to taking delivery of our Victorian 3 column 745mm Cast Radiator with the satin nickle Radiator valves and wall stays. Painted in Graphite grey was good mat... Ver mais
A empresa respondeu
Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed thro... Ver mais
A empresa respondeu
After living in our renovated house for a couple of winters we noticed one of the rooms had a cold spot so we decided to add a small column radiator to match the two we had previously bought from tra... Ver mais
A empresa respondeu
Escrito pela empresa
Trads Cast Iron Radiators has been established for over 20 years and has thousands of satisfied customers, as shown with our 5 Star Trustpilot reviews and customer gallery. Within our Lincolnshire-based factory and showroom, Trads highly skilled and experienced master-craftsmen assemble and hand-finish over 50 different styles and sizes of Cast Iron Radiators. The Cast Iron Radiators are built in sections and fully customisable up to 2 metres in length.
From traditional Victorian to ornate, Trads Cast Iron Radiators can be finished in over 10,000 colours from prestigious paint brands like Farrow & Ball, Little Greene and Roberson Liquid Metal. Alternatively, you can choose from specialist finishes including Hand Burnished (Polished), Satin Polish, Highlight, Verdigris, Vintage Copper, Hand Gilded and Pewter Lustre. Trads offer FREE colour swatches and a FREE colour match service; simply provide a wet sample
Whether renovating a period property, castle in Scotland, hotel in London or a chateau in France, Trads can facilitate. We offer Worldwide delivery and FREE UK Mainland Kerbside Delivery on radiator orders over £449 including VAT and accessories over £149 including VAT. Trads offers quality that is second-to-none, following a 60-step quality assurance process accredited by ISO9001. This gives us the confidence to provide a Lifetime Guarantee on ALL our Cast Iron Radiators. If you would like to see how your Cast Iron Radiators are made, please book a FREE Factory Tour.
VISIT OUR WEBSITE CONTACT USHurlingham Business Park, NG32 3HL, Fulbeck Heath, Grantham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service and beautiful radiator. I have since ordered two more of the same style.

Resposta da Trads
A stunning looking radiator. Good website. Very quick email response to any query. A pleasant member of staff on the phone. No delivery issues.

Resposta da Trads
Excellent customer service from ordering to delivery. I liked how I was kept updated by email at every stage of the manufacturing and quality assurance process. Arrived 2 weeks after ordering. We are delighted with our radiator. It’s beautiful and works perfectly. Would definitely recommend Trads.

Resposta da Trads
This company is amazing ! I needed a gasket for a radiator and even though I had not bought my radiator from them and it was not a big purchase they were so helpful. The customer service of this company is second to none. I have been restoring properties for years and I can say I haven’t come across such fine service before ! Thank you

Resposta da Trads
Very helpful customer service as they advised me the correct size radiator to fit my space.
Easy ordering system on website.
I was able to track the progress of my order and again customer service were very helpful when confirming delivery.

Resposta da Trads
Great product and customer service. Some difficulty with the delivery because of where I live but they sorted it out with no problems

Resposta da Trads
Excellent reliable service no dramas just did what they said

Resposta da Trads
Excellent quality. Really pleased with the finished product.
We were lucky and had dry days for the kerbside delivery.

Resposta da Trads
Love the product. And, whenever I have contacted the company, they have always been great.

Resposta da Trads
Before placing my order the company were super-responsive & helpful answering my queries.
Fast despatch, quick receipt, lovely product.
Unfortunately there was an error with my order, these things happen, however, the way it was handled -swiftly, efficiently & going above & beyond to ensure we had the correct items for an urgent deadline - was so impressive & very rarely experienced. They def value their customers!
Would highly recommend this company.

Resposta da Trads

Resposta da Trads
Super helpful advice when I called to enquire about a new radiator for my hall today, Tom provided excellent customer service and product knowledge.
Great variety of styles, huge range of colour options, and amazing price when considering quality and reassurance of lifetime guarantee. Can’t wait to make my purchase!

Resposta da Trads
The lady to whom I spoke was very, very helpful, to the extent that she posted me free samples of the grommets. Delivery was a little pricey with no option of Royal Mail which would have made the purchase cost less. But overall I cannot fault the service.

Resposta da Trads
good communication easy ordering process cant comment on the product its not been delivered yet

Resposta da Trads
We placed our order of a small radiator on 29/07 and it arrived on 07/09. There were some issues with delivery but Trads have since put this right and apologised. The radiator is good quality and what we wanted.

Resposta da Trads
Easy to order and great communication, and the product surpassed our expectation.

Resposta da Trads
Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed throughout the entire process and delivery was very smooth. The radiators themselves are first class quality and we couldn’t be more pleased. We honestly cannot recommend Trads highly enough. Many thanks.

Resposta da Trads
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.