Trads Opiniões 

233
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fabulous radiators and great customer support. They really helped me with colours and finishes, and were particularly thoughtful about how to convert one of my two radiators to electric when it too sh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic experience from initial enquiries to taking delivery of our Victorian 3 column 745mm Cast Radiator with the satin nickle Radiator valves and wall stays. Painted in Graphite grey was good mat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed thro... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After living in our renovated house for a couple of winters we noticed one of the rooms had a cold spot so we decided to add a small column radiator to match the two we had previously bought from tra... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de aquecedores
  2. Fornecedor de equipamentos e sistemas de aquecimento
  3. Serviços de aquecimento

Sobre Trads

Escrito pela empresa

Trads Cast Iron Radiators has been established for over 20 years and has thousands of satisfied customers, as shown with our 5 Star Trustpilot reviews and customer gallery. Within our Lincolnshire-based factory and showroom, Trads highly skilled and experienced master-craftsmen assemble and hand-finish over 50 different styles and sizes of Cast Iron Radiators. The Cast Iron Radiators are built in sections and fully customisable up to 2 metres in length.

From traditional Victorian to ornate, Trads Cast Iron Radiators can be finished in over 10,000 colours from prestigious paint brands like Farrow & Ball, Little Greene and Roberson Liquid Metal. Alternatively, you can choose from specialist finishes including Hand Burnished (Polished), Satin Polish, Highlight, Verdigris, Vintage Copper, Hand Gilded and Pewter Lustre. Trads offer FREE colour swatches and a FREE colour match service; simply provide a wet sample

Whether renovating a period property, castle in Scotland, hotel in London or a chateau in France, Trads can facilitate. We offer Worldwide delivery and FREE UK Mainland Kerbside Delivery on radiator orders over £449 including VAT and accessories over £149 including VAT. Trads offers quality that is second-to-none, following a 60-step quality assurance process accredited by ISO9001. This gives us the confidence to provide a Lifetime Guarantee on ALL our Cast Iron Radiators. If you would like to see how your Cast Iron Radiators are made, please book a FREE Factory Tour.

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Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

233 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(233)

16 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service and beautiful radiator

Great service and beautiful radiator. I have since ordered two more of the same style.

21 de maio de 2024
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Resposta da Trads

Thank-you for leaving a review, we're pleased to hear you are happy with your purchase, and are delighted to hear you've ordered further radiators.

Classificada 5 em 5 estrelas

A stunning looking radiator

A stunning looking radiator. Good website. Very quick email response to any query. A pleasant member of staff on the phone. No delivery issues.

9 de abril de 2024
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Resposta da Trads

Thank-you for leaving a review, we really do appreciate the feedback.

Classificada 5 em 5 estrelas

Excellent customer service from…

Excellent customer service from ordering to delivery. I liked how I was kept updated by email at every stage of the manufacturing and quality assurance process. Arrived 2 weeks after ordering. We are delighted with our radiator. It’s beautiful and works perfectly. Would definitely recommend Trads.

28 de março de 2024
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Resposta da Trads

Thank-you for leaving a review of your experience when purchasing cast iron radiators. We're delighted to hear you were delighted with both the product and service.

Classificada 5 em 5 estrelas

5star customer care !

This company is amazing ! I needed a gasket for a radiator and even though I had not bought my radiator from them and it was not a big purchase they were so helpful. The customer service of this company is second to none. I have been restoring properties for years and I can say I haven’t come across such fine service before ! Thank you

24 de abril de 2024
Opinião espontânea
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Resposta da Trads

Thank-you for sharing your experience, we're pleased to hear you found this to be a positive experience.

If you need anything else then please let us know.

Classificada 5 em 5 estrelas

Very Professional from start to finish…

Very helpful customer service as they advised me the correct size radiator to fit my space.
Easy ordering system on website.
I was able to track the progress of my order and again customer service were very helpful when confirming delivery.

2 de março de 2024
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Resposta da Trads

Thank-you for leaving a review. We're delighted to hear you had a positive experience, and love your new radiator. Please let us know if we can be any any further assistance.

Classificada 5 em 5 estrelas

Great product and customer service

Great product and customer service. Some difficulty with the delivery because of where I live but they sorted it out with no problems

15 de fevereiro de 2024
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Resposta da Trads

Thank-you for leaving a review, we're delighted to hear that you are happy with both the product and service received. If you need anything else then please let us know.

Classificada 5 em 5 estrelas

Excellent quality

Excellent quality. Really pleased with the finished product.
We were lucky and had dry days for the kerbside delivery.

6 de dezembro de 2023
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Resposta da Trads

Thank-you for leaving a positive review, we're delighted to hear you are pleased with the product.

Classificada 5 em 5 estrelas

Great products and service.

Love the product. And, whenever I have contacted the company, they have always been great.

7 de dezembro de 2023
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Resposta da Trads

Hello Peter, thank-you for leaving a review. We're delighted to hear you have found the customer service great, and that you love our products.

Classificada 5 em 5 estrelas

Fantastic service, lovely product

Before placing my order the company were super-responsive & helpful answering my queries.
Fast despatch, quick receipt, lovely product.
Unfortunately there was an error with my order, these things happen, however, the way it was handled -swiftly, efficiently & going above & beyond to ensure we had the correct items for an urgent deadline - was so impressive & very rarely experienced. They def value their customers!
Would highly recommend this company.

18 de janeiro de 2024
Opinião espontânea
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Resposta da Trads

Thank-you for leaving ourselves a review. We're delighted to hear that you were impressed with our customer service. Thank-you for the recommendation.

Classificada 5 em 5 estrelas

Beautiful radiators

Beautiful radiators, excellent quality, good communication

20 de novembro de 2023
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Resposta da Trads

Thank-you Tracey for leaving a review. We're delighted to hear you are pleased with your recent radiator purchase.

Classificada 5 em 5 estrelas

Super helpful advice when I called to…

Super helpful advice when I called to enquire about a new radiator for my hall today, Tom provided excellent customer service and product knowledge.
Great variety of styles, huge range of colour options, and amazing price when considering quality and reassurance of lifetime guarantee. Can’t wait to make my purchase!

17 de novembro de 2023
Opinião espontânea
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Resposta da Trads

Thank-you for leaving us a positive review. We're delighted to hear Tom was helpful with his knowledge, and we'll ensure he is aware of your kind words.

Classificada 5 em 5 estrelas

Excellent service.

The lady to whom I spoke was very, very helpful, to the extent that she posted me free samples of the grommets. Delivery was a little pricey with no option of Royal Mail which would have made the purchase cost less. But overall I cannot fault the service.

24 de outubro de 2023
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Resposta da Trads

Thank-you for leaving us a positive review. We're glad to hear you received the samples, and you found our customer service team helpful.

Classificada 5 em 5 estrelas

Site was easy to use

29 de setembro de 2023
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Resposta da Trads

Thank-you for leaving us a positive review, we’re glad to hear you found our website easy to use.

Regards

Trads Customer Service Team

Classificada 5 em 5 estrelas

good communication easy ordering…

good communication easy ordering process cant comment on the product its not been delivered yet

13 de setembro de 2023
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Resposta da Trads

Thank-you for leaving us a review, we’re pleased to hear the process to order was easy and we’re sure you’ll love the product once this has been received.

Regards

Trads Customer Service Team

Classificada 4 em 5 estrelas

Good quality radiator.

We placed our order of a small radiator on 29/07 and it arrived on 07/09. There were some issues with delivery but Trads have since put this right and apologised. The radiator is good quality and what we wanted.

7 de setembro de 2023
Opinião espontânea
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Resposta da Trads

Thank-you for leaving us a review. We’re glad that we’ve been able to resolve the issue with the delivery company for you and that the radiator has been delivered on the day requested for you. Please let us know if you need anything further.

Regards

Trads Customer Service Team

Classificada 5 em 5 estrelas

Radiators

Easy to order and great communication, and the product surpassed our expectation.

26 de julho de 2023
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Resposta da Trads

Thank-you for leaving ourselves a positive review. We’re delighted to hear you are pleased with the service received and the radiators surpassed your expectations.

Regards

Trads Customer Service Team

Classificada 5 em 5 estrelas

Absolutely Exceptional Service

Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed throughout the entire process and delivery was very smooth. The radiators themselves are first class quality and we couldn’t be more pleased. We honestly cannot recommend Trads highly enough. Many thanks.

16 de julho de 2023
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Resposta da Trads

Thank-you for leaving ourselves a positive review. We’re delighted to hear you are thrilled with both the service and radiators received. If you need anything else then please let us know.

Regards

Trads Customer Service Team

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