I have received a traingift and now I've been using it for more than a year with multiple tickets. I'm very satisfied, I also contacted them via email a couple of times and I received prompt and helpf... Ver mais
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Leia as opiniões dos outros
A great gift. Easy to to get to the recipient and a very striaghtforwad and smooth processxto go through in order to obtain a very useful gift.
A empresa respondeu
Die Buchung war sehr einfach und übersichtlich, man hat auf den ersten Blick gesehen welche Variante die günstigste war. Sitzplätze konnte man leider nicht auswählen, aber ansonsten würde ich die Seit... Ver mais
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jullie gebruiken email validatie regels van meer dan 10 jaar oud (!) mijn emailadres eindigend op ".amsterdam" wordt gezien als " invalid". Dit is sinds 2014 een legitieme Top-Level Domain. kort... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Traingift
Escrito pela empresa
Traingift is a premium gift voucher, redeemable for Interrail passes and train journeys to over 25,000 destinations across Europe.
This gift card allows the recipient to travel to their preferred destinations, whenever they choose.
Customize your gift with a personal image and message, beautifully printed on high-quality photo paper and presented on an elegant green gift card, or as a last-minute gift. We send the physical gift cards with free priority shipping worldwide. Our digital gifts are ready to give within 5 minutes.
The recipient easily books their train journey to a destination of choice or an Interrail Pass for flexible travel. From luxury trains to affordable intercity journeys, no matter how near or far, everyone will find the perfect option for an exiting train journey.
We strive to provide the best customer service. That is why we are available 24/7 for both the gift givers and the recipients. So far we've helped hundreds of thousands of customers giving and receiving the gift of making memories.
Give your recipient the freedom to decide when to travel and where to explore. We believe in experiences over things.
The #1 train gift card in Europe
Escrito pela empresa
- 2 year validity
- Plenty of time to redeem
- Free worldwide delivery
- Instant delivery of digital gifts
- Personalize your gift
- Add a photo and a message
- Train journeys around Europe
- Travel to over 25,000 destinations
The perfect gift for sustainable travel
Personalize your gift with a photo and message
Choose instant email delivery for a quick, paperless surprise, or a printable gift card for a personal touch. Every Traingift supports sustainable travel, helping reduce carbon footprints while creating unforgettable journeys. Gifting that’s good for your loved ones and the planet!
Informações de contacto
Concertgebouwplein 7, 1071 LL, Amsterdam, Holanda
- traingift.com
Need ideas for the perfect gift? 🎁
4,6
Excelente
488 opiniões
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Searching for explanation for the added charges
I purchased a voucher for a relative for £50. When I went to book for her and a friend, the cost of two one way tickets from Stansted airport to Norwich was £90. I purchased the tickets using my voucher and paying £40 balance on my card. Once this was done, the relative, who travels this route regularly, said that on Trainline and direct with the railway was £23 each one way, a total cost of £46. I had paid £90 for the same journey for 2. I contacted Traingift who said "Our pricing is determined by our suppliers, according to factors such as route, fare, ancillary services, etc. Additionally, as we work with a supplier, an administrative fee is included in the rates provided to us.
Lastly, it is kindly advised not to compare our prices with those of other third parties, as they often include outdated/cached data or charge additional fees at checkout on top of their seemingly attractive prices."
Can anyone explain how this doubles the price of the ticket? I could have paid £46 for the journey. Instead I purchase a £50 voucher and added £40 to pay for their suppliers, ancilliary service and admin fees!! What a rip off!
Where is the incentive to use Traingift for travel within the UK?
22 de maio de 2026
Opinião espontânea
Resposta da Traingift
Dear Den,
Thank you for your feedback.
Train fares are determined by the rail operators and can vary depending on route, fare type, and availability. As we work with a supplier, the prices we receive may differ from those shown on other platforms.
After reviewing your previous conversation with our team, I can see that the price difference for the route you mentioned was checked at the time, and the fares available to us were not as far apart as mentioned.
To make sure we fully understand the difference you are seeing, I will contact you directly so we can review the details together and ensure everything is clear.
Kind regards,
Maria_D
Traingift Team
A great gift
A great gift. Easy to to get to the recipient and a very striaghtforwad and smooth processxto go through in order to obtain a very useful gift.
23 de maio de 2026
Resposta da Traingift
Dear Mr Fitzpatrick,
Thank you for your review.
A gift that moves quickly from idea to recipient, without friction along the way, makes the whole experience feel seamless and purposeful. It’s great to know the process was straightforward and smooth throughout, delivering something practical and easy to share.
Kind regards,
Vaggelis
Traingift Team
Resposta da Traingift
Hello David,
Thank you for your kind feedback.
We are glad to hear that purchasing and using the voucher was easy for you.
Kind regards,
Nikolas
Traingift Team
Good service
I have received a traingift and now I've been using it for more than a year with multiple tickets. I'm very satisfied, I also contacted them via email a couple of times and I received prompt and helpful responses.
21 de maio de 2026
Resposta da Traingift
Hello Val,
Thank you for your kind feedback.
We are delighted to hear you have enjoyed using your Traingift and that our support team could assist you promptly.
Kind regards,
Nikolas
Traingift Team
Resposta da Traingift
Hello Moyo,
Thank you for sharing that you really enjoyed it.
We’re very happy to hear this and truly appreciate your feedback.
Kind regards,
Nikolas
Traingift Team
Alles gut bis zur Zahlung
Alles gut bis zur Zahlung. Weder ApplePay noch EPS funktionieren. Ich musste nun Karte verwenden, was ich eigentlich vermeiden wollte.
14 de maio de 2026
Resposta da Traingift
Liebe Diana,
vielen Dank für Ihre Bewertung.
Wir können in unserem System sehen, dass eine erfolgreiche Zahlung mit Ihrer Kreditkarte eingegangen ist; allerdings können wir keine abgelehnten Transaktionen mit Apple Pay oder einer anderen Zahlungsmethode finden.
Um weitere Informationen einzuholen und mögliche Probleme zu ermitteln, werde ich Ihnen nun eine E-Mail senden, damit wir dies weiter besprechen können.
Mit freundlichen Grüßen,
Stefanos
Traingift-Team
Resposta da Traingift
Hello Alex,
Thank you for your feedback!
We’re glad you found it easy to navigate.
Kind regards,
Nikolas
Traingift Team
Resposta da Traingift
Hello Gina,
Thank you for your kind feedback!
We’re glad everything was quick and straightforward for you.
Kind regards,
Nikolas
Traingift Team
The email should be more explicit about…
The email should be more explicit about how to redeem your code. Other than that, easy ordering process!
8 de maio de 2026
Resposta da Traingift
Hello Jacob,
Thank you for your feedback!
We’re glad you found the ordering process easy.
Kind regards,
Nikolas
Traingift Team
prehistorische email validatie regels
jullie gebruiken email validatie regels van meer dan 10 jaar oud (!)
mijn emailadres eindigend op ".amsterdam" wordt gezien als " invalid". Dit is sinds 2014 een legitieme Top-Level Domain.
kortom ik moest een email adres van iemand anders gebruiken. Update je systemen svp.
8 de maio de 2026
Resposta da Traingift
Bijgewerkt op 18 mei 2026
Beste BJ,
Ik heb geprobeerd contact met u op te nemen; echter, het is mij niet gelukt u te bereiken.
Ik heb ons technische team hier al van op de hoogte gebracht en ik zou graag met u bespreken welke extra feedback u eventueel voor ons heeft.
Kunt u alstublieft via onze website opnieuw contact met mij opnemen, zodat we dit samen kunnen bekijken?
Met vriendelijke groet,
Maria D
Traingift Team
––––––––––––––––––––––––––––––––––––––––––––
Beste BJ,
Bedankt voor je feedback.
We waarderen je opmerkingen over de e-mailvalidatie. Het is voor ons erg belangrijk om een soepel proces te garanderen, van het kopen van een cadeau tot en met de verzilvering, en we zullen dit verder met ons team onderzoeken.
Ik zal ook persoonlijk contact met je opnemen om te volgen en te kijken of er nog verdere feedback of hulp is die we kunnen bieden.
Met vriendelijke groet,
Maria_D
Traingift Team
great edition
4 de maio de 2026
Resposta da Traingift
Hi Penelope,
A thoughtful addition like this can turn a simple gift into something a bit more memorable and practical for the recipient.
Good to know the experience felt like a valuable choice when putting the gift together.
Kind regards,
Vaggelis
Traingift Team
aggiungere altri orari alla stazione…
aggiungere altri orari alla stazione rho fiera milano
29 de abril de 2026
Resposta da Traingift
Dear Grazia,
Thank you for sharing your feedback.
At Traingift we are continuously working with our booking suppliers to improve our available offerings and provide a top-class experience to our customers.
Despite our best efforts, specific routes may not be available to us via our partners and remain restricted only to the train operator's portal.
I will now reach out to you personally to ask more details on how we could improve your experience with your booked itinerary.
Kind regards,
Nikos_K
Traingift Team
Resposta da Traingift
Bonjour Julien,
C'est précisément pour offrir une expérience aussi fluide et simple que celle-ci que Traingift a été conçu. Nous sommes ravis de constater que tout vous a semblé clair et facile à utiliser du début à la fin, ce qui a permis de transformer facilement la carte cadeau en un voyage confirmé.
Cordialement,
Vaggelis
L'équipe Traingift
Pas de lien avec les cartes de réduction SNCF
C’est vraiment très dommage qu’on ne puisse pas associer les cartes de réduction SNCF. J’ai l’impression de ne jamais vouloir utiliser ma carte cadeau, voire même pas la recommander aux gens autour de moi parce que c’est contreproductif de payer 1.5x le prix avec une carte cadeau quand on a des réductions sur le site du vendeur. Je n’ai pas du tout apprécié user la carte cadeau comme ça, ça la rend beaucoup moins bénéfique. L’équipe service client est top par contre !
12 de abril de 2026
Resposta da Traingift
Chère Yasmina,
Merci d'avoir pris le temps de nous faire part de vos commentaires.
Nous comprenons votre remarque concernant les cartes de réduction SNCF et l'impact que cela peut avoir sur le rapport qualité-prix lors de la comparaison des tarifs. Notre plateforme utilise les tarifs fournis par nos partenaires, qui peuvent différer de ceux proposés directement par les opérateurs ferroviaires ou dans le cadre de programmes de réduction spécifiques.
Nous apprécions vos commentaires élogieux à l'égard de notre service client et tiendrons certainement compte de vos remarques pour continuer à améliorer notre offre.
Cordialement,
Vaggelis
L'équipe Traingift
Resposta da Traingift
Dear Customer,
Thank you for taking the time to share your feedback.
We are pleased to hear that chat support provided you with the assistance you needed. We truly appreciate you sharing your positive experience with us, and we assure you that we are always happy to help whenever needed.
Kind regards,
Dimitris
Traingift Team
Resposta da Traingift
Hi Pares,
Thank you for your review.
We are happy to hear that you found the information you were searching for!
Our team is always here to assist with any requests or inquiries you may have.
Kind Regards,
Dimitris
Traingift Team
Resposta da Traingift
Hi Frédéric,
Merci d’avoir pris le temps de laisser un avis.
Nous sommes ravis d’apprendre que la carte cadeau vous plaît. Votre satisfaction est très importante pour nous, et nous vous remercions d’avoir partagé votre expérience.
Nous restons bien entendu à votre disposition pour toute assistance future.
Bien cordialement,
Dimitris
Équipe Traingift
Zu Empfehlen!
Die Buchung war sehr einfach und übersichtlich, man hat auf den ersten Blick gesehen welche Variante die günstigste war. Sitzplätze konnte man leider nicht auswählen, aber ansonsten würde ich die Seite absolut empfehlen. Kauf von Ticket und das Einlösen des Gutscheins hat problemlos geklappt.
5 de abril de 2026
Resposta da Traingift
Hello Hannes,
Thank you for your feedback!
We're glad the booking process was easy and clear, and that purchasing and redeeming your voucher went smoothly.
We appreciate your recommendation.
Kind regards,
Nikolas
Traingift Team
La réservation de mon train s’est faite…
La réservation de mon train s’est faite en quelques minutes. Site clair, options bien expliquées et paiement sécurisé. Je suis très satisfaite !
3 de abril de 2026
Resposta da Traingift
Hello Valerie,
Thank you for your feedback!
We're glad your train booking was quick and easy, with clear options and secure payment.
We’re happy to hear you’re very satisfied and appreciate your support.
Kind regards,
Nikolas
Traingift Team
Le site est pratique d'utilisation
Le site est pratique d'utilisation, je recommande l'idée
1 de abril de 2026
Resposta da Traingift
Hello Guillaume,
Thank you for your feedback!
We're glad you found the website easy to use and appreciate your recommendation.
We value your support.
Kind regards,
Nikolas
Traingift Team
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