The staff were professional at all times. They didn’t Russ me off the phone, they took their time to explain how to make my design better. I was walked step by steps. All the associates who assisted m... Ver mais
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The staff were professional at all times. They didn’t Russ me off the phone, they took their time to explain how to make my design better. I was walked step by steps. All the associates who assisted m... Ver mais
A empresa respondeu
My experience with Transfer Express has always been excellent. I've been a customer for over 5 years. The design application on the site is very easy to use, whether designing from their usable artw... Ver mais
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Kayla - Customer Rep - was outstanding in helping me through a difficult process, even though I have been doing this going on three decades. However, I am upset that the print process for full color,... Ver mais
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Great quality transfers! Transfer Express is my go-to shop for transfers. They are great to deal with. Can't wait to run this order. This will be my first time running Ultra-Color Pro. Super stoked, a... Ver mais
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Escrito pela empresa
Tyler Boulevard 7650, 44060, Mentor, Estados Unidos da América

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Respondeu a 97% das suas opiniões negativas
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There is visible white outlines on one of the transfers. Also not happy with the overall condition or handling of the gang sheet. Honestly disappointed in my first order. I have been using supacolor and ninja and was really hoping transfer express would be better. Not so impressed. Great samples. Poor qa and not impressed with shipping costs. I thought based on the price of shipping and handling that I would realize added quality. No to say the least.

Resposta da Transfer Express

Resposta da Transfer Express
I will not be using Transfer Express moving forward. I have been ordering transfers for over five years and had never used Stahls before. I had heard great things about the company, but unfortunately my experience has been disappointing.
My first issue was during signup. The website advertised “50% off your first order,” yet I never received this offer via email or any other method. I contacted customer service, and the assistance I received was unhelpful. The issue had to be escalated to the IT team just to confirm the email was sent. By that time, I had already placed my first order, and it clearly showed the discount was not applied.
I explained that I did not need a refund or credit and simply wanted to apply the promotion to my next order. I was told I would receive a follow-up later that day, but I never heard back. I called again the following day and was given no new information. I also found it concerning that customer service was unable to view or confirm the promotional emails sent to customers.
To add to this, my first order arrived with several transfers that had noticeable smudging on the print surface.
Overall, this has not been a positive first experience, and it did not meet the expectations set by the company’s reputation.

Resposta da Transfer Express
Keeping up with the industry changes and technology so we can stay up to date

Resposta da Transfer Express
They put a lot of care in packaging the heat transfers and I like that they included a little sample on a fabric. Shipping was also fast and the quality of the transfers is great. It’s my first time buying for my business and I am very pleased. I can’t wait to upload more designs and purchase again.

Resposta da Transfer Express
I have been a customer for years! And I received an order that is horrible! They will not reprint it nor refund me! I had to reorder and only got 15% off of it! I am so upset by this and will not be ordering anything else! I am looking for a new company!!

Resposta da Transfer Express
I’ve done business with TE for over 3 decades and they have always, ALWAYS done a great job. Their customer service is beyond compare and their art work is impeccable

Resposta da Transfer Express

Resposta da Transfer Express
The quality is Amazing. Customer service was amazing, helped me get exactly what I needed for the best price. Fast shipping. All around the best experience! Will definitely be using them for everything I need!!

Resposta da Transfer Express

Resposta da Transfer Express
The initial order was unclear upon their receiving it via online order (partially my fault) so I was contacted by their team and the details of the designed were discussed and clarified. I received my order within the time discussed and like always the quality was exceptional.

Resposta da Transfer Express

Resposta da Transfer Express
The customer service was spectacular! My calls generally take a while and they never rush me! They always kind!

Resposta da Transfer Express
Great customer service. Prices are extremely high compared to other dtf companies

Resposta da Transfer Express
Transfer express out did themselves. I uploaded my emblem and the transfers that came in are not only perfect but go on so easy. I will definitely be ordering from here again and if anyone is trying to make business apparel then this is the way to go.

Resposta da Transfer Express
I paid extra for shipping to have my order here by Friday for an event on Saturday and it didn't show up on Friday. They said it was because of the Holiday which was Thursday. Tuesday and Wednesday were not holidays but on Friday it looks like it hadn't even been picked up yet.

Resposta da Transfer Express
Customer service was very helpful with putting in my order and getting my account straight as this was the first time I ordered personally, as someone else did it in the past

Resposta da Transfer Express
Shipped out at a speedy time. Directions clear. My hoodie came out amazing. Will come back ANYTIME!!

Resposta da Transfer Express
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