O pålitlig företag rekommenderar inte att folk ska överföra pengar. Det stämmer inte med snabb överföring tog fyra dagar tills jag fick mina pengar tillbaka efter mycket chatt. ringde dem 20 gånger ti... Ver mais
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Leia as opiniões dos outros
I used TransferGlaxx and made several transfers. It's an excellent, reliable, and secure money transfer company. I sent money to East Africa, including Eritrea, Ethiopia, Uganda, Somalia, and Djibout... Ver mais
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Till mig så funkade det perfekt vid varje överföring. Brukar skicka till Libanon och är billigare än deras konkurrenter som jag själv varit ombud till. Rekommenderas starkt om men har allt grönt. Utlä... Ver mais
A empresa respondeu
2025-08-30 Supporten har ringt mig och löste ärendet. Det var Mycket dålig kundservice! Jag har försökt ringa dem flera gånger utan framgång. Jag har väntat i telefonkö i mer än tre timmar, me... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Transfer Galaxy, we are trying to make the world a little fairer. We are democratizing international payments; making remittances cheaper, safer & smarter.
Informações de contacto
Osmundgatan 12, 703 83 , Örebro, Suécia
- +46 10 410 29 00
- support@transfergalaxy.com
- transfergalaxy.com
3,7
Aceitável
219 opiniões
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
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Money not receiving and no response
I do not recommend Transfer Galaxy at all. My experience with this transfer agency has been very bad. They took my money, but my recipient did not receive anything. Every time I contacted their customer service, I got no real response—only empty apologies and no solutions.
They keep saying “sorry” but never actually fix the problem. I felt ignored and frustrated because nobody helped me or explained what was happening with my transfer. I wasted a lot of time and energy trying to get answers.
Overall, Transfer Galaxy is the worst transfer agency I have ever used. I would give them 0out of 5 stars. Save yourself the trouble and use another service.
17 de agosto de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Thank you for rating us. You are welcome to let us know what updates or changes you would like to see in our app, in order to give us an 5 star rating, you can write to us at feedback@transfergalaxy.com - Best wishes
I used Transfer Galaxy to send money…
I used Transfer Galaxy to send money to my family, and I am disappointed the service. After sending the money, next day they ask me , including the ID of the receiver and my bank details.
Due to this negative experience, I will no longer be using their service and strongly advise others to avoid it as well.
9 de agosto de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Dear MoMo,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We take all reviews seriously and strive to provide the best service possible.
Could you please contact us directly at support@transfergalaxy.com or phone number +46104102900?
We would love to address your concerns and find a solution that works for you.
Your satisfaction is important to us, and we hope to earn back your trust.
Thank you,
Transfer Galaxy Team
I recently used Transfer Galaxy to send…
I recently used Transfer Galaxy to send money to my family, and I am extremely disappointed with the service. After sending the money, I was unexpectedly asked to provide sensitive information, including the ID of the receiver and my bank details. Despite complying with these requests, my account was blocked without any explanation or resolution.
Due to this negative experience, I will no longer be using their service and strongly advise others to avoid it as well.
9 de agosto de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Dear Ismael,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We take all reviews seriously and strive to provide the best service possible.
Could you please contact us directly at support@transfergalaxy.com or phone number +46104102900?
We would love to address your concerns and find a solution that works for you.
Your satisfaction is important to us, and we hope to earn back your trust.
Thank you,
Transfer Galaxy Team
Veldig bra😊😊😊
7 de agosto de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Tack för din feedback, den uppskattas verkligen. Ha en bra dag!
WORST COMPANY I HAVE EVER DEALT WITH
WORST COMPANY I EVER DEALT WITH:
Punch of unprofessional people who don’t listen, don’t consider, don’t look at any details and presumptuous .
They asked me to pay for a transaction I cancelled after 3 years and claimed that they payed the money to the recipient . After I checked everything I found out they have sent me an email of payment confirmation same time with a different transfer I made 4 months after the day they been claiming they payed the money to the recipient . I asked them to send me the confirmation e-mail, which the system sends automatically when the money arrives at its destination . They refused to do so, and instead sent me a screenshot of a ticked box on their system . Worst again, they sent me an invoice in € with same amount as £ . This situation is still ongoing as they don’t want to listen or to look at proofs I am presenting to them, and correct their wrong doings . All this time my account with them is suspended more than a year now . I regret that I recommended this company to many people before this issue arris’s .
3 de julho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Dear Ali,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We take all reviews seriously and strive to provide the best service possible.
Could you please contact us directly at support@transfergalaxy.com or phone number +46104102900?
We would love to address your concerns and find a solution that works for you.
Your satisfaction is important to us, and we hope to earn back your trust.
Thank you,
Transfer Galaxy Team
I hope i can warn someone
I hope i can warn someone by writing this:
they just ask for pictures and information of your debit or credit card and never activate your account. just one big scam!
17 de julho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Hi there, thank you for your feedback. Transfer Galaxy is a licensed payment institution and regulated by the Swedish Financial Supervisory Authority. Our customer service is available in 7 languages, and we want to provide the best service to our customers. You are welcome to let us know what updates or changes you would like to see in our app, in order to give us an 5 star rating, you can write to us at feedback@transfergalaxy.com - Best wishes
Quick service
I saw Transfer Galaxy online and tried. In comparison to other services, they were very very quick! professional and money was available within minutes! Because of bad experience at WU, I did Transfer Galaxy and they are truly amazing and experienced!
10 de julho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Hi, thank you very much for your comment and for giving us the opportunity to serve you and meet your expectations. We appreciate your loyalty and we are always here to assist you.
Warm regards, The Transfer Galaxy Team
ครั้งแรกในการสมัครใช้งานเราไม่เข้าใจเลยใ…
ครั้งแรกในการสมัครใช้งานเราไม่เข้าใจเลยใช้งานไม่ได้. แต่ได้รับการติดต่อช่วยเหลือจากพนักงานในการเปิดใช้งาน..ทำให้เข้าใจและง่ายขึ้น..ในการโอนเงินแต่ละครั้งก็เร็วเเละสะดวกมาก..มีไม่กี่ครั้งที่อาจจะล้าช้าบ้างแต่ก็เข้าใจในระบบบางครั้งอาจล้าช้าได้..ไดๆคือชอบและประทับใจคะ..
15 de junho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
เรียน ลูกค้าผู้มีอุปการะคุณ
เราขอขอบคุณสำหรับความคิดเห็นของคุณ และจะพยายามอย่างเต็มที่เพื่อให้บริการที่เป็นเลิศแก่ลูกค้าของเราอย่างต่อเนื่อง
ขอแสดงความนับถือ
ทีมงาน ทรานเฟอร์ กาแลคซี่
They just wasted my time
just after less than 12 hours, Mr Peshwa I think he’s a manager he called to me and he fixs all problems for me and really he was very respectfull man he sort out everything for me and good transferring money at the right time. Sort out all of it great and great company, thank you.
@PESHAWA THANK YOU
13 de junho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Dear Mohammed,
We are grateful for your feedback and will continue to strive for excellence in serving our valued customers.
Best regards,
The Transfer Galaxy Team.
Det är bra och snabb.
13 de junho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Hej Sukarn,
Tack för din feedback.
Vi är glada över att höra att du är nöjd med vår service.
Med vänliga hälsningar,
Transfer Galaxy
Det värmer verkligen mitt hjärta att ni…
Det värmer verkligen mitt hjärta att ni finns där för oss. Att skicka pengar till mitt land genom er är både enkelt och smidigt.
10 de junho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Hej Samuel,
Tack för din feedback.
Vi är glada över att höra att du är nöjd med vår service.
Med vänliga hälsningar,
Transfer Galaxy
ดีมากๆค่ะ
บริการดีสุดยอดค่ะรวดเร็วทันใจขอบคุณมากๆนะค่ะที่ให้บริการ
12 de junho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
เรียน ลูกค้าผู้มีอุปการะคุณ
เราขอขอบคุณสำหรับความคิดเห็นของคุณ และจะพยายามอย่างเต็มที่เพื่อให้บริการที่เป็นเลิศแก่ลูกค้าของเราอย่างต่อเนื่อง
ขอแสดงความนับถือ
ทีมงาน ทรานเฟอร์ กาแลคซี่
ง่ายมาก สดวก รวดเร็วค่ะ ขอบคุณในบริการดีๆค่ะ
9 de junho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
เรียน ลูกค้าผู้มีอุปการะคุณ
เราขอขอบคุณสำหรับความคิดเห็นของคุณ และจะพยายามอย่างเต็มที่เพื่อให้บริการที่เป็นเลิศแก่ลูกค้าของเราอย่างต่อเนื่อง
ขอแสดงความนับถือ
ทีมงาน ทรานเฟอร์ กาแลคซี่
บริการดีมากๆๆส่งเงินได้รวดเร็วและถูกต้อง…
บริการดีมากๆๆส่งเงินได้รวดเร็วและถูกต้องจริงๆ ชอบที่จะส่งเงินกับ บริการนี้คะ
11 de junho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
เรียน ลูกค้าผู้มีอุปการะคุณ
เราขอขอบคุณสำหรับความคิดเห็นของคุณ และจะพยายามอย่างเต็มที่เพื่อให้บริการที่เป็นเลิศแก่ลูกค้าของเราอย่างต่อเนื่อง
ขอแสดงความนับถือ
ทีมงาน ทรานเฟอร์ กาแลคซี่
Very good application ,very fast and…
Very good application ,very fast and very easy to use 👍🏻
Thank you very much 🙏🏻
25 de maio de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Dear Natthaphat,
We are grateful for your feedback and will continue to strive for excellence in serving our valued customers.
Best regards,
The Transfer Galaxy Team.
Rekommenderas varmt till alla
Rekommenderas varmt till alla. Snabbt överföring och är överraskande varje gång när jag skickade pengar till mina kära i Thailand. Jag känner mig trygg,säker utan krångel och trevligt att använda Tranfer Galaxy.
8 de junho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Hej Bussara,
Tack för din feedback.
Vi är glada över att höra att du är nöjd med vår service.
Med vänliga hälsningar,
Transfer Galaxy
Värdelös kundtjänst.
Värdelös kundtjänst.
Skulle skicka pengar till Jordanien pengarna dras från min kontot men överföring går inte jag ringer kundtjänsten som lovad att de skulle skicka tillbaks pengarna igenom två timmar men de gjorde de inte.
7 de junho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Hej Kalel,
Vi beklagar att vi inte uppfyllde dina förväntningar.
Kontakta gärna kundservice genom att fylla i kontaktformuläret. Du kan hitta allt detta i vårt hjälpcenter, vårt team hjälper dig alltid om du har några frågor eller andra problem som du kan uppleva!
Hjälpcenter: https://transfergalaxy.com/en/contact-us/
Med vänliga hälsningar,
Transfer Galaxy
Jag är väldigt nöjd och tack för era…
Jag är väldigt nöjd och tack för era fin arbete
Mvh
Wasana
7 de junho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Hej Wasana,
Tack för din feedback.
Vi är glada över att höra att du är nöjd med vår service.
Med vänliga hälsningar,
Transfer Galaxy
บริการดีและรวดเร็วมากค่ะ
7 de junho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
เรียน ลูกค้าผู้มีอุปการะคุณ
เราขอขอบคุณสำหรับความคิดเห็นของคุณ และจะพยายามอย่างเต็มที่เพื่อให้บริการที่เป็นเลิศแก่ลูกค้าของเราอย่างต่อเนื่อง
ขอแสดงความนับถือ
ทีมงาน ทรานเฟอร์ กาแลคซี่
Pengarna kom väldigt snabbt.
6 de junho de 2024
Opinião espontânea
Resposta da Transfer Galaxy
Hej Namaoy,
Tack för din feedback.
Vi är glada över att höra att du är nöjd med vår service.
Med vänliga hälsningar,
Transfer Galaxy
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
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Leia mais sobre como processamos as opiniões na Trustpilot.
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