Average cause after making payment ticket issue took 2 hours and no mail came after the money was paid. Also the customer service asked me to pay 18 aed for giving the ticket saying price got high bef... Ver mais
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Leia as opiniões dos outros
Quite straight forward to book through & the support staff are knowledgeable. Very good value for money compared to other travel companies. Juli Tiwari was my suuport / booking agent. THANKS!
A empresa respondeu
Prince Singh has made my year! he has given me customer service levels above anything else I have ever experienced, I wish everyone I dealt with was even 1% as helpful as him, he truly is the greates... Ver mais
A empresa respondeu
Amar made the whole ticket booking thing a total breeze. I usually get a headache just looking at flight times, but he sorted the lot in no time. No faffing about, no hidden costs, just straightforwar... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Traveasy.com has the ability to price thousands of flight routings and hotel properties at the most competitive price. We offer 24/7 support for our customers and we request your reviews to be able to improve our service to you.
Informações de contacto
14 Hanworth Road, Hounslow, Middlesex, TW3 1UA, Reino Unido
- 0208 819 9853
- info@traveasy.com
- traveasy.com
4,4
Excelente
3 mil opiniões
Respondeu a 97% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had booked my ticket with prince help…
I had booked my ticket with prince help me a lot
2 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear,
Thank you for your feedback. We’re glad Traveasy could help you find a competitive flight price. Our team works hard to always offer great value on flights, and we look forward to helping with your next booking.
Warm Regards,
Traveasy
Prince Singh has made my year
Prince Singh has made my year! he has given me customer service levels above anything else I have ever experienced, I wish everyone I dealt with was even 1% as helpful as him, he truly is the greatest customer service agent ever! he sorted EVERYTHING out for me at no additional price and I am eternally grateful for him, I wish him a fantastic life in the future, and all the best wishes.
Once again, THANK YOU, PRINCE SINGH!!!
25 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear,
We were really pleased that your experience booking with Traveasy was so rewarding. We always strive to make booking flights as easy and affordable as possible and look forward to helping you plan your next trip. Thank you!
Warm Regards,
Traveasy
Intead of sending me tickets their website gave me an error. After 30 minutes support called me and asked to may extra
I came to their website from Google Flights because it was the cheapest option. I paid for the tickets within 15 minutes, as their website required but instead of success page and receiving an email with tickets I faced a page /RedirectFailed where I had to fill my contact details. I contacted their support via WhatsApp number on their website but nobody replied... After some time I received a call from them saying that price has changed and I have to pay 250 AED more. Clearly it is a SCAM company which first advertises cheapest price but after the payment the will try to squeeze more money from you.
After the call I checked Google Flights website and saw the same price I paid for my tickets both on Google Flights and on their website. Avoid!
26 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Dmitriy,
We are sorry to hear about your experience. As with all airline bookings, fares are subject to live inventory and dynamic pricing. Once payment is received, a payment confirmation is issued; however, the booking is not fully confirmed until the ticket has been issued. Once the ticket has been issued there is an additional confirmation mail sent. We understand that changes in fare availability between payment and ticket issuance can be frustrating. Our team works to secure bookings at the confirmed price wherever possible, but where airline pricing changes in real time, this can affect the final ticketing outcome. We note your comments and appreciate your feedback. We remain committed to ensuring our booking process and communications are as clear as possible for all customers.
Juli Tiwar
Juli Tiwari,
Amazing work, you were quick enough to grab a last available seat for me, thanks for your amazing service.
25 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Samiullah,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
customer service is very cooperative specially Miss Juli
customer service is very cooperative. Rates are also very comparative compare to others.
23 de abril de 2026
Resposta da Traveasy
Dear Naseem,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
My expericene was good and prince was a…
My expericene was good and prince was a excllent guide he help me alot in my decision making
24 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Rahul,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Booking Experience through one of…
Booking Experience through one of employee named Prince was Awsm.
18 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Rohit,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Prince of Travesy did an excellent job…
Prince of Travesy did an excellent job of booking.
24 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Bobby,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
juli sorted out my ticket issue and was…
juli sorted out my ticket issue and was fantastic , well done juli. ! u r the best
22 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Alina,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
A seemless booking process with…
A seemless booking process with Traveasy. Easy, fast and efficient fir my last minute booking. Thank you to Prince Singh who help us with our queries quickly and thoroughly by phone.
20 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Sarah,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Smooth booking and best customer support
Booking was smooth and CS person Juli also awesome helped me out whenever needed.
Must recommended
22 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Jatin,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Honesty
Amar made the whole ticket booking thing a total breeze. I usually get a headache just looking at flight times, but he sorted the lot in no time. No faffing about, no hidden costs, just straightforward and sorted. Absolute legend.
6 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Khushi,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Mr.Amar is very cooperative and…
Mr.Amar is very cooperative and helpful. Assisted whenever required
21 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Devendra,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Bad website but helpful customer service
My payment was taken but didn't receive any confirmation of tickets, bad website. However, customer service, especially Simran and Lovekesh were very helpful and getting it resolved.
20 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Anurag,
Thank you for your feedback.
We are sorry that our service to you was affected by a temporary technical problem which has now been resolved.
We hope you will use us in the future for our usual hassle-free booking experience with the cheapest flight tickets to every destination.
Warm Regards,
Traveasy
Customer service was kind and efficient
Customer service was kind and efficient
21 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Sai,
We were really pleased that your experience booking with Traveasy was so rewarding. We always strive to make booking flights as easy and affordable as possible and look forward to helping you plan your next trip. Thank you!
Warm Regards,
Traveasy
i booked my flight through traveasy…
i booked my flight through traveasy thankyou for you're service julie
20 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Syed,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Excellent customer service, Prince
Excellent customer service, thank you Mr Prince Singh
20 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Shyam,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
WARNING: Do NOT book with Traveasy
WARNING: Do not book with Traveasy.
After paying in full, I received an email titled "Booking is not issued yet" demanding an extra £256.00 to confirm my ticket. No mention of this price difference was made before payment was taken.
This is a bait-and-switch. They are also trying to charge a £20 per passenger cancellation fee for a booking they never confirmed.
Save yourself the stress and book directly with the airline.
19 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Martin,
We are sorry to hear about your experience. As with all airline bookings, fares are subject to live inventory and dynamic pricing. Once payment is received, a payment confirmation is issued; however, the booking is not fully confirmed until the ticket has been issued. Once the ticket has been issued there is an additional confirmation mail sent. We appreciate that changes in fare availability between payment and ticket issuance can be frustrating. Our team works to secure bookings at the confirmed price wherever possible, but where airline pricing changes in real time, this can affect the final ticketing outcome. We note your comments and appreciate your feedback. We remain committed to ensuring our booking process and communications are as clear as possible for all customers.
Excellent customer service
Excellent customer service presented by Prince the customer service agent, he was very helpful and make booking easy
19 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Sam,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Best experience with Prince highly…
Best experience with Prince highly recommended
1 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Jack,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
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