Average cause after making payment ticket issue took 2 hours and no mail came after the money was paid. Also the customer service asked me to pay 18 aed for giving the ticket saying price got high bef... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Quite straight forward to book through & the support staff are knowledgeable. Very good value for money compared to other travel companies. Juli Tiwari was my suuport / booking agent. THANKS!
A empresa respondeu
Prince Singh has made my year! he has given me customer service levels above anything else I have ever experienced, I wish everyone I dealt with was even 1% as helpful as him, he truly is the greates... Ver mais
A empresa respondeu
Amar made the whole ticket booking thing a total breeze. I usually get a headache just looking at flight times, but he sorted the lot in no time. No faffing about, no hidden costs, just straightforwar... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Traveasy.com has the ability to price thousands of flight routings and hotel properties at the most competitive price. We offer 24/7 support for our customers and we request your reviews to be able to improve our service to you.
Informações de contacto
14 Hanworth Road, Hounslow, Middlesex, TW3 1UA, Reino Unido
- 0208 819 9853
- info@traveasy.com
- traveasy.com
4,4
Excelente
3 mil opiniões
Respondeu a 97% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dear Team,
Dear Team,
I would like to express my appreciation for Mr. Prince for the excellent customer service he provided while assisting me with my Emirates flight booking. He was very polite, professional, and supportive throughout the process, making everything smooth and easy.
Thank you for your great service.
Best regards.
18 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Sheikh,
We were really pleased that your experience booking with Traveasy was so rewarding. We always strive to make booking flights as easy and affordable as possible and look forward to helping you plan your next trip. Thank you!
Warm Regards,
Traveasy
Another comfortable experience over the phone
I made a booking earlier this year and called to ask for the PNR number to look through the booking on the airline website. The agent Juli Tiwari was happy to help me with passport details and kindly gave me a screenshot from the website because my browser wasn't refreshing. Whenever I call these guys, they're super friendly, relaxed and helpful and insist on waiting on the line for me until I'm satisfied I've had sufficient help with my booking.
17 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Warren,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Simran has been very helpful and kind…
Simran has been very helpful and kind to me and helped in the booking process explicitly
17 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Alna,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Ticket re-issued with speed
Agent Shubham was very helpful with sorting out my booking and booking me on the next available flight! Great service.
16 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Orest,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Amar pal helped with my booking and…
Amar pal helped with my booking and price matched.
16 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Amith,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Resposta da Traveasy
Dear Deepak,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
It was super good experience I booked a…
It was super good experience I booked a ticket online but I didn’t get any confirmation than I contact with them on WhatsApp and Julie help me with everything she was very cooperating good service
15 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Jawad,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Amar good service provider for the flight
I called the traveasy ,called picked up by Amar he has share good deal for flight del to moscow
Cheaper fare
15 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Abid,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Regarding my booking i stuck and …
Regarding my booking i stuck and needed help so i called and my issue solved. It was a great help. Thank you Mr. Shubham/Traveasy
15 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Disappointing service
I booked plane tickets to Paris, only to be notified less than 24hrs later that the seats were no longer available. The customer service advisor offered a similar flight which would cost an extra £200 as well as a £120 admin fee even though I was not at fault- would not recommend
11 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Gaddy,
Thank you for your feedback. Our team is currently reviewing the matter and working towards a resolution. If you need any updates or wish to connect with us directly, please email us at info@traveasy.com.
Had a great experience with Traveessy
Had a great experience with Traveessy! The staff were incredibly helpful, friendly, and always ready to assist. Their customer service was excellent and made everything easy and stress-free. Really appreciated their support throughout—highly recommended! 😊
14 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Dixit,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Had a smooth experience with Traveasy…
Had a smooth experience with Traveasy while checking fares recently. I called to enquire about flight options, and the team was quick, clear, and efficient on the call.
Special mention to Amar—handled the query professionally, provided accurate fare details, and ensured there was no confusion in options or pricing.
Overall, responsive support and a straightforward process. Good service when you need quick fare clarity.
23 de março de 2026
Opinião espontânea
Resposta da Traveasy
Dear Umar,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
The team is so professional and they…
The team is so professional and they solve my issue just less than 1 min and they are so friendly and nice. The price of the ticket is good and process is so transparent and easy. They also have physical office in business bay.
14 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Hanzlah,
We were really pleased that your experience booking with Traveasy was so rewarding. We always strive to make booking flights as easy and affordable as possible and look forward to helping you plan your next trip. Thank you!
Warm Regards,
Traveasy
I had a great experience with Traveasy
I had a great experience with Traveasy! The entire process was smooth, efficient, and very well managed. The team was responsive and ensured everything was handled professionally from start to finish.
A special thanks to Prince Singh for the excellent support and guidance throughout, truly appreciated!
Highly recommend Traveasy for anyone looking for reliable and hassle-free travel services.
14 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Had a great experience the agent was…
Had a great experience the agent ( Juli) was very calm and helpful. Explained every process in detail and suggested the best options while keeping our needs in mind.
8 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Mansi,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Certainly
Certainly , Traveasy is much more reliable then expected. was in contact with Ms Simran , quite helpful and good listener to what i need
2 de fevereiro de 2026
Opinião espontânea
Resposta da Traveasy
Dear Leen,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Prince helped me with the issues I had…
Prince helped me with the issues I had during my booking.
13 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Tamika,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Booked my air ticket and Simran helped…
Booked my air ticket and Simran helped with that she was professional and helpful.. assisted me with all the queries as well. Good work keep it up.
1 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Shivang,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Great experince and Fast service
Great experince and Fast service , In the middle of global crisis they are responding and helping efficiently
12 de abril de 2026
Opinião espontânea
Resposta da Traveasy
Dear Matt,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Resposta da Traveasy
Dear Umair,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
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