Thanks to the team for such great price plus patience with my booking to the most remoted island on earth, Easter Island. This is a genuine company and nobody can beat the awesome service they pro... Ver mais
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Leia as opiniões dos outros
Having read some of the reviews here I had my doubts about buying from them. I also got a phone call asking if I wanted to change my trip details, to avoid going via the USA, which requires a transit... Ver mais
Total SCAM company. Avoid. Phoned before booking to check baggage allowance. Was told 2x 23kg plus 7kg hand. Booked a flight. Got confirmation. Baggage alloeance was 30kg total. Then wa... Ver mais
Once again I asked Scarlett at Travelcation to arrange my travel to Sydney. I decided to contact her instead of searching other service providers as she offers very speedy and efficient service. I thi... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Travelcation—one of the best-recognized online travel platforms in the US and Internationally—specializes in providing an extensive selection of flight booking services at exceptionally low prices. With this platform, we envision a world where everyone can travel around the world without paying a hefty price for air tickets
Informações de contacto
2nd Floor College House 17 King Edwards Road, HA47AE, Ruislip, Reino Unido
- +44-808-196-0664
- support@travelcation.uk
- travelcation.uk
3,5
Aceitável
135 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Stella was exceptional
Stella was exceptional. We lost a booking with another company and was very anxious. Stella was calm, very professional, very attentive, and made sure our booking went through without any problems. We are grateful we found her and would highly recommend her.
13 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings Mr. Dev
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Thanks to Stella for helping with the…
Thanks to Stella for helping with the tickets, and providing the best as you price you promised. Will recommend travelcation with my friends.
8 de dezembro de 2022
Opinião espontânea
Resposta da Travelcation
Greetings Harshil
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Stella was very helpful throughout the…
Stella was very helpful throughout the process and I highly recommend this agency.
13 de dezembro de 2022
Opinião espontânea
Resposta da Travelcation
Greetings Mr. Singh
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
I have good experience with Travelcation
I have good experience with Travelcation. Stella Samson guided me whenever I needed help. thanks
17 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
I highly recommend to book your trip by…
I highly recommend to book your trip by travelcation. There staff Aria smith help me a lot since I confirm my booking until to get my e-ticket. i find very cheap flight in travelcation than airline webside. my suggestion when anyone booking their flight through travelcation they should well communicate with there customer service staff. They are really very helpful specially so many thanks to Aria smith. She did great job for me. When you book your flight though travelcation you will getting an automatic confirmation but you should contact with there customer service staff and tell your booking reference number than they will confirm your final booking same price if you don’t do this your price probably increase so you should confirm your booking as soon as possible. First I did faced many difficulties because I don’t understand how to confirm my booking and I did call several times there customer support team specially Aria Smith, she help me a lots and finally I got my e-ticket and my ticket price was cheap than direct airline website price. I am really very glad for there service and wonderful cooperation. I recommend travelcation for your cheap flight booking. Thanks million @Aria Smith
15 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Stella Smith was very professional
Stella Smith was very professional. She was able to determine that an urgent matter (family emergency) came up to change my wife's booking. She came up with a solution and my wife was able to travel early to tend to the family emergency.
16 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings Mr. Pintor
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Thanks Mr Brown
Thanks Mr. Brown for your services.
Would give him 5 Stars.
12 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings Mr. Singh
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Moisés attended us super friendly and…
Moisés attended us super friendly and patient for the reservation of our tickets. very kind
12 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings Mr. Carias,
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Rex travelcation
Rex
Was very helpful and friendly, excellent service
8 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings Mr. Webber,
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Do not use this travel agent
Added additional charges to the price they showed online.
Front line customer services agents have no authority to assist with booking issues and require a manager to call you back.
Promised numerous call backs which never happened.
Very dodgy online payment method.
Do not use this travel agent.
25 de agosto de 2022
Opinião espontânea
Thanks Raymond Brown
Dear Raymond Brown,
Thanks for your prompt response and support in booking the flight ticket.
You addressed all the concern patiently and helped to book the ticket on time.
Regards,
Mani
6 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings Mr. Chinnasamy
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Raymond Brown was very polite and very…
Raymond Brown was very polite and very clear.. Great service ..
I give him 5 stars.
6 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings Mr. Ferns
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Excellent customer service!!
21 de dezembro de 2022
Opinião espontânea
Resposta da Travelcation
Greetings,
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
there was some issues with the flight…
there was some issues with the flight that i had booked but i was called and helped with everything that came up
5 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings, Mr.Hiron
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Helpful
Scarlett at travelcation was very quick at sorting our issue. really friendly and polite, can't thank her enough!
5 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings, Ms.Olivia
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Scarlett was great!
Was able to quickly get through to a very helpful agent and our issue was sorted straight away. Would like to thank Scarlett woods who went out of her way to help both me and my partner. cheers!
5 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings, Mr.Scrafton
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Stella Samson was extremely helpful and…
Stella Samson was extremely helpful and resolved everything to my satisfaction!!
4 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings, MR. Fuard
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Mixed but Aria Smith was redeeming.
Aria Smith was helpful and kind.
However, the company itself has a dodgy practice of quoting the lowest price on google and then charging a 20% or so uplift due to an alleged unexpected tax. Still a reasonable price but plainly a poor practice that isn't going to please customers or result in repeat custom...
4 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Dear Mr. Hirsch
Thank you for choosing Travelcation.
We at Travelcation have and will always prioritize our customers over and above everything else, so we always try to give the best possible resolution for a given problem. However, please be advised that fares are subject to availability and are dynamic in nature.
At the time of making the reservation on the website, the fare you get is always subject to availability, as it is extracted from a live inventory that is connected to the system of not only the airline but different travel agencies across the globe. There are times when the fare quoted to you is changed while you are in the process of making the booking. As unfair and as unreasonable as it may sound, this is inherited into the very fabric of the system that we use. We sincerely apologize for the fare changes that you experienced at the time of making the reservation. However, considering this as an inevitable aspect of the system we have tried to safeguard the interest of our passengers by making sure in any such cases where the fare changes before confirming the reservation our website is designed in such a way that if the fare gets expired or sold out, we do not charge the card so that the passenger does not feel stuck and can make a decision if they want to go with the increased price.
Regards'
Team Travelcation
Excellent personalised service from Stella
This company has excellent customer service. It's very easy to get them on the phone which gives a personal experience and high quality service overall. Stella Samson handled all my special requests the first time of asking and made a complicated booking very easy to handle by simply telling her what I needed. She was kind and professional
3 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings, MR. Gibbins,
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
Aria Smith
Aria Smith, the agent I worked with was exceptionally helpful, kind and patient through the uncertain process of getting last minute tickets to travel internationally.
This is the second time I've used travelcation and it continues to be a my preferred choice. Really like it so far!
3 de janeiro de 2023
Opinião espontânea
Resposta da Travelcation
Greetings, MR.Fenn
Thank you for taking the time to provide feedback on your experience with us.
We constantly strive to provide the greatest customer experience possible, and we are delighted that we were able to fulfil your expectations.
I hope to serve you again in the near future.
Thank you very much,
Regards'
Team Travelcation
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