Travel Jockey Opiniões 

493
•
TrustScore: 3.5 em 5

3,4

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Classificada 1 em 5 estrelas

Do not use this website, their status on the UK Company House website is Dissolved as of 17th May 2022 check their Company No. 12651471 at get information about a company section at UK Gov website

Classificada 5 em 5 estrelas

Whenever, I speak to Rachel my Travel Consultant, she is always ready and willing to research prices that suited my needs. Outstanding service every time and I have recommended them to many friends.

Classificada 4 em 5 estrelas

Even though my flight was canceled by Royal Marocco Airlines at last moment, Alex called and informed the situation, all this was handled professionally. He was always there to answer unending questio... Ver mais

Classificada 4 em 5 estrelas

I wasn’t sure how reliable travel jockey can be specially that I’m doing all transactions online. But Alex had been a really great help and support- even a lot better than his supervisor! He made sure... Ver mais

Informações sobre a empresa

  1. Site de pesquisa de voos
  2. Agência de viagens
  3. Hotel
  4. Operador turístico

Informação fornecida por diversas fontes externas

About Us Travel Jockey is a travel agency in United Kingdom. The company has recently started to trade and we are a new small travel agency based in East London. We are specialized in providing the Flights in more than 100 destinations around the world, Holidays, Car hire, accommodation and also promise to find the best deals for our clients. We know everyone is looking for the cheap deals and something different from other travel agencies so we are the one who knows what our customers wants and needs. Our team is highly motivated, experienced and customer service focused, who is willing to help you to meet your needs every second. We ensure you are satisfied with our product and the service we provide. We promise to not dissatisfy you!


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

493 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(493)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I just want to say Rachael was…

I just want to say Rachael was brilliant, very polite and professional and was very helpful in sorting out my trip for my family, I would definitely recommend Traveljockey and Rachael AAA*

8 de maio de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

was absolutely good service by RACHAEL…

was absolutely good service by RACHAEL from travel jockey to make a booking and complete my booking process.
thanks again to RACHAEL
Will look forward to recommend to friends and family for your good service

4 de maio de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Your company had been introduce to us…

Your company had been introduce to us by a friend and our booking had been take care by Ms. Rachael Somerhalder. She is very friendly, accommodating and very helpful. She introduced to us many options for our flight from UK to Philippines so we can choose what is the best that will meet our needs. And she even ring us the next day to be sure that we receive our e-ticket and everything is ok. And through our arrangement with her, I will give her and your company a 5 star rating and I can recommend you to any of our friends.

19 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

I Appreciate that Alex help me alot

I Appreciate that Alex help me alot. He is very down to earth and helped me a lot. He give his best. He give me ticket on the spot at the best price
&regards
Riya
To alex

16 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Best deal by an excellent agent

Alex Brown has been a great help and found the best deal for my multi-cities flights - a price none of the large agencies and websites can match. Great customer service, very patient and professional. First time booked with them and will come back and recommend them any time!

14 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. I cannot fault Travel jockey for anything. Service was top class. I was looking for a flight from Birmingham to Lagos for my family and the prices seen online were ridiculous.

Travel jockey showed up as one of the 3rd party websites recommended with a great price.

I must say that I was a bit cautious as the price offered seem to good to be true. Especially based on what the other agents were offering. Anyway, I was contacted by TravelJockey the following day after enquiring on their website. I was dealt with an advisor called Steve.

I did feel very suspicious as the way he spoke and how the phones were answered should you decide to callback was very informal and not like an actual agency.

Despite these concerns, I proceeded to make payment as it was with a credit card and not account transfer as requested by some other agencies.

The following day just about 11 am o called to enquire about my booking. I was advised that Steve starts his shift at 12. Shortly at 12 PM, I received an email from Steve. And in the email were the etickets for my family to travel. So this was a call and tickets in hand within 2 days.

I was a bit disheartened by the bad reviews however was very happy with outcome.

Upon arrival to check in, we were advised that the flight was overbooked .We were given the option to keep same flight or choose another at a later time. But no fault of TravelJockey.

All in all excellent.

13 de abril de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

Very polite staff, probably the best deal online

Very polite staff, it’s just their phone line quality is bad, they are probably working from India but claim to be in Birmingham. Service is persistent but a bit slow to get the infor by email. Cost wise, overall probably the best deal online. Well done, thank you 😊

10 de abril de 2019
Opinião espontânea
Classificada 2 em 5 estrelas

Wow the power of a review

Wow the power of a review. Updating my review from the 30th of March. I finally got my ticket after writing a review of my experience with Travel Jockey. Got the call i had been waiting for 30 mins after putting up my review and was told my E ticket will be issued in an hour. I was asked to delete my review by the manager that was supposed to have called me back within 30 mins and didn't. I informed him that i will not take it down as i wrote down the exact service i had received. I shouldn't have to write a review to get a result and also got a call from one of their customer liaison officers who was very pleasant and apologised for all the errors. Hopefully i wont have any issues with my ticket.

3 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

amazing customer service by luke

i have received splendid service form luke,he has gone extra mile to make my trip to india possible which was almost cancelled.luke has resloved issue for my flight ticket going above and beyond and exceeded on my expectations.i will higly recommend travel jokey and will be using next time for sure and share my good experience with freinds and family.

3 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

The customer service is great

The customer service is great! We were served by Paul walters with great help and detailed explanation of all information! Always there when you need to speak to him concerning your queries. Will reccomend them to everyone! Good deals also!

3 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Alex brown is really friendly and got me the best priced ticket and handled with patience.
Will definitely recommend my friends ;)
Thank you for the great service 😀😀

1 de abril de 2019
Opinião espontânea

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