TravelManagers Australia Opiniões 

166
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

We have just returned from a month-long European adventure. Claire Camins @ Travel Managers guided us through the planning stage and made all of our travel arrangements. This was complex as it involve... Ver mais

Classificada 5 em 5 estrelas

We had a really great stay in Bali. Wasn't our first choice of destination however given the short notice we gave you (our fault!) and what we were looking for, you did a great job. Indigo Hotel i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Claire is an excellent travel agent. I have always loved to plan my travel independently but have had to admit that Claire often has access to deals I couldn't find myself, and also that these days it... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Claire provided options for our journey based on quality and price. Our itinerary was tailored to meet our needs and requests. Also included recommendations for preparation and prompts for tasks to be... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens

Escrito pela empresa

TravelManagers Australia. Whether you’re travelling for business or for fun, your personal travel manager will create a tailor-made trip that’s as individual as you are.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

166 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(166)

104 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Helpful and Professional

Claire Camins was a fantastic travel agent. Very professional and efficient. Nothing was too much trouble for her and she was highly knowledgeable and helpful. We had a trouble-free, amazing experience thanks to Claire.
Highly recommend her services.

11 de outubro de 2025
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Resposta da TravelManagers Australia

Thank you for your wonderful feedback! We’re delighted to hear that Claire provided such professional, knowledgeable and attentive service, and that your travels were smooth and enjoyable as a result. We’ll be sure to pass along your kind words to her. - TravelManagers Australia

Classificada 5 em 5 estrelas

Family holiday to Italy

Tanya planned everything for our family holiday to Italy and to say it was an amazing trip would be an understatement! The holiday was smooth sailing as all aspects had been considered by Tanya.
We will definitely have Tanya organise our future holidays

22 de setembro de 2025
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Resposta da TravelManagers Australia

Hi, Claire! We love hearing this. It’s wonderful that your Italian getaway was stress-free and enjoyable from start to finish. Tanya’s dedication really shines through. We can’t wait to be part of your next family holiday! -TravelManagers Australia

Classificada 5 em 5 estrelas

Use Travel managers to plan your next holiday!

Tanya Nielsen of travel Managers did a great job planning my recent trip to London, Amsterdam and Singapore. Her response with an itinerary for my trip was prompt and detailed. Tanya also helped me navigate an unexpected flight cancellation during my trip and I was back on route with only a sort delay.
Follow up and support has been excellent. I am happy to recommend Tanya to anyone planning a holiday. I will definitely be looking to Tanya again when planning my next trip. Thanks Tanya!
Regards Ian

26 de setembro de 2025
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Resposta da TravelManagers Australia

Thanks, Ian! We’re so glad Tanya could turn things around quickly and keep your trip on track. We look forward to helping you create more memorable travel moments soon. -TravelManagers Australia

Classificada 5 em 5 estrelas

Seamless organisation

Claire did an excellent job organising our trip to NZ- seamless with attention to detail standing out! Communication was outstanding. Especially appreciate adapting our itinerary when the weather turned unfavourable, making sure we still had an incredible time. Thank you for an amazingly memorable trip

19 de setembro de 2025
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Resposta da TravelManagers Australia

Hi Deepti, it sounds like you had an incredible adventure! We’re so glad that Claire Camins made your New Zealand trip smooth and unforgettable, even though the weather couldn’t slow things down. We can’t wait to help plan your next trip! – TravelManagers Australia

Classificada 5 em 5 estrelas

TravelManagers? Nah, it's TravelMagicians in my book.

Working in an industry that at times requires travel to weird and remote places makes organising flights, accommodation, and layovers, etc., a time-consuming and stressful task. Or at least it did, until I got connected with Tanya at TravelManagers Australia. I have hardly booked a flight myself in 6 years, and don't intend to do many more. It's gone from days of searching various websites, trying to figure out how long (or short) you need to clear customs/immigration in multiple countries and still make it to the next flight on an entirely different airline, finding hotels for transit layovers, booking cars/drivers and all the other things needed to make it from A to B on the tightest possible schedule. All that is not just sending an email: "I need to be somewhere, on this date, for this long". Tanya is not a travel manager; she is a travel magician!

13 de outubro de 2025
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Resposta da TravelManagers Australia

Hello Stian, we’re delighted to hear that Tanya helped make your travels effortless and stress-free! Her magic touch does turn complicated plans into smooth journeys. We look forward to helping you with your next adventure. – TravelManagers Australia

Classificada 5 em 5 estrelas

amazing Vietnam

Claire is amazing, our Vietnam trip was faultless, and every tour we did and flight we took was seamless.
Even though our trip was altered due to a typhoon, it was sorted through Claire and was just a small bump.
Would highly recommend Claire to book any trip, but especially Vietnam, we can’t wait to go back.

21 de setembro de 2025
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Resposta da TravelManagers Australia

Hi Karen, it’s wonderful to hear that Claire made every detail of your trip so effortless, allowing you to relax and enjoy every moment. We look forward to helping you plan many more memorable getaways.– TravelManagers Australia

Classificada 5 em 5 estrelas

Singapore & Phuket were Unforgettable

Awesome trip thanks to our great travel agent Claire Camins.
We recently got back from a wonderful trip exploring Singapore & a whole week relaxing in Phuket.
Both places we stayed at were exactly what we were after, & the whole trip went off without a hitch. We couldn’t have asked for better advice or planning. Plus knowing Claire was only a phone call away gave us piece of mind.
Thank you Claire, we loved every minute & can’t wait for our next trip.

28 de agosto de 2025
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Resposta da TravelManagers Australia

Hi Tamara, we’re so pleased everything came together perfectly for your trip! Making travel simple, enjoyable, and stress-free is what we love to do. We’ll be ready when you are for your next journey. – TravelManagers Australia

Classificada 5 em 5 estrelas

Knowledge and understanding

Knowledge and understanding was fantastic.
Great communication and assistance to ensure I understood the requirements for my travel from flights to travel insurance to visa documentation.

11 de outubro de 2025
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Resposta da TravelManagers Australia

Hello Dominic, it’s great to hear your travel plans came together so smoothly and that our support made organising everything easier. Here’s to more stress-free adventures ahead! - TravelManagers Australia

Classificada 5 em 5 estrelas

Everything was thought about

Everything was thought about, kept reminding me of things I needed to organise

27 de setembro de 2025
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Resposta da TravelManagers Australia

Hi Sarah, it’s great to hear your travel plans came together so smoothly and that our support made organising everything easier. Here’s to more stress-free adventures ahead! – TravelManagers Australia

Classificada 5 em 5 estrelas

Japan for two

Our very thorough itinerary was put together with very little notice. All communication was excellent. Additional tips and recommendations provided in our travel pack were up to date and relevant.

13 de setembro de 2025
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Resposta da TravelManagers Australia

Hi Eloise, we’re so glad to hear your trip came together perfectly, even at short notice! It’s great that the advice and itinerary helped everything run smoothly. We can’t wait to help with your next trip. – TravelManagers Australia

Classificada 5 em 5 estrelas

Tanya was amazing

Tanya was amazing. She organised the perfect getaway with our kids. It is the first time I actually enjoyed a holiday as she took all of the stress out of organising everything. She is the perfect mix of professional and friendly. If someone I know is planning a trip I will always recommend Tanya.

28 de setembro de 2025
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Resposta da TravelManagers Australia

So glad to hear Tanya made your family trip such a breeze! Sounds like the perfect mix of fun and stress-free, exactly how holidays should be. - TravelManagers Australia

Classificada 5 em 5 estrelas

Happy travellers

Tanya at Travel Managers is organised, efficient, knowledgeable, helpful. We were very happy with her service. I have recommended her to friends already!

14 de setembro de 2025
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Resposta da TravelManagers Australia

Hello PCPS, Tanya truly shines under pressure! We’re thrilled your last-minute getaway turned out so smooth and enjoyable. We look forward to making your next escape just as effortless. – TravelManagers Australia

Classificada 5 em 5 estrelas

Everything was great about my holiday

Everything was great about my holiday. Claire's ability to organise stress free, seamless holidays is above and beyond. Cannot be more happy with my experience.

31 de agosto de 2025
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Resposta da TravelManagers Australia

Hi Miss Kelli, it sounds like you had a dream trip! We’re so happy that Claire made everything flow perfectly from start to finish. She’ll be ready to help you plan the next one when you are. – TravelManagers Australia

Classificada 1 em 5 estrelas

Terrible experience

Terrible experience. Very rushed and aggresive training. Completely mislead by the onboarding manager. Agreed to $190 per month and get debit random and excessive amounts. Not a good option. Just feel like they wasted my time.

24 de setembro de 2025
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Resposta da TravelManagers Australia

Hi Brody, thank you for sharing your feedback. We’re sorry to hear that your experience as a Personal Travel Manager during induction didn’t meet your expectations. We acknowledge the concerns you’ve raised and would welcome the opportunity to discuss them directly. We're proud to support a network of over 500 Personal Travel Managers across Australia, many of whom enjoy the opportunities that being part of TravelManagers provides. - TravelManagers Australia

Classificada 5 em 5 estrelas

Tanya was excellent !!!

Tanya was excellent!!!

Hotel, transfers and Airline was all top notch and seamless from start to finish.

Being a bloke I’d forget things, and she was right there to help out

Could not recommend her enough!!

15 de setembro de 2025
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Resposta da TravelManagers Australia

Hi Johnny, it’s fantastic to hear that Tanya’s attention to detail made your trip such a success! We love knowing she helped you relax and enjoy every moment. Can’t wait to see where your next adventure takes you. -TravelManagers Australia

Classificada 5 em 5 estrelas

Incredible 5-week Adventure!

Just got back from an incredible 5-week adventure through Vegas, New York, Paris, London, Rome, Venice & Singapore—and I have to give a massive shoutout to Christie Gowan from TravelManagers Australia!
Christie made the entire experience seamless—from flights and hotels to excursions and even helping us check into our Venice apartment remotely (lifesaver!). Her attention to detail and genuine care made all the difference.
If you're planning a trip and want someone who truly goes above and beyond, I can’t recommend Christie enough. Thank you for making our holiday unforgettable! #TravelManagersAustralia #ChristieGowan #BestTripEver

9 de agosto de 2025
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Resposta da TravelManagers Australia

Thank you, Fiona, for your positive review of Christie Gowan! We’re so glad to hear that you enjoyed your 5-week adventure, and that your travel experience was seamless. Christie’s support with your Venice apartment check-in is a great example of the dedication and care our Personal Travel Managers are known for. We look forward to helping you plan more memorable journeys in the future!

Classificada 5 em 5 estrelas

Highly Recommended Travel Experience…

Highly Recommended Travel Experience with Christie Gowan I and a group of friends recently had the pleasure of working with Christie Gowan, our Personal Travel Manager at TravelManagers Australia, for planning and organising our 5 week holiday to Vegas, New York, Paris, London, Rome, Venice and Singapore, and I couldn’t be more satisfied with the entire experience! From the very beginning, Christie was incredibly responsive and took the time to understand exactly what we were looking for in our trip. She suggested a range of destinations and activities that were tailored to our preferences and made sure all logistics from flights to accommodation and transfers were seamless and stress free. What stood out the most was her attention to detail and her willingness to go above and beyond. She not only helped us secure the best deals, but also ensured that everything was arranged with ease, from travel insurance to excursions. She even checked in during our trip to ensure everything was going smoothly, which made us feel valued and well taken care of. One example of this is when we needed to register/check in for our apartment in Venice. Christie went above and beyong and completed the checkin process for us, provided us with the entrance codes for the building as there was no reception. This was all completed before we arrived at the apartment. We noticed other people who were also staying in the same building struggled with the checkin process. Christie’s personalised service and expertise in the travel industry really made a difference. She brought a level of professionalism, dedication, and care that truly made our holiday memorable. If you are looking for a travel manager who is passionate about curating exceptional, tailored travel experiences, I highly recommend Christie Gowan at TravelManagers Australia. Thank you, Christie, for making our holiday unforgettable!

17 de setembro de 2025
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Resposta da TravelManagers Australia

Hi Puawai, I’m so glad your 5 week holiday organised by Christie Gowan was an unforgettable experience! We’re delighted to hear that she curated an exceptional experience for you and your group, and that her professionalism and dedication were evident in her planning. We look forward to helping you with future travel plans! - TravelManagers Australia

Classificada 5 em 5 estrelas

everything went so smoothly

everything went so smoothly, airlines, hotel bookings and the tour
The tour was great, got to see so much and met so many people.
The hotel in Paris and Singapore were both really nice.
Overall our holiday was awesome *********

7 de agosto de 2025
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Resposta da TravelManagers Australia

Thanks for leaving such a lovely review! We’re so glad to hear that everything went smoothly during your holiday, and that you enjoyed your tour and the hotels selected for you. All the best! - TravelManagers Australia

Classificada 5 em 5 estrelas

Bec Taylor Made Everything Seamless for Her Clients

We recently worked with Bec Taylor, Personal Travel Manager, who booked a Niagara Falls tour for her clients through our company, King Tours. From the very beginning, she was exceptional to work with.

Bec ensured every detail was perfectly in place, confirming flight arrival times, arranging airport pick-up, pre-booking attraction tickets in Niagara Falls, and even organizing lunch. Nothing was overlooked.

She was proactive, thorough, and one of the most detail-oriented travel managers we’ve ever dealt with. It was a true pleasure working with her, and we can confidently say her clients are in the best hands.

13 de setembro de 2025
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Resposta da TravelManagers Australia

Hi here, thank you for sharing your positive experience of working with our Personal Travel Manager, Bec Taylor! It’s great to hear that she was proactive with organising plans and ensured that every detail was in place to create an amazing travel experience. - TravelManagers Australia

Classificada 1 em 5 estrelas

We had a terrible experience.

We had a terrible experience.

Our travel agent would not respond to us for up to a month. Did not communicate policies or booking details in a clear manner. For example, booked us into packages without being clear this was the booking structure and labelling only one of them as non refundable when the whole thing was.

We would ask questions about the pricing only to be met with radio silence for up to a month. We were coming in at a final cost of over $2000 over our original cost. Due to the lack of communication I ended up having to take time from work to call to ask about this. I was told it was due to flight price increases when I remarked these were only $200 not $2000 no response was given.

We then did our own cost breakdown which was a staggering $1500+ different to what we were being given by the travel agent. When pressing for this the agent admitted there was an $800 discrepancy they couldn’t rectify. How they got $800 and not $1500 I am unaware. They continued to price things up to $500 more than what I could find online (this for example was for bullet trains). We also had requested things not be booked guy they were included in our packages anyway. When we pressed further with questions the agent told us our deposit was non refundable (not reflected to us clearly on our quote or communicated to us at time of booking) and has since in writing told us they consider the engagement closed and refuse to communicate with us anymore about this deposit which we have now lost in entirety.

This coupled with absolutely abysmal communication and coming in close to $3000 more than the original quote (as we removed elements) I warn anybody from using this service as you will not be met with customer service and price clarity. I have spoken on the phone to the ACCC and encouraged to make a complaint which we are doing.

I have used travel agents before and this is by far the worst I have ever used. I have since booked the trip myself for my group and it has been faster, cheaper and we are staying in much nicer accommodation.

25 de agosto de 2025
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Resposta da TravelManagers Australia

Hi Miranda, thank you for your feedback and we are very sorry to hear you were dissatisfied with your experience. We pride ourselves on the exceptional service and personalised care our network of Personal Travel Managers is known for, and it’s disappointing to learn we fell short on this occasion. We are aware that you have been liaising with our Operations Manager. To briefly address the key points you’ve raised:

Throughout your enquiry, we note that there were several changes to the quotes provided, due in part to the fact that not all passengers were ready to commit with the required funds. Travel pricing is dynamic and can change until full payment is received, particularly in high-demand destinations like Japan.

Deposits are required to secure bookings and, as noted on our documentation, may be non-refundable depending on supplier terms. As supplier penalties did apply, the deposit is non-refundable, however I believe the balance of your payment has been returned.

Package rates are contracted with suppliers and can’t always be broken down per component. These rates can differ from those displayed through online providers. Online rates are typically instant purchase and require immediate payment to confirm. Given that not all members of your group were in a position to pay immediately, such rates were not a viable option and not quoted, though we recognise clearer presentation is important and are reviewing this.

While every effort was made to source and secure arrangements in line with your requests, limitations around timing of decisions and supplier conditions meant that some options were no longer available. We are sorry that this caused frustration and additional follow-up.

While we are unable to authorise a refund of the deposit due to the supplier’s cancellation penalties, we will use your feedback to improve communication and quoting clarity moving forward. We understand this has been frustrating and disappointing, and we are committed to working through this with you directly. - TravelManagers Australia

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