We booked a transfer from Sofia airport to Bansko with Traventuria and were very happy with the service. Our driver was excellent; very friendly and a good driver who was very responsive with our... Ver mais
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Leia as opiniões dos outros
Merci pour cette visite du monastère de rila.Nous avons particulièrement apprécié les indications reçues pour trouver le lieu de rendez-vous.C'etait très précis et on a reçu le no d'immatriculation du... Ver mais
Great customer service: They really took time to go over details via multiple emails, providing pics etc Quick shipping over seas Packaging could be improved: some parts of the binding was poking t... Ver mais
A empresa respondeu
The guide was excellent very helpful and polite Gave us a lot of information The driver was good careful and helpful
Informações sobre a empresa
Escrito pela empresa
Traventuria Ltd is a licensed Bulgarian touroperator offering variety of private and shared tours. We also have more than 20 000 items for sale, based in three storage locations (1 in Austria and 2 in Bulgaria).
Informações de contacto
Bulgária
- traventuriasports.com
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As pessoas também visitaram
Excellent service
Third time I have used this company for shuttle transfer and ski equipment hire.
They are very professional and efficient and I would definetly use them again.
Efficient
Efficient, on time, easy booking system and plenty of alerts and useful information. What more do you want from a transfer service!
Professional, friendly, confidance boosting
From even before we arrived in Bansko we used Traventuria for our ski/snowboard equipment hire and shuttle service to our hotel. All went very smoothly and easy meaning we had a good afternoon on arrival in Bansko. We headed straight to the main office to get organised, it was my first ski holiday and they were very accomodating to make sure the kit was a perfect fit, I also totally recomend the use of thier lockers as it was so close to the gondola. I also booked in lessons which were competitively priced and very good and one day took the horse riding tour which was fabulous from a family farm with a lovely mini zoo and all the animals were well cared for and the guide made me feel very safe. It was a beautiful experience. Totally recommend Traventuria for all your needs in Bansko and I can't wait to come back and will be using them again. Professional, friendly and helpful staff with a well organised working environment. Really made the whole experience smooth, fun and confidance boosting. Thank you 😇🥰
scam , avoid at all costs
I ordered a pair of ski boots, paid €40 for shipping, and received boots that were completely wrong. Not the right model, and not the right size. It's a scam.
Everything went good
Everything went good, I got my order ontime and the parts are in good quality.
Price/benefit ratio very good.
Excellent service
Excellent service. I’m so thankfull when you always says “no problem” when I have made a lot of mistakes.
Krum & Hristo are legendary guide
Krum & Hristo are legendary guide. Not pushy like some of its neighbouring countries. Truly authentic
Fast shipping for an international package
Fast shipping for an international package, and product came exactly as pictured
designer cap
Really good quality & design, and they had quick shipping . thank you
Everyting perfect.
Alles wie angegeben geliefert.
Sicher verpackt und Lieferzeit eingehalten.
Fantastic trip to Rila Monastery
The people working on the trip from the driver to our guide were brilliant!
Perfect
We booked a one way transfer from Sofia to 7 Rila lakes chairlift by bus, on time, everything perfect
Disaster from start to finish
Disaster from start to finish. First, I did not realize I was taking a tour bus for local transport. My mistake. Second, I couldn't get a valid drop-off location; I was given several. I was finally dropped off at a hotel. My host had given up trying to find me from the instructions he had received from Traventuria. I ended up having to hail a taxi and find my way to my destination. I will not use this service again.
Nice trip with amazing guide.
We did a day trip to roses valley and Koprivshtitsa. The trip was very nice, but the best thing was the guide:
María is full of joy for living and passionate about her job. She is a kind and patience person with a lot of life experience. Amazing guide for any kind of trip.
Highly recommend this tour operator for…
Highly recommend this tour operator for tours out of Sofia. Everything was well organized, on time and comfortable. They send you many emails and prepare you for your trip. I did the seven lakes and monastery tour.
SCAM avoid at all cost, Left us stranded at midnight with no airport shuttle
Don't know why I used this service again a year later. If I could give 0 stars I would.
Organised a transfer to Sofia airport at 00:20. Annie talked us through the booking process in store and told us that service was still available to book. We booked it, got the email confirming it and text messages to say timings for the transfer.
Turned up at around 11:55, waited until 01:40 (1 hour 20 minutes) no transfer arrived. Text their WhatsApp, no answer, yet they advertise 24/7 support. So, the next transfer that was booked did arrive, with a full shuttle. The driver couldn't do anything, said there was no other drivers he could call and we couldn't fit on the 01:30 shuttle.
We have now paid 90lev, struggling to make our flight home and no accommodation in the middle of the night. We managed to get a Taxi costing €140.00 after lots of resistance from the local taxi drivers not wanting to do the trip, and just made it for the flight.
I have contacted Traventuria, had no response other than a message saying thanks for using the service. Which is just beyond a joke to send that.
It really is unacceptable to do that to somebody, particularly when it involves a flight. No excuses and so poor that there has been zero communication, explanation, refund or accountability from them.
Just don't use them whatever you do.
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