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Trending Phones - Online is the leading retailer of electronic gadgets in the United Kingdom. We offer a wide range of products, including mobile accessories, refurbished gadgets, lighting, and various household items.
62 Streetly Road, B23 7BA, Birmingham, Reino Unido
3,0
19 opiniões
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
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Absolut ringe, vil ikke tilbagebetale penge, selvom vi har brugt deres returlabel, fortæller de ikke har modtaget varen, men hvordan skal jeg kunne gøres der anderledes??? Når det er deres returlabel der er brugt.
Og det er ovenikøbet to varer det drejer sig om, kan ikke anbefales.😡😡
Ordered refurbished AirPods but when they arrived they looked brand new! Really happy with the product and fast postage.
I purchased a pair of earbuds from Trending Phones that were advertised as genuine refurbished Bose products.
The product I received was not genuine. The model listed (“SoundSport Free Sky”) does not exist within the official Bose product range, and the seller later confirmed in writing that the earbuds contain non-Bose components and are repacked by a third party.
This means the item is not refurbished Bose, but a non-genuine product being sold under the Bose name.
When I raised this, I was offered a partial refund to keep the item, or asked to return it at my own cost. I do not believe this is an acceptable resolution when goods are not as described.
I have now escalated the matter through my payment provider and reported the issue to the relevant authorities.
I would strongly advise others to be cautious when purchasing from this company.
These are fake AirPods such a rip off
Tried to contact this company since placing my order a few days ago. The email is invalid and the mobile phone number given is switched off all the time. Sent a text but no reply. Will be raising a chargeback via my bank as no confirmation email either.
Bought some AirPods which sounded okayish but the microphone on them was absolutely awful and if on a phone call, the recipient can hardly hear you. Sent their customer service e-mail multiple messages over the past couple of weeks and had no reply whatsoever. If they had rectified the problem and replied to my e-mails then they would have potentially received a better review upon resolution.
I recently purchased a pair of Apple AirPods from Trending Phones and I couldn't be happier with the experience. The AirPods arrived in brand-new, sealed packaging. Their communication was excellent; I received tracking updates and a confirmation email right away. Overall, my experience with both the product and the company was 5-stars. I would highly recommend Trending Phones to anyone looking to buy genuine tech products online. I will definitely be a returning customer!
Really pleased with my purchase, they are as new and sound awesome. All the features are working as the should be. Great communications from Trending phones and happy to answer any questions before I purchased.. One of my top best buys in the last few years. Thank you.
This company is a scam. I bought an EarPods but they turned out to be fake. Customer service is awful. Please don’t waste time and money. Scammers!!!
Amazing quality airpods they are like new and way cheaper i would definitely recommend
Resposta da Trending Phones
Dear Adam,
Wow, thank you for the awesome review! 🎉 We’re beyond thrilled that you’re loving your Air Pods! It's fantastic to hear that they feel like new and exceeded your expectations, all at a great price. Your recommendation means a lot to us .
We can’t wait to continue delivering top-notch products and services! and would love to see you again with us 🚀💯
Kind regards,
Trending Phones Customer Loyalty Team
Genuine product, check serial number beforehand!
Resposta da Trending Phones
Dear Bluey,
Thank you for your feedback! We’re glad you’re satisfied with the product and appreciate your diligence in checking the serial number.
If you need any further assistance, feel free to reach out.
Kind regards,
Trending Phones Customer Support
I am absolutely delighted with my AirPods Pro 2, and the service received from Trending Phones. I received my earbuds in pristine A1 condition. I was able to confirm that they are a genuine set of Apple earbuds, unlike some of the fake ones being sold out there. From the moment of ordering, I received my order in a matter of days. I have been using the earbuds for over a month now and they have worked perfectly. I would highly recommend Trending phones as a reputable and reliable supplier.
Resposta da Trending Phones
Dear Stuart,
Thank you so much for your amazing 5-star feedback! 🌟 We're thrilled to hear that you're absolutely delighted with your AirPods Pro 2 and that the service from Trending Phones met your expectations. Your recommendation means the world to us, and we’re so happy to have earned your trust! 🙏
Thank you for choosing us, and we look forward to serving you again in the future! 😊
Best regards,
Trending Phones Customer Loyalty Team
Did exactly what the website said.
Delivery was slow but that’s was not their problem.
Item was in excellent condition
Thank you
Resposta da Trending Phones
Dear Darron,
Thank you so much for your 5-star feedback! 🌟 We're thrilled to hear that your item arrived in excellent condition. We truly appreciate your understanding regarding the delivery, and we're always working to improve our service. 🙏
Thanks again for choosing us, and we look forward to serving you again soon! 😊
Best regards,
Trending Phones Customer Loyalty Team
Resposta da Trending Phones
Dear Christina,
Thank you so much for your fantastic 4-star review! We're thrilled to hear that your AirPods arrived quickly and that you're enjoying the sound quality. At Trending Phones, we strive to offer our customers the best products and services, and your feedback truly makes our day!
Thanks again for choosing us, and we hope to serve you again soon!
Best regards,
Trending Phones Customer Loyalty Team
From my initial question's to receiving my air pods pro 2 it has been a fantastic experience.
Also considering these are refurbished they could easily pass as brand new.
A gift to myself I am thrilled in original packing with everything included. They look like never been used.
Resposta da Trending Phones
Dear Ria,
Thank you so much for your fantastic 5-star review! We're thrilled to hear you're happy with the item and that the quality exceeded your expectations. Your feedback means a lot to us!
Thank you for choosing us, and if you ever need anything in the future, we’re here to help. We look forward to serving you again soon!
Best regards,
Trending Phones Customer Loyalty Team
Great experience, I had an issue with the noice cancellation on one of the items, when I contacted the team it was a Sunday but they got back to me first thing Monday and I had my new pair that worked perfectly within a week 👌🏻 definitely will order again and can’t thank them enough
Resposta da Trending Phones
Dear Tank,
Thank you so much for your amazing 5-star review! We're thrilled to hear that we were able to resolve your issue quickly and that you're enjoying your new pair. Your satisfaction means the world to us, and we're grateful for your kind words.
We look forward to serving you again in the future!
Best regards,
Trending Phones Customer Loyalty Team
The only fault was that there wasn’t a confirmation email.
Resposta da Trending Phones
Dear Nazia,
Thank you for your valuable feedback and your 4-star review! We truly appreciate your support. We apologize if this happened however, these are system-generated auto emails that the system sends to the customers and we can expect an internal glitch sometime, especially during such a massive seasonal rush. Rest assured, we are working on improving our communication process to ensure this doesn’t happen again in the future.
We’re glad you’re happy with your purchase and look forward to serving you again soon!
Best regards,
Trending Phones Customer Loyalty Team
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