Tribute Opiniões 

313
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tribute made complaining a video for my wife’s 50th birthday so easy. They handled emails, reminders for people to send videos and reminders on my own deadlines. The process is intuitive and efficie... Ver mais

Classificada 5 em 5 estrelas

Another warm and joyous crying experience; as rated. My experience preparing and delivering my Tribute was phenomenal. The team delivered the video photobook fast and the platform was easy to use. I u... Ver mais

Classificada 1 em 5 estrelas

If I could give zero stars, I would. Such a horrible horrible experience. Surprising because I used Tribute several years ago and it was fine. For my mother’s 89th birthday we had a tribute done.... Ver mais

Classificada 5 em 5 estrelas

Tribute made the process accessible to someone who is not computer happy. I liked that they sent reminders and let me know what to do next. In the end the editors were fairly responsive. I would use t... Ver mais

Informações sobre a empresa

  1. Electrónica e tecnologia

Escrito pela empresa

Tribute makes it simple to create a group video gift that you can give on any important occasion.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

313 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das suas opiniões negativas

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4,3

Todas as opiniões

(313)

48 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Great service/ looking forward to better mobile options

The customer service/support help was great. I appreciated their helpful responses. I love the convenience of the service.

Though I was using Firefox and eventually also tried chrome, I kept getting the message window that tribute works better on those browsers and I should switch browsers.

I don’t have a computer so I did most of the interaction with my phone and iPad and I wasn’t able to edit much that way. I ended up borrowing a laptop at the last minute to add and arrange photos which was very helpful. I would love for the mobile version to to have the same functionality.

Finally all my email invitations from tribute initially went to peoples spam. A friend asked if “this tribute email from you” was legit and that’s how I learned no one had gotten the tribute invites. So I ended up emailing /texting the tribute link to people.

That sums up the issues that came up for me. Overall I was very glad to have the service as a hub to organize and receive all the videos. I like how the service adds the music and transitions to make the whole video cohesive. Also glad to have the tribute support folks to help with my questions. Thank you!

19 de janeiro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Tribute came out nicely. Process challenging!

Everyone I communicated was kind and courteous. But the process was awful for me. The editing software is extremely limited with what can be done. Preview apparently does not always reflect the actual tribute. Concierge assistance is extremely limited and many of my requests were unable to be fulfilled. That all said, the tribute came out nicely in the end. But it took way too much of my time to get it right.

16 de janeiro de 2025
Opinião espontânea
logótipo da Tribute

Resposta da Tribute

Hi Hayleyk,

We’re glad to hear that the final Tribute turned out nicely, but we’re sorry that the process was challenging. We appreciate your feedback on the editing tools, preview accuracy, and concierge assistance, and we’ll take this into account as we continue to improve the experience. Your time is valuable, and we regret that it took more effort than expected. If there’s anything we can do to assist further, please let us know.

Best regards,
Tribute Support Team

Classificada 3 em 5 estrelas

Glitchy but the concept is easy enough!

"On paper" it seems easy enough and straight-forward, but it took a long time to edit the sequence of videos because the website was super glitchy and I kept having to refresh in the middle of moving things around. One of the videos just uploaded as an image and I should have viewed it to make sure it was correct, but I didn't and that one is lost from the final product. The final product turned out fine though. I wish there was a way to edit each video other than just trimming it. I'd like to have taken parts out of some of them, but not necessarily the beginning or ending. Overall, it turned out fine

10 de janeiro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

I love the tribute idea and concept but this format needs updating.

I love the idea and concept of the Video Tribute but I don’t like the restrictions on how to navigate and manage my page. It was very difficult to change the names of the individuals who made their videos but didn’t add their names so it automatically generated my name under their videos. I followed all the steps advised and it never worked. I don’t like that there was no option for gospel music. I don’t like the option that I could only choose Birthday and it was for Birthday & Retirement! The cover page only indicated birthday so some people missed the retirement in their tribute. I don’t like that the cost is not mentioned upfront. This was a major disappointment and more options should be added for the cost. My final video was no different than the preview. You all didn’t change anything because there was no options available and if there were, I couldn’t navigate it. The last thing is that I had to use my desktop to complete the order and make changes. My video was late going out due to this issue. Your system should be compatible for changes on cell phones or iPads. Thanks!

5 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

My finished video has an error

My finished video has an error. It glitches out less than 1 minute in. Customer service via email has not been timely or responsive to help me.

30 de dezembro de 2024
Opinião espontânea
logótipo da Tribute

Resposta da Tribute

Hi Shara,

Thank you for bringing this to our attention, and I sincerely apologize for the issues you experienced with your Tribute. We understand how important this project was to you, and we’re truly sorry it didn’t meet your expectations initially.

We’ve since taken steps to resolve the situation:
1. The glitch in your Tribute video has been fixed, and the updated version is now available.
2. We’ve issued a 100% refund as compensation for the inconvenience.

Our goal is always to provide a seamless and meaningful experience, and we’re disappointed we didn’t deliver that for you this time. If there’s anything else we can do to assist you or make this right, please don’t hesitate to reach out.

Thank you for your patience and understanding, and we hope to have the chance to support you again in the future.

Warm regards,
Tribute Support Team

Classificada 4 em 5 estrelas

The best thing this site does is…gather all the videos & photos in one place.

The best thing this site does is contacting everyone. But I would like reminders to be sent via text not just email. Gathering everyone’s emails would have taken me hours, sending texts is a lot easier.
Also, need more editing capabilities. Was unable to cut clips at all so downloaded the whole Tribute & used iMovie for further editing.

29 de dezembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Tribute is a great way to recognize!

Love this tool to make a tribute video for friends and colleagues. Would love it more if the intro and outro "Tribute" music could be deleted. Would also like more video editing tools (better ability to transition between videos, add time, cut time, etc.)

9 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding Service

Simple to use. Customer service excellent and accessible on the weekend. Terrific value for the cost. It's my third time using the service and it gets better everytime.

4 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Easy but so meaningful 90th birthday gift

Tribute made it so easy to gather more than thirty video greetings for my dad. Many of the participants are of his generation, yet the directions are so simple that they had no trouble. All I had to do was put them in order - so simple! Thank you!

24 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

If you want to honor and celebrate someone special, choose Tribute!

Tribute is an exceptional company. Their leadership, kindness, and openness to helping me bring the tribute to life is much appreciated.

The tribute was created to celebrate my wonderful boss' retirement and she is an exceptional human being. I feel that tribute helped me make her tribute a great one, like she deserves. Their services helped me honor and celebrate a person I look up to and greatly appreciate and love. Thank you Tribute!

15 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

It was a wonderful experience

It was a wonderful experience! Very user-friendly, responsive and seamless. The customer service was first class, sending and editing the videos was extremely easy and adding music was a snap. I highly recommend this service for any occasion! Top Notch!

8 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Prompt, patient and helpful

The people are so prompt and patient and helpful in making the Tribute exactly what I want it to be. I love working with this company!

1 de novembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Despite only being available via email

Despite only being available via email, customer service was relatively prompt. They were patient and helpful.

It is a bummer that the preview volume didn’t match the published volume and was the source of some frustration. I was on a quick timeline and stressing, but fortunately the boys were open until 10PM on Friday night, which worked out for me.

25 de outubro de 2024
Opinião espontânea

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