We had to contact customer support after our shower display stopped working. Phone support were very helpful and they sent an engineer within a few days to replace the faulty component at no cost to u... Ver mais

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Leia as opiniões dos outros
This spares order eventually took 7 days to arrive (after ordering on a next day basis) .. chasing up the delivery became a painful experience - sitting in an extremely long queue (60 mins +). The fir... Ver mais
Very good customer service and great you can speak to a person. The only downside is your delivery comes with the jiffy bag unsealed. The first delivery , half the contents were missing. You agreed t... Ver mais
A empresa respondeu
The shower arrived promptly and was easier to fit than its predecessor even though it was a direct replacement although an updated model. The only criticism is that the fixing holes don’t line up and... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de eletrodomésticos
- Loja de acessórios para casas de banho
- Loja de bricolage, casa e jardim
- Fabricante
- Loja de materiais para canalização
Escrito pela empresa
Triton Showers Store. Browse our large range of Electric Showers, Power Showers and Shower Accessories.
Informações de contacto
Shepperton Park, Triton Road,, CV11 4NR, Nuneaton, Reino Unido
- 02476372222
- CXsupport@tritonshowers.co.uk
- tritonshowers.co.uk
Celebrating 50 Years of Feel-Good Shower
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service …
Being honest many times im left disappointed by companies. I rang Triton and expected the same service with no good outcome, but no! The person dealing with my request not only found my product but got it to me in good time. Excellent customer service.

Resposta da Triton Showers
My 6 month Triton RIBA stopped producing hot water.
My 6 month Triton RIBA stopped producing hot water. As it was under warranty I rung Triton to send an engineer. The lady read out their get out clauses, one being if the engineer finds no fault, I was due a £100 call out clause. I stupidly agreed as I was convinced that something was wrong and it definitely wasn’t low pressure. When the engineer arrived two days later, he called me over after 5 minutes and said “look it’s working”. I don’t know whether he did something or whether it started working again. He could only suggest that it was low water pressure. When I looked at Triton reviews I noticed this is a common get out clause. And it’s a little money earner. My advise is don’t buy a Triton shower. My previous shower lasted 12 years.

Resposta da Triton Showers
As a landlord I rely on tradesmen to…
As a landlord I rely on tradesmen to make my business run smoothly.
Triton is not one of them.
Job number CC-733676

Resposta da Triton Showers
It was easy to set up
It was easy to set up, but the proof of the pudding will be in the eating

Resposta da Triton Showers
I needed a replacement part
I needed a replacement part, phoned and was advised that the part was in stock and could be sent the next day.
The employee was very efficient and polite and I was kept informed about my delivery. Over all customer could not have been any better.

Resposta da Triton Showers
call Handler Was Very Helpful And…
call Handler Was Very Helpful And Located The Right Part Very Satisfied Many Thanks From Mr D Ward In Norwich

Resposta da Triton Showers
I phoned to extend my warranty on my…
I phoned to extend my warranty on my shower.Your representative was very pleasent and got me through the payment process with no problem at all.

Resposta da Triton Showers
Not good in hot weather.
Not good in hot weather.
I have a Triton Amala Duelec. Generally it performs well enough for the price but the power distribution between heating and pumping is drastically skewed: Too much heat, not enough pressure. The temperature difference between no heating and minimum heating is about fifty degrees, which is ridiculous... you can either have water straight out of the mains which is too cold, or water at the minimum heat setting which is at least ten degrees hotter than the air, making it a complete waste of time if you're trying to use the shower to cool down on a hot day.
Maximum heating, even in winter with incoming water at zero degrees, is literal suicide!
Needs a more powerful pump and a MUCH less powerful heater.

Resposta da Triton Showers
Ordered paid for and delivered all in…
Ordered paid for and delivered all in 24 hours well done Triton

Resposta da Triton Showers
Never Again
Ordered an item as per image and description online.
Received the item in a different finish. Contacted customer services. Received a reply saying that the finish delivered is the only one they have together with an empty apology - no mention of the item as advertised. - just return at your own time and expense. Escalated, but same "customer services blurb" response each time. Item cost £62.00. I'll keep it in our workshop as a reminder never to order from Triton again, either directly or through our supply chain.

Resposta da Triton Showers
The Service line was very helpful and…
The Service line was very helpful and the engineer who came was, very polite, helpful and repaired my shower quickly, I had a Triton shower which was extremely good and lasted me over 24years. Keep up the good work.

Resposta da Triton Showers
And it gets worse
And it gets worse. After two engineer visits it finally sort of works after ten months but although the water flow is constant, the temperature varies without warning from boiling to freezing in seconds.
I am not very mobile and I now have some very sore spots from the heat.
Why did I waste my money on this trash

Resposta da Triton Showers
Triton No 1 👍
Our shower unit is well over 12 years old and the stop/start button would not stay in, contacted yourselves and the lady that dealt with my problem was brilliant could not believe the new part was with me the next day I fitted it myself all for 13 pounds (postage and package) big thank you Triton. 👏👏👌👍

Resposta da Triton Showers
Easy to order the part I needed
Easy to order the part I needed, with assistance from customer services. Parcel was dispatched very quickly. Unfortunately DPD didn't deliver to the correct address but I have the item now.

Resposta da Triton Showers

Resposta da Triton Showers
Excellent product service also…
Excellent product service also excellent fitter was very good mo mess would recommend them every timr

Resposta da Triton Showers
Quick delivery and clear instructions
Quick delivery and clear instructions. Focus on safety.

Resposta da Triton Showers
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